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Trading Standards

Olly Murs concerts cancelled after promoter stops trading – can you get a refund?

Olly Murs fans have been left out of pocket after two of the singer's tour dates were cancelled

20 July 2017

Mark Warner Holidays orders its customers to pay currency exchange surcharge for pre-paid bookings

Customers have been left stunned after being told they must pay up to £50 extra per person

12 December 2016

House of Fraser fined for misleading customers last Christmas

House of Fraser has been fined £40,000 for misleading Christmas shoppers last year

30 November 2016

Fraudsters con holidaymakers out of £2.2 million: Protect yourself

ABTA, police and the Government have joined forces to urge caution when booking holidays online

13 April 2015

Consumer rights are changing: MSE asks Jo Swinson what's happening

The new Consumer Rights Bill, which comes into force on 1 October, has been given Royal Assent by the Queen today

26 March 2015

Five arrested in copycat website crackdown

A clampdown on online hoaxers who con people out of money via faked copycat Government websites has led to five arrests

7 July 2014

Extra cash to tackle copycat Government websites

Extra funding is being given to crackdown on misleading websites that try and palm themselves off as government services

4 March 2014

Loan shark cartoons to teach kids about debt dangers

School children in England, are being encouraged to be taught about the dangers of using loan sharks

3 March 2014

Google axes ads for London congestion charge copycats

Google has removed ads linking to unofficial London congestion charge sites after motorists were stung by extra charges

26 February 2014

Raspberry Ketone Fresh: Avoid costly diet pill ads shown on Facebook

Dieters should avoid trials from Raspberry Ketone Fresh, after customers had payments of over £150 taken unexpectedly

4 February 2014

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