Utilities

Shell Energy will pay an extra £150 to over 150,000 of its customers who get the Government's Warm Home Discount this winter – meaning those eligible will get £300 in total from both payments.

4 October 2022

Eleven water companies across England and Wales will be forced to cut customer bills by a collective £150 million from April 2023 after they missed targets on issues including pollution, sewerage flooding in homes, and water supply interruptions.

3 October 2022

More than 400,000 low-income households in Wales can get a non-repayable £200 cash grant to put towards their energy bills this winter.

27 September 2022

Energy bills will be capped at £2,500 a year for a typical household from 1 October 2022 for the next two winters, Prime Minister Liz Truss has announced. A £400 energy rebate will also continue to be paid as planned from October.

12 September 2022

Ovo Energy has announced a new support package for its customers, which will kick in this winter. Crucially, it plans to introduce a payment holiday for prepayment customers in debt from 1 October. Other measures include increasing the amount of emergency credit prepaid users can get, offering free energy saving products and boiler services, plus additional funding for its grants scheme.

1 September 2022

MoneySavingExpert.com founder Martin Lewis has called on the two remaining Conservative Party leadership candidates to take immediate action over spiralling energy costs.

26 August 2022

Energy bills will rise by about £1,600/year on average for 24 million households in October, as regulator Ofgem confirmed the largest ever hike to the energy price cap this morning.

26 August 2022

Millions of people are facing "unaffordable" energy bill rises from October, as the price cap is now predicted to rise from £1,971 a year to £3,582 a year for someone on typical use, with a further 19% rise expected in January 2023, taking typical bills to £4,266 a year.

9 August 2022

The price cap on how much energy suppliers can charge households will now change every three months from October, instead of every six months, regulator Ofgem has confirmed. Due to the current high wholesale energy costs, it means we're likely to see price rises TWICE this winter.

4 August 2022

The British Gas Energy Trust, a charity funded by British Gas, has reopened applications for grants of up to £1,500 to help people clear debts owed to their energy provider – and you don't have to be a British Gas customer to benefit.

1 July 2022