Which is the best/worst customer service current a/c provider? (Aug 2011)
Which is the best/worst customer service current account provider?
Every six months we ask you for your customer services experiences with big banks. That time’s rolled around again, and we’d love your feedback based on how they've been recently.
Please vote based on CUSTOMER SERVICE, not rate, on your MAIN CURRENT ACCOUNT over the LAST SIX MONTHS.
Results
| I'm usually in credit - GREAT service in last 6 months |  |
194 votes (31%) |
| I’m usually in-credit – OK service in last 6 months | |
192 votes (31%) |
| I’m usually in-credit – POOR service in last 6 months | |
73 votes (12%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
64 votes (10%) |
| I’m usually overdrawn – OK service in last 6 months | |
62 votes (10%) |
| I’m usually overdrawn – POOR service in last 6 months | |
40 votes (6%) |
| I'm usually in credit - GREAT service in last 6 months | |
243 votes (71%) |
| I’m usually in-credit – OK service in last 6 months | |
51 votes (15%) |
| I’m usually in-credit – POOR service in last 6 months | |
10 votes (3%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
24 votes (7%) |
| I’m usually overdrawn – OK service in last 6 months | |
8 votes (2%) |
| I’m usually overdrawn – POOR service in last 6 months | |
6 votes (2%) |
| I'm usually in credit - GREAT service in last 6 months | |
481 votes (81%) |
| I’m usually in-credit – OK service in last 6 months | |
25 votes (4%) |
| I’m usually in-credit – POOR service in last 6 months | |
12 votes (2%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
60 votes (10%) |
| I’m usually overdrawn – OK service in last 6 months | |
12 votes (2%) |
| I’m usually overdrawn – POOR service in last 6 months | |
3 votes (1%) |
| I'm usually in credit - GREAT service in last 6 months | |
246 votes (35%) |
| I’m usually in-credit – OK service in last 6 months | |
252 votes (36%) |
| I’m usually in-credit – POOR service in last 6 months | |
88 votes (12%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
37 votes (5%) |
| I’m usually overdrawn – OK service in last 6 months | |
45 votes (6%) |
| I’m usually overdrawn – POOR service in last 6 months | |
38 votes (5%) |
| I'm usually in credit - GREAT service in last 6 months | |
212 votes (37%) |
| I’m usually in-credit – OK service in last 6 months | |
160 votes (28%) |
| I’m usually in-credit – POOR service in last 6 months | |
71 votes (12%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
47 votes (8%) |
| I’m usually overdrawn – OK service in last 6 months | |
42 votes (7%) |
| I’m usually overdrawn – POOR service in last 6 months | |
42 votes (7%) |
| I'm usually in credit - GREAT service in last 6 months | |
241 votes (32%) |
| I’m usually in-credit – OK service in last 6 months | |
270 votes (35%) |
| I’m usually in-credit – POOR service in last 6 months | |
82 votes (11%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
39 votes (5%) |
| I’m usually overdrawn – OK service in last 6 months | |
72 votes (9%) |
| I’m usually overdrawn – POOR service in last 6 months | |
60 votes (8%) |
| I'm usually in credit - GREAT service in last 6 months | |
6 votes (43%) |
| I’m usually in-credit – OK service in last 6 months | |
8 votes (57%) |
| I’m usually in-credit – POOR service in last 6 months | 0 votes (0%) | |
| I’m usually overdrawn – GREAT service in last 6 months | 0 votes (0%) | |
| I’m usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I’m usually overdrawn – POOR service in last 6 months | 0 votes (0%) |
| I'm usually in credit - GREAT service in last 6 months | |
277 votes (48%) |
| I’m usually in-credit – OK service in last 6 months | |
172 votes (30%) |
| I’m usually in-credit – POOR service in last 6 months | |
57 votes (10%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
32 votes (6%) |
| I’m usually overdrawn – OK service in last 6 months | |
22 votes (4%) |
| I’m usually overdrawn – POOR service in last 6 months | |
14 votes (2%) |
| I'm usually in credit - GREAT service in last 6 months | |
329 votes (33%) |
| I’m usually in-credit – OK service in last 6 months | |
304 votes (31%) |
| I’m usually in-credit – POOR service in last 6 months | |
123 votes (12%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
84 votes (9%) |
| I’m usually overdrawn – OK service in last 6 months | |
86 votes (9%) |
| I’m usually overdrawn – POOR service in last 6 months | |
60 votes (6%) |
| I'm usually in credit - GREAT service in last 6 months | |
265 votes (21%) |
| I’m usually in-credit – OK service in last 6 months | |
394 votes (31%) |
| I’m usually in-credit – POOR service in last 6 months | |
389 votes (30%) |
| I’m usually overdrawn – GREAT service in last 6 months | |
51 votes (4%) |
| I’m usually overdrawn – OK service in last 6 months | |
77 votes (6%) |
| I’m usually overdrawn – POOR service in last 6 months | |
109 votes (8%) |
6,463 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
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