How do you rate your energy provider’s recent service?

How do you rate your energy provider’s recent service?

22 May 2018

Now it’s warmed up, it’s a good time to reappraise what your energy provider’s service was like over the winter.

Please rate your current supplier's SERVICE (not price) IN THE LAST SIX MONTHS (try to forget issues from before). If you've gas & elec with different firms, rate both.

(And while service is important, so too is price - so do a five-min comparison to see if you can save.)



Results

British Gas / Scottish Gas (268 votes)
Great 74 votes (28%)
OK 109 votes (41%)
Poor 85 votes (32%)
EDF (317 votes)
Great 136 votes (43%)
OK 108 votes (34%)
Poor 73 votes (23%)
E.on (289 votes)
Great 105 votes (36%)
OK 121 votes (42%)
Poor 63 votes (22%)
Npower (224 votes)
Great 52 votes (23%)
OK 70 votes (31%)
Poor 102 votes (46%)
Scottish Power (310 votes)
Great 89 votes (29%)
OK 93 votes (30%)
Poor 128 votes (41%)
SSE (125 votes)
Great 68 votes (54%)
OK 37 votes (30%)
Poor 20 votes (16%)
Affect Energy (40 votes)
Great 37 votes (93%)
OK 1 votes (3%)
Poor 2 votes (5%)
Angelic Energy (2 votes)
Great 0 votes (0%)
OK 1 votes (50%)
Poor 1 votes (50%)
Atlantic (SSE) (2 votes)
Great 2 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Avid Energy (2 votes)
Great 2 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Avro Energy (217 votes)
Great 144 votes (66%)
OK 57 votes (26%)
Poor 16 votes (7%)
Better Energy Supply (16 votes)
Great 11 votes (69%)
OK 4 votes (25%)
Poor 1 votes (6%)
Breeze Energy (18 votes)
Great 15 votes (83%)
OK 2 votes (11%)
Poor 1 votes (6%)
Brilliant Energy (6 votes)
Great 3 votes (50%)
OK 2 votes (33%)
Poor 1 votes (17%)
Bristol Energy (57 votes)
Great 42 votes (74%)
OK 12 votes (21%)
Poor 3 votes (5%)
Bulb (293 votes)
Great 263 votes (90%)
OK 22 votes (8%)
Poor 8 votes (3%)
Boost (Ovo prepay) (5 votes)
Great 3 votes (60%)
OK 2 votes (40%)
Poor 0 votes (0%)
Cardiff Energy Supply Limited (1 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 1 votes (100%)
Co-operative Energy (79 votes)
Great 41 votes (52%)
OK 18 votes (23%)
Poor 20 votes (25%)
Daligas (6 votes)
Great 2 votes (33%)
OK 2 votes (33%)
Poor 2 votes (33%)
E (formerly Lorimer Power and Epower) (3 votes)
Great 2 votes (67%)
OK 1 votes (33%)
Poor 0 votes (0%)
Ebico (52 votes)
Great 33 votes (63%)
OK 8 votes (15%)
Poor 11 votes (21%)
Economy Energy (57 votes)
Great 4 votes (7%)
OK 8 votes (14%)
Poor 45 votes (79%)
Ecotricity (18 votes)
Great 13 votes (72%)
OK 1 votes (6%)
Poor 4 votes (22%)
ElectraPhase (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
EnergySW (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Engie (32 votes)
Great 20 votes (63%)
OK 9 votes (28%)
Poor 3 votes (9%)
Enstroga (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Entice Energy (6 votes)
Great 4 votes (67%)
OK 1 votes (17%)
Poor 1 votes (17%)
ESB Energy (2 votes)
Great 2 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Eversmart Energy (25 votes)
Great 7 votes (28%)
OK 7 votes (28%)
Poor 11 votes (44%)
Extra Energy (23 votes)
Great 7 votes (30%)
OK 5 votes (22%)
Poor 11 votes (48%)
Fairerpower (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
First Utility (180 votes)
Great 95 votes (53%)
OK 46 votes (26%)
Poor 39 votes (22%)
Fischer Energy (2 votes)
Great 1 votes (50%)
OK 0 votes (0%)
Poor 1 votes (50%)
Flow Energy (106 votes)
Great 51 votes (48%)
OK 21 votes (20%)
Poor 34 votes (32%)
GB Energy Supply (now part of Co-operative Energy) (31 votes)
Great 16 votes (52%)
OK 9 votes (29%)
Poor 6 votes (19%)
Gen4u (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
GnERGY (5 votes)
Great 2 votes (40%)
OK 1 votes (20%)
Poor 2 votes (40%)
Gulf Gas & Power (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Go Effortless Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Good Energy (24 votes)
Great 15 votes (63%)
OK 3 votes (13%)
Poor 6 votes (25%)
Green Energy (18 votes)
Great 6 votes (33%)
OK 4 votes (22%)
Poor 8 votes (44%)
Green Network Energy (36 votes)
Great 22 votes (61%)
OK 11 votes (31%)
Poor 3 votes (8%)
Green Star Energy (119 votes)
Great 31 votes (26%)
OK 26 votes (22%)
Poor 62 votes (52%)
Igloo Energy (7 votes)
Great 6 votes (86%)
OK 0 votes (0%)
Poor 1 votes (14%)
Iresa (167 votes)
Great 32 votes (19%)
OK 23 votes (14%)
Poor 112 votes (67%)
iSupplyEnergy (55 votes)
Great 22 votes (40%)
OK 14 votes (25%)
Poor 19 votes (35%)
Leccy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Lumo (2 votes)
Great 0 votes (0%)
OK 1 votes (50%)
Poor 1 votes (50%)
M&S Energy (7 votes)
Great 4 votes (57%)
OK 3 votes (43%)
Poor 0 votes (0%)
Nabuh Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Octopus Energy (245 votes)
Great 227 votes (93%)
OK 15 votes (6%)
Poor 3 votes (1%)
OneSelect (41 votes)
Great 18 votes (44%)
OK 10 votes (24%)
Poor 13 votes (32%)
Orbit Energy (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Our Power (6 votes)
Great 2 votes (33%)
OK 2 votes (33%)
Poor 2 votes (33%)
Outfox the Market (59 votes)
Great 29 votes (49%)
OK 15 votes (25%)
Poor 15 votes (25%)
Ovo Energy (433 votes)
Great 327 votes (76%)
OK 69 votes (16%)
Poor 37 votes (9%)
People's Energy (8 votes)
Great 4 votes (50%)
OK 3 votes (38%)
Poor 1 votes (13%)
Peterborough Energy (2 votes)
Great 1 votes (50%)
OK 0 votes (0%)
Poor 1 votes (50%)
Places for People Energy (15 votes)
Great 11 votes (73%)
OK 2 votes (13%)
Poor 2 votes (13%)
Powershop (12 votes)
Great 8 votes (67%)
OK 3 votes (25%)
Poor 1 votes (8%)
Pure Planet (11 votes)
Great 8 votes (73%)
OK 3 votes (27%)
Poor 0 votes (0%)
RAM Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Robin Hood Energy (22 votes)
Great 11 votes (50%)
OK 6 votes (27%)
Poor 5 votes (23%)
Sainsbury's Energy (61 votes)
Great 27 votes (44%)
OK 23 votes (38%)
Poor 11 votes (18%)
Scottish Hydro (SSE) (12 votes)
Great 7 votes (58%)
OK 4 votes (33%)
Poor 1 votes (8%)
Snowdrop Energy (1 votes)
Great 0 votes (0%)
OK 1 votes (100%)
Poor 0 votes (0%)
So Energy (78 votes)
Great 75 votes (96%)
OK 3 votes (4%)
Poor 0 votes (0%)
Solarplicity (53 votes)
Great 7 votes (13%)
OK 11 votes (21%)
Poor 35 votes (66%)
Southend Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Southern Electric (SSE) (24 votes)
Great 9 votes (38%)
OK 11 votes (46%)
Poor 4 votes (17%)
Spark Energy (22 votes)
Great 3 votes (14%)
OK 4 votes (18%)
Poor 15 votes (68%)
Swalec (SSE) (12 votes)
Great 6 votes (50%)
OK 3 votes (25%)
Poor 3 votes (25%)
Together Energy (34 votes)
Great 8 votes (24%)
OK 6 votes (18%)
Poor 20 votes (59%)
Tonik Energy (144 votes)
Great 110 votes (76%)
OK 24 votes (17%)
Poor 10 votes (7%)
Toto Energy (38 votes)
Great 2 votes (5%)
OK 1 votes (3%)
Poor 35 votes (92%)
Usio Energy (1 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 1 votes (100%)
Utilita (10 votes)
Great 3 votes (30%)
OK 3 votes (30%)
Poor 4 votes (40%)
Utility Point (5 votes)
Great 4 votes (80%)
OK 1 votes (20%)
Poor 0 votes (0%)
Utility Warehouse (39 votes)
Great 18 votes (46%)
OK 5 votes (13%)
Poor 16 votes (41%)
White Rose Energy (2 votes)
Great 1 votes (50%)
OK 0 votes (0%)
Poor 1 votes (50%)
Your Energy Sussex (1 votes)
Great 0 votes (0%)
OK 1 votes (100%)
Poor 0 votes (0%)
Zebra Power (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Zog Energy (102 votes)
Great 96 votes (94%)
OK 4 votes (4%)
Poor 2 votes (2%)
I don't know who my energy provider is (17 votes)
  17 votes (100%)

           4,305 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.

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