Santander

Santander is paying out £1.4 million in refunds to 20,000 customers, after it failed to send out warnings about unarranged overdraft fees

24 May 2019

Santander is to let customers use voice recognition technology to prove their identities

30 April 2019

Santander customers will receive tailored warnings for different types of fraud when they transfer money through their banking apps, as part of anti-scam measures being rolled out this month

3 April 2019

At least four more high street banks - the Bank of Scotland, Halifax, Lloyds and Santander - are working on plans to help customers restrict their spending on gambling, after Barclays became the first to do so last month

4 January 2019

The financial regulator has fined Santander £32.8 million for failing to process customers' accounts and investments effectively after they died

19 December 2018

New rules mean banks have to publish how likely their customers are to recommend them on service

15 August 2018

Almost one million current account switches took place in the last 12 months

25 July 2018

A new service lets friends and family report the death of an individual to several banks at the same time

13 June 2018

From July Santander is removing all unarranged overdraft fees on its current accounts that charge monthly fees

25 January 2018

More than 900,000 current accounts were switched in the last 12 months – a drop of 15% compared with the previous year

26 July 2017