Virgin Media to hike prices by 13.8% for millions of customers – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%.
26 January 2023
Sky TV customer? Check your bill NOW as millions still aren't being told when their contract ends
Sky TV customers should check their bills NOW as millions are still not being told their contract is coming to an end. The telecoms giant is adamant it doesn't need to send end-of-contract notifications to its TV customers, despite being told to do so.
22 August 2022
Netflix confirms plans to launch cheaper service that plays ads - here's what we know
Netflix has confirmed it will introduce a cheaper subscription plan for its users that includes adverts. We don't have all the details yet but here's what we do know.
28 June 2022
Plusnet customers to lose certain YouView TV channels and services from 1 November - but you can cancel penalty-free now
Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free.
6 September 2021
Warning to Sky TV customers - it WON'T notify you when your contract's up, so check now if you can switch and save
Sky customers should check now if they are overpaying for their TV package, after the firm admitted it hasn’t been sending out end-of-contract notifications despite the regulator Ofcom insisting it should have been.
19 May 2021
Phone and broadband firms told to treat vulnerable customers fairly under new regulator guidance
Phone, broadband and pay-TV firms must give extra support to vulnerable customers – which could include payment holidays and tariff advice – under new guidance from communications watchdog Ofcom
23 July 2020
Plusnet to double the price of BT Sport
Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September
14 August 2019
ITV and BBC to launch £6/mth streaming service
ITV and the BBC have announced that their new 'BritBox' streaming service will be launched later this year
19 July 2019
Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019
Netflix hikes UK prices by up to £24/yr
Streaming heavyweight Netflix has raised its prices by up to £24/year
30 May 2019
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Ovo launches one-year fixed tariff – but is it worth switching to?24 March 2023Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year.
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know24 March 2023BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax23 March 2023If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently.
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings23 March 2023The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
11 extreme beauty MoneySavers – will you try them?21 March 2023
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