MSE News

Utilities

Government extends energy price cap until end of 2021 – but most can save £100s more by switching

Some 11 million households on standard tariffs are covered by the price cap, currently £1,042/yr for a typical gas and elec household

20 October 2020

New measures to help vulnerable energy customers revealed

Energy firms will have to offer emergency credit to prepayment customers who are struggling to top up their meters under a package of new measures revealed by regulator Ofgem, designed to help vulnerable customers stay connected

19 October 2020

Tonik Energy stops trading – what you need to know

The gas and electricity supplier that has about 130,000 domestic customers has stopped trading

6 October 2020

Energy prices fall as price cap drops by £84/yr – but most could save £100s/yr more by switching

Millions of customers stuck on expensive standard tariffs should start to see lower energy bills as Ofgem's new price cap kicks in today, though most could save about £200/year more by switching supplier

1 October 2020

BT Sport and TV customers to face price hikes of up to £72/yr

Some BT Sport and TV customers are to be hit by price hikes of up to £72/yr from November – but if you're affected you can leave penalty-free

16 September 2020

Igloo Energy customers to face 10.9% price hike

Prices will rise by 10.9% for its customers in October

15 September 2020

Bulb to increase energy prices by 5.3%

Gas prices will fall, but electricity prices will rise by much more. The change will affect existing customers from 16 October.

15 September 2020

Warning if renewing or signing a new deal with BT or EE – they're planning inflation-busting price hikes

Many BT and EE broadband, landline, mobile and TV customers are set to face steeper price hikes next year, even if they're within their minimum contract term, as the companies have made changes to their terms

9 September 2020

British Gas to take on Robin Hood Energy's 112,000 customers – here's what you need to know

British Gas is set to take on all 112,000 customers supplied by Robin Hood Energy, after a buyout was agreed. If you're with Robin Hood Energy, here's what you need to know

4 September 2020

Ovo to pay £1.2 million after SSE Energy Services missed smart meter deadline

SSE Energy Services has agreed to pay £1.2 million to regulator Ofgem’s consumer redress fund, after it missed its 2019 targets for installing smart meters

21 August 2020

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