Trading Standards
Olly Murs concerts cancelled after promoter stops trading – can you get a refund?
Olly Murs fans have been left out of pocket after two of the singer's tour dates were cancelled
20 July 2017
Mark Warner Holidays orders its customers to pay currency exchange surcharge for pre-paid bookings
Customers have been left stunned after being told they must pay up to £50 extra per person
12 December 2016
House of Fraser fined for misleading customers last Christmas
House of Fraser has been fined £40,000 for misleading Christmas shoppers last year
30 November 2016
Fraudsters con holidaymakers out of £2.2 million: Protect yourself
ABTA, police and the Government have joined forces to urge caution when booking holidays online
13 April 2015
Consumer rights are changing: MSE asks Jo Swinson what's happening
The new Consumer Rights Bill, which comes into force on 1 October, has been given Royal Assent by the Queen today
26 March 2015
Five arrested in copycat website crackdown
A clampdown on online hoaxers who con people out of money via faked copycat Government websites has led to five arrests
7 July 2014
Extra cash to tackle copycat Government websites
Extra funding is being given to crackdown on misleading websites that try and palm themselves off as government services
4 March 2014
Loan shark cartoons to teach kids about debt dangers
School children in England, are being encouraged to be taught about the dangers of using loan sharks
3 March 2014
Google axes ads for London congestion charge copycats
Google has removed ads linking to unofficial London congestion charge sites after motorists were stung by extra charges
26 February 2014
Raspberry Ketone Fresh: Avoid costly diet pill ads shown on Facebook
Dieters should avoid trials from Raspberry Ketone Fresh, after customers had payments of over £150 taken unexpectedly
4 February 2014
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MSE Big Switch Event 11We've 30,000 cheaper-than-the-cheapest long energy fixes
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Super-cheap Easyjet flightsFor March - June 2019, incl Easter
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Passport renewal warningCheck how the stealth change affects you
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Top Tesco Clubcard reward scrappedAs part of its latest revamp
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New iPhones - get £600 off a 2yr contractIf you're going to get one, do it the right way
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Next 'at least' 50% off saleIn stores and online. Always popular with MoneySavers
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BT trick to save £420/yrIt's hiked broadband and line rental prices but you can stay and save
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£1,200 Help to Save bonusWe've got how it works & who on lower incomes qualifies
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100 days until ChristmasWe've got the eight saves of Christmas to help plan for it
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Six ways to protect your dataIncluding help if you were hit by the big BA hack
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Get paid £20 to shift £2k+ debt to fee-freeAlways pay the min each month
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Sky Sports backdoor price hikeCustomers forced to upgrade to HD
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Last sub-£900 energy deal is pulled as Outfox the Market hikes prices
21 September 2018
Energy supplier Outfox the Market has announced it is increasing the price of its variable tariff by 7.4%, with 50,000 customers to see the rise hit in November -
Plusnet customers wrongly charged twice for £200 offer
21 September 2018
More than 1,000 of Plusnet customers have been billed twice for a £200 line rental saver offer, while others were wrongly told they'd been charged for contracts they'd already cancelled, after the firm introduced a new billing system -
MoneySavers pledge £11.5m in charitable wills donations
21 September 2018
MoneySavers have pledged more than £11.5 million in less than one month to charitable causes as part of our 'free' wills offer. -
Ovo could 'fine' energy customers for calling or tweeting it
21 September 2018
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward' -
Italian watchdog launches Ryanair hand luggage inquiry
21 September 2018
Italy's competition watchdog has launched an inquiry into Ryanair's new hand luggage policy - which will only let passengers take a small handbag-sized carry-on into the cabin, unless they pay extra
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