Ofgem

Big six energy supplier SSE has agreed to pay £700,000 to Ofgem after missing its 2018 targets for installing smart meters

3 April 2019

The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers

20 March 2019

SSE has been appointed by energy regulator Ofgem to take on Brilliant Energy's 17,000 domestic customers

14 March 2019

Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do

8 March 2019

Energy supplier Solarplicity has been banned from taking on new customers for three months, or until it improves its customer service

22 February 2019

Following this latest increase about 11 million big six customers are now facing £100+/year price rises from April

21 February 2019

About three million British Gas customers will be hit with an average £119/year rise from Monday 1 April

19 February 2019

Customers on standard tariffs will see prices rise by £117/yr, on typical use

12 February 2019