MSE News

Utilities

Last sub-£900 energy deal is pulled as Outfox the Market hikes prices

Energy supplier Outfox the Market has announced it is increasing the price of its variable tariff by 7.4%, with 50,000 customers to see the rise hit in November

21 September 2018

Plusnet customers wrongly charged twice for £200 offer

More than 1,000 of Plusnet customers have been billed twice for a £200 line rental saver offer, while others were wrongly told they'd been charged for contracts they'd already cancelled, after the firm introduced a new billing system

21 September 2018

Ovo could 'fine' energy customers for calling or tweeting it

Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'

21 September 2018

Millions pay up to £38/mth for a phone they already own

Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.

19 September 2018

Sky Sports backdoor price hike alert as all channels go HD

The cost of the full Sky Sports package will increase by £2 per month due to the upgrade

19 September 2018

Vodafone broadband ads banned over misleading speed claims

Adverts for Vodafone have been banned for suggesting that broadband customers would receive minimum speeds that were fast enough to avoid common issues such as buffering or receive a discount

12 September 2018

Cheap energy deals disappear as lowest one-year fix climbs £70+/year

Cheap energy deals are disappearing fast with the lowest fixed deal up by more than £70/year since this time last month, MoneySavingExpert.com can reveal.

10 September 2018

New rules to crack down on nuisance calls

Cold calls offering to settle personal injury or PPI claims have been banned if the claimant has not chosen to ‘opt-in’

10 September 2018

Bulb to hike energy prices by a whopping 11.1% - its third increase this year

Green energy supplier Bulb to hit hundreds of thousands of customers with a typical rise of £100+/yr

10 September 2018

Zen tops our broadband customer service poll - where does your provider rank?

Relative minnow Zen has been voted number one for customer service by MSE users in our recent poll, while TalkTalk languishes at the bottom despite an improvement on last time.

10 September 2018

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