More customers than ever are switching energy suppliers, with increasing numbers deserting the traditional big six firms in favour of smaller providers, a new report has revealed.
Eleven energy firms have been rapped by Ofgem over how they handle complaints, after the regulator found more than half of customers remain unhappy with how issues have been dealt with.
Energy regulator Ofgem has ordered big six provider Npower to co-operate with its upcoming collective switch trial, aimed at helping thousands of the supplier's customers to find a better deal.
The energy price cap has been unveiled which could cut bills for 11 million households by about £75 on average – but Martin Lewis says a fair tariff isn't the same as a good one and many could save £100s by switching and saving NOW.
The big six energy suppliers are to hit millions of prepayment customers with a near £50 price rise on average from next month, MoneySavingExpert.com can reveal.
British Gas has been ordered to pay out £2.65 million in refunds and compensation by energy regulator Ofgem for a string of anti-consumer incidents, following an investigation and subsequent campaign by MoneySavingExpert.com.
Energy supplier Utilita has opened up applications for the Warm Home Discount, but act quick as you've just a couple of days left to register – check now if you qualify.
13 August 2018
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