Santander
Warning - if your debit and credit card contact details aren't up to date, online payments could be declined due to new fraud checks
Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.
7 June 2021
Santander to close 111 branches by August - here's the full list and where you can bank instead
Santander is to close 111 branches - around 20% of its 563 UK branches - by the end of August. The bank, which blames the move on customers increasingly switching online, says this will leave 452 UK branches. We've full info on which outlets are closing and what to do if your local branch is affected.
25 March 2021
Santander to hike graduate account overdraft fees - but you can beat it by switching
Santander is halving the maximum interest-free overdraft it offers those in their second year after graduating to £1,000 from 1 July. Grads who go over this buffer will be charged interest of almost 40% – here's how to beat the hike.
21 January 2021
Santander to cut 123 current account interest AGAIN - and it'll now pay 0.3%
Santander customers with the bank's popular 123 current account will see the interest paid on savings drop to just 0.3%.
14 January 2021
Banks to defer mortgage payments and increase credit limits for those struggling due to coronavirus
Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays and increased credit limits
10 March 2020
Martin Lewis says Santander 123 is now a dead duck current account as it cuts interest and cashback
Santander will be slashing current account interest to 1% on its popular 123 account this spring, and introducing a single overdraft interest rate of 39.9%
21 January 2020
National insurance number delays hit 16-year-olds trying to beat Help to Buy ISA deadline
Some 16-year-olds are struggling to open a Help to Buy ISA before the deadline at the end of this month because they haven't yet received their NI numbers
14 November 2019
Santander extends PPI deadline after tech issues – here's how to claim
Santander has extended its deadline for submitting PPI claims after its website struggled with the amount of customers contacting it - so if you didn't get your claim in yesterday, go now
30 August 2019
PPI phone lines jammed and banks' websites crash as claims flood in on deadline day
Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected
29 August 2019
Santander to refund 20,000 customers after failing to warn them about overdraft charges
Santander is paying out £1.4 million in refunds to 20,000 customers, after it failed to send out warnings about unarranged overdraft fees
24 May 2019
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