Watch out for fake text messages claiming to be from Ofgem and offering a £400 energy rebate – it's a scam
Action Fraud has warned people about a fake text message from Ofgem claiming to offer people an energy rebate of £400. This is a scam and you should not reply to it, here's how to watch out for fraudsters.
16 June 2022
Households should ignore scam emails WRONGLY telling them to claim council tax rebates from energy regulator Ofgem
Beware scam emails wrongly telling you to click a link to sign up for both a council tax rebate and an energy bill discount. It comes as MoneySavingExpert.com (MSE) has received several reports from individuals who've received these emails. Here's what you need to watch out for.
17 May 2022
PayPoint hands £12.5m to energy charities following four-year investigation into market abuse
PayPoint has been told to shake-up its services and donate £12.5 million to energy regulator Ofgem's redress fund, which largely supports vulnerable households, following a four-year investigation into market abuse.
23 November 2021
Ampoweruk, Bluegreen Energy, Omni Energy and Zebra Power cease trading – here's what it means for your gas and electricity
If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.
12 November 2021
Household energy price cap to be reviewed as gas and electricity prices soar
The energy price cap, which governs the maximum households can be charged per unit of gas and electricity, is to be reviewed as wholesale prices soar. Energy regulator Ofgem has today written an open letter to suppliers saying that it will look at the methodology used to determine the new cap due to take force in April 2022.
29 October 2021
PFP Energy ceases trading – here's everything you need to know
PfP Energy, a gas and electricity supplier that has around 80,000 household customers, and small energy supplier MoneyPlus Energy, which has around 9,000 household customers, have today ceased trading. But your energy supply won't be affected. Here's everything you need to know.
13 September 2021
Utilita faces new customer ban after installing smart meters that don't always work when you switch
Energy supplier Utilita is facing a ban on taking on new customers after installing old first generation smart meters that often don't work when households switch
27 November 2020
Households face £21 coronavirus energy price rise – which could mean new price cap jumps by over £80 in total
Households on standard variable (SVR) tariffs face bills rising by £21 on average next year as the energy regulator has proposed increasing its national price cap to help suppliers cover coronavirus costs – but you're already likely to be overpaying by hundreds on these deals
20 November 2020
Utilita to pay £500,000 for overcharging its customers
Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers
29 October 2020
British Gas pays out £1.5 million to prepayment customers
British Gas has paid £1.48 million in compensation after it failed to tell 100,000s of prepayment customers it was switching top-up providers
27 August 2020
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24 June 2022Free lateral flow tests in Wales will continue to be available for people showing Covid symptoms up until 30 July.
24 June 2022Private car park operators in England, Scotland and Wales will no longer be able to set fines above £50 in the majority of circumstances, under new rules set out by the Government.
You've got 100 days to use paper £20 and £50 notes before they become unusable - so check your pockets and down the back of sofas now23 June 2022Time is running out to check down the back of your sofa for any soon-to-be-discontinued paper £20 and £50 notes. There are only 100 days left before they become invalid but the latest figures from the Bank of England show there are almost £15 billion-worth of notes still around.
New Government-backed interest-free loan scheme to be rolled out across the UK from September – here’s how it works23 June 2022Vulnerable people who have been rejected from borrowing will apply to apply for a one-off no interest loan scheme (NILs) from September. The scheme aims to reach 20,000 struggling to pay off debt, with them being able to borrow anything from £100 to £2,000 – here’s how it’ll work.
Barclays to shut a further 15 bank branches this year - check if yours is closing and what your options are23 June 2022Barclays has announced another round of bank branch closures, with 15 more outlets set to shut by the end of the year. The latest closures mean Barclays will close 55 branches by the end of the year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.
17 June 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making.
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
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