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Ofgem

A prepayment meter.
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.
30 May 2025
Image of a piggy bank next to two bricks - one with a light bulb painted on it and one with a flame on it.
The price most households pay for gas and electricity will fall by 7% on average from 1 July 2025 as energy regulator Ofgem has announced the latest Energy Price Cap rates. How much you'll pay under the new cap depends on how much energy you use and where you live.
23 May 2025
In home display unit for an energy smart meter sitting on a wooden desk
If your energy smart meter isn't automatically sending readings to your supplier like it's supposed to, you may soon be due compensation of £40. Under new proposals from energy regulator Ofgem, suppliers will also have to offer quicker fixes when you report a smart meter issue – though we don't yet know exactly how either of these measures will work in practice.
28 March 2025
Piggy bank on table next to blocks with electricity and water signs on them
How much will you pay from 1 April under the new Energy Price Cap? Well, it depends now much energy you use and where you live, as MoneySavingExpert.com founder Martin Lewis explains in the latest episode of ITV's The Martin Lewis Money Show Live.
27 February 2025
NEWS: Energy Price Cap to rise again, 6.4% on 1 April. This follows the 1% rise in January and 10% last October. Here's my instant briefing, including WHAT TO DO.
25 February 2025
Someone checking their energy usage on their in-home device
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
20 February 2025
Energy in-home device sat on a table
Rules that prevent energy firms from offering cheaper deals to new customers will remain in place until March 2025, regulator Ofgem has confirmed. It means you're less likely to be able to cut your bills by switching supplier for the time being – though there are still some deals worth considering now.
29 July 2024
hero-homepage-tip-energy-price-cap-bills-smart-meter.png
Energy standing charges, which make up around £300 of most people's yearly bills, are to be reviewed by the energy regulator. Ofgem has asked bill payers, suppliers, charities and consumer groups for their views on how an alternative system could work. 
27 May 2024
Martin Lewis: 'The Energy Price Cap is down 7% – the good, the bad, and the ugly'.
The price households pay for gas and electricity will fall by 7% on average from 1 July as energy regulator Ofgem has announced the latest Energy Price Cap rates. Yet despite this, energy bills remain much higher than before the energy crisis hit. We've full info below.
23 May 2024
Cheap energy deals for switchers could be back soon after Ofgem ends ban – Martin Lewis says it's 'better late than never'.
Rules that prevent energy firms from offering cheaper deals to new customers could be scrapped by October, paving the way for you to cut your bills by switching supplier. MoneySavingExpert.com founder Martin Lewis said the move is a much-needed fix for the broken energy market, though while "better late than never", he cautioned that the change is still too far off.
13 May 2024

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