Ofgem
PayPoint hands £12.5m to energy charities following four-year investigation into market abuse
PayPoint has been told to shake-up its services and donate £12.5 million to energy regulator Ofgem's redress fund, which largely supports vulnerable households, following a four-year investigation into market abuse.
23 November 2021
Ampoweruk, Bluegreen Energy, Omni Energy and Zebra Power cease trading – here's what it means for your gas and electricity
If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.
12 November 2021
Household energy price cap to be reviewed as gas and electricity prices soar
The energy price cap, which governs the maximum households can be charged per unit of gas and electricity, is to be reviewed as wholesale prices soar. Energy regulator Ofgem has today written an open letter to suppliers saying that it will look at the methodology used to determine the new cap due to take force in April 2022.
29 October 2021
PFP Energy ceases trading – here's everything you need to know
PfP Energy, a gas and electricity supplier that has around 80,000 household customers, and small energy supplier MoneyPlus Energy, which has around 9,000 household customers, have today ceased trading. But your energy supply won't be affected. Here's everything you need to know.
13 September 2021
Utilita faces new customer ban after installing smart meters that don't always work when you switch
Energy supplier Utilita is facing a ban on taking on new customers after installing old first generation smart meters that often don't work when households switch
27 November 2020
Households face £21 coronavirus energy price rise – which could mean new price cap jumps by over £80 in total
Households on standard variable (SVR) tariffs face bills rising by £21 on average next year as the energy regulator has proposed increasing its national price cap to help suppliers cover coronavirus costs – but you're already likely to be overpaying by hundreds on these deals
20 November 2020
Utilita to pay £500,000 for overcharging its customers
Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers
29 October 2020
British Gas pays out £1.5 million to prepayment customers
British Gas has paid £1.48 million in compensation after it failed to tell 100,000s of prepayment customers it was switching top-up providers
27 August 2020
1,000s of Utility Warehouse customers owed average payments of £130 due to overcharging
Energy firm Utility Warehouse is to pay out £450,000 in refunds and compensation, after it overcharged potentially vulnerable customers last year
29 January 2020
Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
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26 January 2022
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Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some getting £1,200
25 January 2022![]()
Keep an eye out for letters from Barclaycard, even if you weren’t on a repayment plan, as its refunding more customers for incorrect fees. MSE has received an influx of accounts from customers who say they received a surprise refund, with several claiming to have been given more than £1,000. -
Martin Lewis: Was the call to DO NOTHING with energy since October right with hindsight?
25 January 2022![]()
Martin Lewis answers this question in his new video on the energy crisis below, as well as explaining what might be next for energy bills. -
Covid travel tests to be scrapped for fully vaccinated travellers arriving in the UK
25 January 2022![]()
In addition, those who aren't fully vaccinated will no longer be required to take a day eight test or self-isolate on arrival to England. -
Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers to be hit with price hikes of up to 9.3% - here's all you need to know
25 January 2022![]()
Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring. All of the telecoms providers use December's consumer prices index (CPI) rate of inflation, as announced this week, to determine increases... -
Tesco's Clubcard Pay+ prepaid card gives points on spending - here's who should get it
25 January 2022![]()
Tesco Bank's new prepaid debit card is now available to all 20 million Clubcard holders following a series of trials last year
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Martin Lewis: I averaged 25,437 steps a day (burning 3,993 calories) in 2021 – here's how...
10 January 2022This is my sixth annual steps blog. My well-documented obsession with the 'quantified self' is showing no sign of abating. According to my tracker, I did 9,284,614 steps (nearly 400,000 more than last year) – a ridiculous, hopefully healthy obsession. -
Martin Lewis: What makes us human – the sharing of ideas and knowledge
29 November 2021![]()
I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
Clever ways to calculate your finances
