Plusnet customers to lose certain YouView TV channels and services from 1 November - but you can cancel penalty-free now
Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free.
6 September 2021
Warning to Sky TV customers - it WON'T notify you when your contract's up, so check now if you can switch and save
Sky customers should check now if they are overpaying for their TV package, after the firm admitted it hasn’t been sending out end-of-contract notifications despite the regulator Ofcom insisting it should have been.
19 May 2021
Phone and broadband firms told to treat vulnerable customers fairly under new regulator guidance
Phone, broadband and pay-TV firms must give extra support to vulnerable customers – which could include payment holidays and tariff advice – under new guidance from communications watchdog Ofcom
23 July 2020
Plusnet to double the price of BT Sport
Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September
14 August 2019
ITV and BBC to launch £6/mth streaming service
ITV and the BBC have announced that their new 'BritBox' streaming service will be launched later this year
19 July 2019
Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019
Netflix hikes UK prices by up to £24/yr
Streaming heavyweight Netflix has raised its prices by up to £24/year
30 May 2019
Now TV's cinema pass prices have gone up – check if you can beat the hike
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike
17 April 2019
AA, RAC and Sky call centres are the easiest to haggle with
Haggling is live and kicking in the UK, a new MSE poll reveals, with four out of five customers who give it a go successfully negotiating a better deal with some big-name firms in the TV, broadband, mobile, breakdown and insurance sectors
3 April 2019
Sky Go and Now TV customers can now stream to six devices
Sky TV and Now TV customers can now register to stream on six different devices, up from four devices previously
29 March 2019
11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details16 May 2022Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
16 May 2022The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals.
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights16 May 2022Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below.
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills16 May 2022NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details.
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained13 May 2022Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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