MoneySavingExpert News

Train delays

Train or Tube journey affected by the latest strikes? Here are your refund rights

Transport services across the UK are to be disrupted again with thousands of rail workers due to walk out on Wednesday 1 February and Friday 3 February.

14 March 2023

Flexible season tickets on sale from 21 June as Government unveils major rail overhaul

Flexible train season tickets will be available to buy across England from next month, as part of a wide-reaching Government shake-up of rail fares. A new refund system for delayed and cancelled trains has also been announced.

20 May 2021

South Western Railway announces extra compensation for strike disruption

South Western Railway will pay some passengers extra compensation worth up to the cost of five days' travel, following severe disruption due to strikes in December

18 February 2020

Eurostar announces more cancellations – latest info & your rights

Eurostar has announced more cancellations from Paris to the UK today and tomorrow, after weeks of disruption - here's what you need to know

2 April 2019

Train more than a minute late? From April, firms will have to report it

Rail companies will start measuring the punctuality of their trains by the minute from April

22 March 2019

Eurostar chaos - latest info & your rights

Eurostar has urged passengers to avoid travelling from Paris to the UK until Thursday and warned there will be dozens of cancellations on the route between London and Paris until 30 March - here's what to do if you're affected

22 March 2019

Commuters caught in May's train chaos should receive a discount on next year's travel, MPs say

Commuters travelling on the worst affected routes during May's timetable chaos should receive a discount on next year's travel, a group of MPs has said

4 December 2018

Rail Ombudsman launched to tackle train complaints

Rail passengers now have an official body they can take unresolved complaints to after the first-ever Rail Ombudsman launched today.

26 November 2018

Five-day strike begins on South Western Railway

Passengers on South Western Railway are facing a five-day strike across the network - if you're affected, here's what you need to know

23 October 2018

Train cancellations hit 900 a day as timetable changes bite

About 4.3% of trains were cancelled or part-cancelled in late spring and early summer, new stats obtained by MoneySavingExpert,com reveal – the highest such figure in at least six years

17 September 2018