Trading Standards
Olly Murs concerts cancelled after promoter stops trading – can you get a refund?
Olly Murs fans have been left out of pocket after two of the singer's tour dates were cancelled
20 July 2017
Mark Warner Holidays orders its customers to pay currency exchange surcharge for pre-paid bookings
Customers have been left stunned after being told they must pay up to £50 extra per person
12 December 2016
House of Fraser fined for misleading customers last Christmas
House of Fraser has been fined £40,000 for misleading Christmas shoppers last year
30 November 2016
Fraudsters con holidaymakers out of £2.2 million: Protect yourself
ABTA, police and the Government have joined forces to urge caution when booking holidays online
13 April 2015
Consumer rights are changing: MSE asks Jo Swinson what's happening
The new Consumer Rights Bill, which comes into force on 1 October, has been given Royal Assent by the Queen today
26 March 2015
Five arrested in copycat website crackdown
A clampdown on online hoaxers who con people out of money via faked copycat Government websites has led to five arrests
7 July 2014
Extra cash to tackle copycat Government websites
Extra funding is being given to crackdown on misleading websites that try and palm themselves off as government services
4 March 2014
Loan shark cartoons to teach kids about debt dangers
School children in England, are being encouraged to be taught about the dangers of using loan sharks
3 March 2014
Google axes ads for London congestion charge copycats
Google has removed ads linking to unofficial London congestion charge sites after motorists were stung by extra charges
26 February 2014
Raspberry Ketone Fresh: Avoid costly diet pill ads shown on Facebook
Dieters should avoid trials from Raspberry Ketone Fresh, after customers had payments of over £150 taken unexpectedly
4 February 2014
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MSE Autoswitch launchesLet us do it all for you
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NS&I slashes savingsWhat to do?
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New 29mth 0% debt-shift cardPlus check your chances for most top cards
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'Secret' shoe outletsEg, £21 Puma trainers
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'Can I get a refund on £9k tuition fees...''... if my course is now mostly online?'
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£150 29-piece make-up bundle for £34Incl 'dupes' for Urban Decay etc
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BT Sport & BT TV hikeYour rights
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Biggest upfront bank switch bribesUp to £125 FREE
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Hoover cordless vacuum cleaners 30% offEg, £200 version now £140 del
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£5 off when you recycle clothesAt M&S, H&M etc
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New. Hot 64GB iPhone SE dealNO upfront cost
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9 new coronavirus need-to-knowsAs UK returns to 'level 4' alert
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Car and home insurers face ban on charging existing customers more than newbies
22 September 2020
Car and home insurance customers should pay no more when renewing their policy than they would if they were taking out a new one with the same firm, under radical new proposals from the financial regulator -
What are your rights to a refund if you need to change or cancel a wedding?
22 September 2020
Including can you reschedule, what do insurers cover and will you get a refund? -
I'm self-employed but confused about whether I can claim that my business is adversely affected by coronavirus
22 September 2020
100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance. -
Coronavirus Universal Credit & Benefits
22 September 2020
If you're suddenly unable to work due to the coronavirus crisis, or you've been laid off, this guide looks at what benefits you can claim, what you're entitled to under universal credit plus tells you how to make a claim. -
Coronavirus Life-in-Lockdown Help
22 September 2020
The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more
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Is it time to ban Christmas presents?
14 September 2020
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: I confess, I did a 'decoy effect' experiment on my Twitter and Facebook followers… and it may be why they're buying more Jaffa Cakes
7 September 2020
Behavioural economics is a powerful science. Some retailers are undoubtedly using it to make us pay more to get less. One element is the 'decoy effect' – where a higher-priced item is sold, to make items next to it look like bargains. So I wanted to do a little experiment to test it -
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
11 August 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
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