MoneySavingExpert News
Payday Loans

High-cost credit firms SafetyNet and Tappily fall into administration – what it means for you
The firms have stopped taking on new customers – but there's no immediate change for existing borrowers. Here's what you need to know.
11 January 2023

Mis-sold an Amigo loan? Redress could soon be on its way after High Court approves complaints scheme
A compensation plan put forward by Amigo Loans to return at least £112 million to borrowers it wrongly mis-sold high-interest loans to has today (23 May) been approved by the High Court. The move is a significant win for borrowers and follows a previous proposal that was rejected by the Court.
17 October 2022

Provident confirms payouts for borrowers – but they'll get back less than 10% of what they're owed
Provident borrowers who were mis-sold loans they couldn't afford will receive refunds of some of the interest and fees they were charged this July, it's been confirmed. But they'll get back less than 10% of what they're owed.
5 July 2022

Amigo borrowers have until 5pm today to vote on their preferred mis-sold loans redress scheme
Thousands of Amigo borrowers who were mis-sold loans they couldn't afford are being given the opportunity to vote on two different redress schemes: one that will see borrowers get back an estimated 41p per £1 owed and allow the company to continue operating, and one that will see borrowers get back 33p per £1 owed but will result in the closure of the loans firm. Here's all you need to know.
10 May 2022

Almost 80,000 QuickQuid borrowers will get back just over half of what they're owed for mis-sold loans
Around 78,500 QuickQuid and Pounds to Pocket borrowers, who were mis-sold loans they couldn't afford, will receive refunds of some of the interest and fees they were charged at a rate of 53.5p to every pound owed, it's been confirmed. Pay outs are expected to be sent within the next two weeks.
26 April 2022

Provident to wipe loans for tens of thousands of borrowers - what it means for you
Tens of thousands of borrowers with high interest loans are set to see their remaining debts cleared as doorstep lender Provident and short-term lender Satsuma officially shut shop and stop collecting payments.
15 February 2022

Thousands of Amigo borrowers expected to get back less than half of what they're owed - but it's more than the payouts initially proposed
Thousands of Amigo borrowers, who were mis-sold loans they couldn't afford, are expected to get back less than half of the interest and fees they were charged, it's been revealed.
15 December 2021

Over 78,000 QuickQuid borrowers expected to receive payouts after being mis-sold loans - but they'll only get back up to half of what they paid
Around 78,500 QuickQuid and Pounds to Pocket borrowers, who were mis-sold loans they couldn't afford, are expected to receive refunds of some of the interest and fees they were charged. But they'll only get back up to half of what they paid - and some will receive less than a third.
30 November 2021

Provident to limit loan mis-selling payouts for up to four million customers under new redress scheme – what it means for you
Anyone with a current or future guarantor, doorstep or payday loan mis-selling claim against Provident, Glo, Greenwood or Satsuma, some of the sectors' biggest lenders, likely won't now get the full amount they're owed.
4 August 2021

Car finance and high-cost credit payment holidays extended
The financial regulator has confirmed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many able to get another three-month payment holiday if needed
15 July 2020
6 June 2023
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Two million Shell energy and broadband customers could be affected as businesses are put up for sale - what it means for you
6 June 2023Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal. -
EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you
6 June 2023EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. -
'We got a £7,500 council tax refund as carers thanks to MSE's tips' – here's how to check if you qualify for money off your bill
6 June 2023A dad is encouraging others to check if they qualify for the 'live-in carer' and/ or 'severe mental impairment' council tax discounts after he and his wife were granted a £7,500 refund and will also save £1,000s off their bill going forward. -
Tesco Clubcard warning: You've got ONE WEEK left to triple the value of your points and boost fuel earnings
6 June 2023If you're a Tesco Clubcard holder, you have just one week left to triple the value of your points by redeeming them at one of its 'Reward Partners', as from Wednesday 14 June you'll only be able to double their value. -
Skipton launches 7.5% regular saver for existing customers – here's who can get it and how
6 June 2023If you're a Skipton Building Society mortgage or savings customer you can now access its new 7.5% regular savings account.
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Martin Lewis: The one thing everyone aged over 66 needs to know
23 May 2023It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…
2 May 2023Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back