MoneySavingExpert News

Utilities

Martin Lewis: Postpone the planned cuts to Government energy support

MoneySavingExpert founder Martin Lewis has today written to Chancellor Jeremy Hunt urging him to keep the energy price guarantee (EPG) at a typical £2,500/year, rather than hiking it to £3,000/year from 1 April as planned. See the letter in full below.

15 March 2023

Octopus Agile – is it now an energy tariff worth switching to?

The Agile tariff from Octopus Energy is not right for everyone, but if you use it in the right way, it could mean big savings.

14 March 2023

On non-smart prepay for energy? What to do if you didn't get your £66 or £67 Government help voucher – or if you're struggling to redeem it

If you pay for energy by topping up and you're on a traditional (non-smart) meter, you should've received at least two £66 government energy support vouchers by now. Here's what you can do if you haven't got yours – or if you're having problems redeeming them.

7 March 2023

Live in Scotland? Check you're not missing out on a FREE £150 towards your energy bills

Scottish households on certain benefits can get £150 off their energy bills under the Warm Home Discount scheme – but, unlike in England and Wales, many in Scotland still need to apply. Here's how to check if you're eligible.

17 February 2023

M&S Energy to close and switch customers to Octopus Energy

M&S Energy has announced that it is exiting the market, with existing customers set to have their accounts switched to Octopus Energy in April.

16 February 2023

Switched to E.on's decent one-year fixed deal last February? It’s ending soon – here's what you should do next

Last February, we told you about a decent one-year fixed deal from E.on for existing customers that many took advantage of. Yet now, that tariff is coming to end, and with the energy market still in crisis, we take a look at your options.

14 February 2023

Energy regulator orders suppliers to improve customer service after finding major failings

All energy suppliers were found to have weaknesses when it comes to customer service and complaints, according to regulator Ofgem’s latest report on energy providers’ performance. E.on was the worst offender, and the regulator has ordered it to make immediate improvements or face further action.

2 February 2023

Water bills to rise by £31/year in England and Wales – but there are still ways you can cut costs

The average annual water bill in England and Wales is set to rise by around £31 a year (7.5%) from April, industry body Water UK has announced today.

2 February 2023

Energy suppliers are paying households up to £100 to cut electricity use at peak times this winter – here's how it works and how to sign up

Over a million households and businesses have joined energy firm schemes offering to pay people for cutting their usage at peak times this winter. We explain how these schemes work, which energy suppliers are offering them and how you can sign up.

31 January 2023