How do you rate your broadband provider?

How do you rate your broadband provider?

We can tell you which the cheapest broadband providers are, but to keep the customer service ratings updated, we need your help.

Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS.

Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Results

B4RN (7 votes)
Great 7 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Big Broadband Warehouse (6 votes)
Great 3 votes (50%)
OK 2 votes (33%)
Poor 1 votes (17%)
BT (1483 votes)
Great 493 votes (33%)
OK 555 votes (37%)
Poor 435 votes (29%)
Direct Save Telecom (5 votes)
Great 1 votes (20%)
OK 2 votes (40%)
Poor 2 votes (40%)
EE (226 votes)
Great 94 votes (42%)
OK 89 votes (39%)
Poor 43 votes (19%)
First Utility (13 votes)
Great 3 votes (23%)
OK 4 votes (31%)
Poor 6 votes (46%)
Freeola (6 votes)
Great 3 votes (50%)
OK 2 votes (33%)
Poor 1 votes (17%)
Gigaclear (11 votes)
Great 7 votes (64%)
OK 4 votes (36%)
Poor 0 votes (0%)
Hyperoptic (51 votes)
Great 45 votes (88%)
OK 4 votes (8%)
Poor 2 votes (4%)
John Lewis (93 votes)
Great 49 votes (53%)
OK 29 votes (31%)
Poor 15 votes (16%)
KCOM Group (Kingston Communications) (74 votes)
Great 19 votes (26%)
OK 21 votes (28%)
Poor 34 votes (46%)
Now Broadband (52 votes)
Great 23 votes (44%)
OK 18 votes (35%)
Poor 11 votes (21%)
Origin Broadband (66 votes)
Great 15 votes (23%)
OK 14 votes (21%)
Poor 37 votes (56%)
Plusnet (1083 votes)
Great 624 votes (58%)
OK 294 votes (27%)
Poor 165 votes (15%)
Pop Telecom (6 votes)
Great 3 votes (50%)
OK 1 votes (17%)
Poor 2 votes (33%)
Post Office (105 votes)
Great 29 votes (28%)
OK 43 votes (41%)
Poor 33 votes (31%)
Pulse8 (11 votes)
Great 5 votes (45%)
OK 4 votes (36%)
Poor 2 votes (18%)
Relish (6 votes)
Great 2 votes (33%)
OK 2 votes (33%)
Poor 2 votes (33%)
Sky (935 votes)
Great 320 votes (34%)
OK 419 votes (45%)
Poor 196 votes (21%)
SSE Broadband (72 votes)
Great 49 votes (68%)
OK 16 votes (22%)
Poor 7 votes (10%)
TalkTalk (885 votes)
Great 233 votes (26%)
OK 313 votes (35%)
Poor 339 votes (38%)
The Phone Co-op (19 votes)
Great 6 votes (32%)
OK 9 votes (47%)
Poor 4 votes (21%)
Utility Warehouse (63 votes)
Great 37 votes (59%)
OK 12 votes (19%)
Poor 14 votes (22%)
Virgin Media (1304 votes)
Great 490 votes (38%)
OK 494 votes (38%)
Poor 320 votes (25%)
Vodafone (244 votes)
Great 105 votes (43%)
OK 69 votes (28%)
Poor 70 votes (29%)
Zen (126 votes)
Great 118 votes (94%)
OK 5 votes (4%)
Poor 3 votes (2%)
Other (87 votes)
Great 47 votes (54%)
OK 26 votes (30%)
Poor 14 votes (16%)
I don’t have broadband (30 votes)
I don't have broadband 30 votes (100%)

           7,066 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.