TV
Phone and broadband firms told to treat vulnerable customers fairly under new regulator guidance
Phone, broadband and pay-TV firms must give extra support to vulnerable customers – which could include payment holidays and tariff advice – under new guidance from communications watchdog Ofcom
23 July 2020
Plusnet to double the price of BT Sport
Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September
14 August 2019
ITV and BBC to launch £6/mth streaming service
ITV and the BBC have announced that their new 'BritBox' streaming service will be launched later this year
19 July 2019
Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019
Netflix hikes UK prices by up to £24/yr
Streaming heavyweight Netflix has raised its prices by up to £24/year
30 May 2019
Now TV's cinema pass prices have gone up – check if you can beat the hike
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike
17 April 2019
AA, RAC and Sky call centres are the easiest to haggle with
Haggling is live and kicking in the UK, a new MSE poll reveals, with four out of five customers who give it a go successfully negotiating a better deal with some big-name firms in the TV, broadband, mobile, breakdown and insurance sectors
3 April 2019
Sky Go and Now TV customers can now stream to six devices
Sky TV and Now TV customers can now register to stream on six different devices, up from four devices previously
29 March 2019
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
Phone, broadband and TV customers set to get alerts before their contract ends
Customers of landline, broadband, TV and mobile services could have to be alerted when their contract is nearly up
31 July 2018
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Martin: Firms fight for business againIncl new £125 bank switch bribe
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Work from home, EVEN part-time?Claim tax back
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MSE special: UK's cheapest energySave £200+/yr
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40+ birthday freebiesIncl Krispy Kreme
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Back to uni?Tuition fee refunds? & more
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6 new Covid need-to-knowsIncl mortgage help & more
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BT & EE warningIt plans inflation-busting hikes
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Tesco 'Clubcard Prices' are backBut are they any good?
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100 days to XmasAct now to save
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Car and home insurers face ban on hiking prices for existing customers at renewal
22 September 2020
Car and home insurance customers should pay no more when renewing their policy than they would if they were taking out a new one with the same firm, under radical new proposals from the financial regulator -
I'm self-employed but confused about whether I can claim that my business is adversely affected by coronavirus
22 September 2020
100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance. -
Coronavirus Universal Credit & Benefits
22 September 2020
If you're suddenly unable to work due to the coronavirus crisis, or you've been laid off, this guide looks at what benefits you can claim, what you're entitled to under universal credit plus tells you how to make a claim. -
MSE launches energy market game-changer – the UK's first auto compare-and-switch service
21 September 2020
MSE is launching its Autoswitch service – designed to shake up the entire energy market -
NS&I to slash savings rates and Premium Bond prizes
21 September 2020
National Savings & Investments (NS&I) will dramatically cut the interest it pays on many of its savings accounts, slashing its top easy-access rate to just 0.01% in November. And Premium Bond holders will also have a significantly lower chance of winning a prize from December, with the prize rate to be cut to 1%
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Is it time to ban Christmas presents?
14 September 2020
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: I confess, I did a 'decoy effect' experiment on my Twitter and Facebook followers… and it may be why they're buying more Jaffa Cakes
7 September 2020
Behavioural economics is a powerful science. Some retailers are undoubtedly using it to make us pay more to get less. One element is the 'decoy effect' – where a higher-priced item is sold, to make items next to it look like bargains. So I wanted to do a little experiment to test it -
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
11 August 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
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