If you're a passenger on Great Northern, Southern, Gatwick Express or Thameslink trains and you experience a delay of 15 minutes or more you'll be able to claim compensation from Sunday (11 December).
Train passengers are facing being "priced off the railways" ahead of a hike to fares by an average of 2.3% next year. However, there are routes you can take to get around the price rises.
Two-thirds of rail passengers are still missing out on compensation for train delays, and more than half are unaware a claim is possible, new research has found.
If you've been stashing away Avios points to fund a Eurostar trip, a stay in a Disneyland Paris hotel, a package holiday, a cruise or a ferry crossing, you'll need to make your booking before the end of the year.
If you're planning a trip to India before the end of the year make sure to pack any 500 or 1,000 rupee notes that you've been keeping hold of – because the notes will become worthless unless you exchange them in the country before 30 December.
A couple who lost over £1,300 when online travel agent Lowcostholidays collapsed have managed to get that money back plus an extra £300 to cover the cost of rebooking their holiday, in another stunning reclaim success .
A number of holidaymakers who have booked with major online travel agent Alpharooms have reported turning up to hotels booked through the site only to be forced to pay again or seek alternative accommodation because their rooms hadn't been paid for.
Long-suffering Southern rail passengers will be among the first in the UK to benefit from a new Government scheme that will force firms to pay out if a train is more than 15 minutes late – but the scheme won't be rolled out across the country until at least 2020.
13 October 2016
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