MoneySavingExpert News
Utilities
The Utility Warehouse has become the latest energy supplier to hike its standard variable tariff - with a 4.4% increase set to hit on Sunday 1 July, adding as much as £50 a year to household bills.
12 June 2018
Ofgem is looking at making it tougher for smaller energy suppliers to enter the market, citing concerns about poor customer service and financial instability.
11 June 2018
Green energy supplier Bulb is raising the price of its only tariff, with all 450,000 existing customers to be hit by the rise in August, MoneySavingExpert can reveal.
11 June 2018
Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat which found the company hasn't done enough to cut the amount of leaks.
7 June 2018
SSE is to pay £1 million after sending 580,000 pre-payment customers 'inaccurate and misleading information' in their annual statements.
7 June 2018
Gas and electricity supplier Extra Energy has apologised to some former customers after it sent out emails wrongly telling them they owed £100s.
6 June 2018
Small suppliers continue to lead the way when it comes to customer service, taking four of the top five spots in our latest customer service poll rankings.
6 June 2018
Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt - particularly on whether it puts in place appropriate repayment options.
1 June 2018
Small energy supplier Iresa is facing what is essentially an indefinite ban on taking on new users as it is failing to meet customer service targets laid out by regulator Ofgem.
1 June 2018
SSE has become the last of the big six energy firms to announce a price hike, with 2.4 million customers on its standard variable tariff to see bills rise by an average 6.7% from Wednesday 11 July.
30 May 2018
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