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TV

Plusnet customers to lose certain YouView TV channels and services from 1 November - but you can cancel penalty-free now

Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free.

6 September 2021

Warning to Sky TV customers - it WON'T notify you when your contract's up, so check now if you can switch and save

Sky customers should check now if they are overpaying for their TV package, after the firm admitted it hasn’t been sending out end-of-contract notifications despite the regulator Ofcom insisting it should have been.

19 May 2021

Phone and broadband firms told to treat vulnerable customers fairly under new regulator guidance

Phone, broadband and pay-TV firms must give extra support to vulnerable customers – which could include payment holidays and tariff advice – under new guidance from communications watchdog Ofcom

23 July 2020

Plusnet to double the price of BT Sport

Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September

14 August 2019

ITV and BBC to launch £6/mth streaming service

ITV and the BBC have announced that their new 'BritBox' streaming service will be launched later this year

19 July 2019

Virgin Media to hike prices by up to £54/year

Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn

1 July 2019

Netflix hikes UK prices by up to £24/yr

Streaming heavyweight Netflix has raised its prices by up to £24/year

30 May 2019

Now TV's cinema pass prices have gone up – check if you can beat the hike

Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike

17 April 2019

AA, RAC and Sky call centres are the easiest to haggle with

Haggling is live and kicking in the UK, a new MSE poll reveals, with four out of five customers who give it a go successfully negotiating a better deal with some big-name firms in the TV, broadband, mobile, breakdown and insurance sectors

3 April 2019

Sky Go and Now TV customers can now stream to six devices

Sky TV and Now TV customers can now register to stream on six different devices, up from four devices previously

29 March 2019