Train operators: who are the best and worst?

21 July 2014

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We can tell you how to save the most from Cheap Train Tickets, but to find out if they’re any good, we need your help. Taking into account your whole experience – price, speed, reliability, comfort and service – please rate the operators you’ve used regularly over the past YEAR.

We can tell you how to save the most from Cheap Train Tickets, but to find out if they’re any good, we need your help.

Taking into account your whole experience – price, speed, reliability, comfort and service – please rate the operators you’ve used regularly over the past YEAR.

Results

Abellio Greater Anglia (725 votes)

Great		53 votes (7%)
OK		143 votes (20%)
Poor		529 votes (73%)

Arriva Trains Wales (333 votes)

Great		63 votes (19%)
OK		151 votes (45%)
Poor		119 votes (36%)

c2c (262 votes)

Great		158 votes (60%)
OK		78 votes (30%)
Poor		26 votes (10%)

Chiltern Railways (329 votes)

Great		211 votes (64%)
OK		89 votes (27%)
Poor		29 votes (9%)

CrossCountry (601 votes)

Great		132 votes (22%)
OK		295 votes (49%)
Poor		174 votes (29%)

East Coast (807 votes)

Great		531 votes (66%)
OK		209 votes (26%)
Poor		67 votes (8%)

East Midlands Trains (433 votes)

Great		147 votes (34%)
OK		208 votes (48%)
Poor		78 votes (18%)

First Capital Connect (522 votes)

Great		54 votes (10%)
OK		227 votes (43%)
Poor		241 votes (46%)

First Great Western (725 votes)

Great		198 votes (27%)
OK		275 votes (38%)
Poor		252 votes (35%)

First Hull Trains (140 votes)

Great		73 votes (52%)
OK		38 votes (27%)
Poor		29 votes (21%)

First TransPennine Express (496 votes)

Great		155 votes (31%)
OK		218 votes (44%)
Poor		123 votes (25%)

Grand Central (167 votes)

Great		83 votes (50%)
OK		56 votes (34%)
Poor		28 votes (17%)

Heathrow Connect (106 votes)

Great		37 votes (35%)
OK		49 votes (46%)
Poor		20 votes (19%)

Heathrow Express (190 votes)

Great		95 votes (50%)
OK		61 votes (32%)
Poor		34 votes (18%)

London Midland (449 votes)

Great		94 votes (21%)
OK		211 votes (47%)
Poor		144 votes (32%)

London Overground (469 votes)

Great		226 votes (48%)
OK		206 votes (44%)
Poor		37 votes (8%)

Merseyrail (214 votes)

Great		112 votes (52%)
OK		66 votes (31%)
Poor		36 votes (17%)

NI Railways (75 votes)

Great		22 votes (29%)
OK		28 votes (37%)
Poor		25 votes (33%)

Northern Rail (515 votes)

Great		62 votes (12%)
OK		213 votes (41%)
Poor		240 votes (47%)

ScotRail (353 votes)

Great		146 votes (41%)
OK		141 votes (40%)
Poor		66 votes (19%)

South West Trains (598 votes)

Great		163 votes (27%)
OK		249 votes (42%)
Poor		186 votes (31%)

Southern (475 votes)

Great		126 votes (27%)
OK		221 votes (47%)
Poor		128 votes (27%)

Southeastern (399 votes)

Great		72 votes (18%)
OK		151 votes (38%)
Poor		176 votes (44%)

Virgin Trains (1252 votes)

Great		760 votes (61%)
OK		375 votes (30%)
Poor		117 votes (9%)

           3,663 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.