Ofgem
Extra Energy customers still waiting for credit refunds five months after it stopped trading
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds
17 April 2019
SSE pays £700,000 after missing smart meter target
Big six energy supplier SSE has agreed to pay £700,000 to Ofgem after missing its 2018 targets for installing smart meters
3 April 2019
Regulators 'need to do more' to prove they protect consumers
The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers
20 March 2019
SSE takes on failed supplier Brilliant Energy's 17,000 customers
SSE has been appointed by energy regulator Ofgem to take on Brilliant Energy's 17,000 domestic customers
14 March 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Solarplicity banned from taking on new customers
Energy supplier Solarplicity has been banned from taking on new customers for three months, or until it improves its customer service
22 February 2019
SSE becomes the last of the big six to hike bills following Ofgem price cap rise
Following this latest increase about 11 million big six customers are now facing £100+/year price rises from April
21 February 2019
British Gas and Scottish Power to hike bills after Ofgem price cap rise
About three million British Gas customers will be hit with an average £119/year rise from Monday 1 April
19 February 2019
Two big six suppliers hike energy bills following Ofgem's price cap rise
Customers on standard tariffs will see prices rise by £117/yr, on typical use
12 February 2019
New energy price cap up 10% – but it's NOT the maximum anyone will pay, warns Martin Lewis
Energy prices are set to rise by about £117 from Monday 1 April for millions on standard tariffs
7 February 2019
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Drive down motoring costsAs petrol prices average a whopping £1.30/litre
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Martin: 'BANK CHARGES for busting overdrafts ending'You may be able to reclaim
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Martin: 'Is your energy bill in credit?'Check this week
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Post Office savings now 1.45%Just shy of the top payers
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Ikea 'up to 40% off' salePlus more hacks to slash costs
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Now FIVE loans are at 2.9%Rock-bottom rates
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60 FREE UK festivals this summerSee Busted, The Coral & more
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BBC to end free TV licences to over-75sUnless they get pension credit
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£40 cashback on £400 investmentLast chance as only 500 left
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FREE 6-week gym membershipFor 16 to 18-yr-olds
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Shell Energy pays £390,000 after price cap blunder
14 June 2019
Shell Energy is set to refund and compensate around 9,000 customers after it was found to have overcharged on tariffs protected by energy regulator Ofgem's price cap. -
10,000s of Coventry Building Society customers to lose debit cards
14 June 2019
Coventry Building Society is to withdraw debit cards from more than 30,000 customers using its MoneyManager savings accounts in September - and some will also lose overdraft facilities -
Curve 'all-in-one' debit card launches new cashback scheme, but is it any good?
13 June 2019
Curve cardholders can now earn 1% cashback at over 50 major retailers, following the launch of 'Curve Cash' – which is decent on its free card, but not worth upgrading to its paid-for cards. -
MoneySavers win clean sweep of holiday prizes in Elton John radio competition
13 June 2019
Three lucky MoneySavers won a clean sweep of prizes to New Orleans, Orlando and Paris in a radio competition after spotting them on the MSE Forum's comping board -
Airports hike 'kiss and fly' drop-off charges - how to beat them
13 June 2019
Eight major airports across the UK have upped the cost of dropping off passengers over the last year, a MoneySavingExpert investigation reveals - and one now charges a whopping £7 for a 10-minute drop-off. But at most airports it's possible to beat the fees and drop off for free if you know where to go - we've full airport-by-airport help below
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Martin Lewis: Are you an overdraft prisoner? How to escape it
10 June 2019
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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