How good is your mobile network's service & coverage?
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ. Please vote for your current provider based on customer service AND coverage over the last year.
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).
In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.
Please vote for your current provider based on customer service AND coverage over the last year.
Results
1p Mobile (18 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
12 votes (67%) |
| GREAT customer service, OK coverage |
|
2 votes (11%) |
| GREAT customer service, POOR coverage |
|
1 votes (6%) |
| OK customer service, GREAT coverage |
|
1 votes (6%) |
| OK customer service, OK coverage |
|
0 votes (0%) |
| OK customer service, POOR coverage |
|
0 votes (0%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
1 votes (6%) |
| POOR customer service, POOR coverage |
|
1 votes (6%) |
Asda Mobile (63 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
20 votes (32%) |
| GREAT customer service, OK coverage |
|
15 votes (24%) |
| GREAT customer service, POOR coverage |
|
9 votes (14%) |
| OK customer service, GREAT coverage |
|
3 votes (5%) |
| OK customer service, OK coverage |
|
4 votes (6%) |
| OK customer service, POOR coverage |
|
11 votes (17%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
1 votes (2%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
BT Mobile (337 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
70 votes (21%) |
| GREAT customer service, OK coverage |
|
28 votes (8%) |
| GREAT customer service, POOR coverage |
|
19 votes (6%) |
| OK customer service, GREAT coverage |
|
36 votes (11%) |
| OK customer service, OK coverage |
|
58 votes (17%) |
| OK customer service, POOR coverage |
|
84 votes (25%) |
| POOR customer service, GREAT coverage |
|
8 votes (2%) |
| POOR customer service, OK coverage |
|
11 votes (3%) |
| POOR customer service, POOR coverage |
|
23 votes (7%) |
EE (1363 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
246 votes (18%) |
| GREAT customer service, OK coverage |
|
130 votes (10%) |
| GREAT customer service, POOR coverage |
|
78 votes (6%) |
| OK customer service, GREAT coverage |
|
206 votes (15%) |
| OK customer service, OK coverage |
|
243 votes (18%) |
| OK customer service, POOR coverage |
|
303 votes (22%) |
| POOR customer service, GREAT coverage |
|
25 votes (2%) |
| POOR customer service, OK coverage |
|
45 votes (3%) |
| POOR customer service, POOR coverage |
|
87 votes (6%) |
Freedom Pop (11 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
0 votes (0%) |
| GREAT customer service, OK coverage |
|
0 votes (0%) |
| GREAT customer service, POOR coverage |
|
0 votes (0%) |
| OK customer service, GREAT coverage |
|
3 votes (27%) |
| OK customer service, OK coverage |
|
0 votes (0%) |
| OK customer service, POOR coverage |
|
1 votes (9%) |
| POOR customer service, GREAT coverage |
|
1 votes (9%) |
| POOR customer service, OK coverage |
|
3 votes (27%) |
| POOR customer service, POOR coverage |
|
3 votes (27%) |
Giffgaff (507 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
224 votes (44%) |
| GREAT customer service, OK coverage |
|
99 votes (20%) |
| GREAT customer service, POOR coverage |
|
33 votes (7%) |
| OK customer service, GREAT coverage |
|
39 votes (8%) |
| OK customer service, OK coverage |
|
58 votes (11%) |
| OK customer service, POOR coverage |
|
33 votes (7%) |
| POOR customer service, GREAT coverage |
|
4 votes (1%) |
| POOR customer service, OK coverage |
|
10 votes (2%) |
| POOR customer service, POOR coverage |
|
7 votes (1%) |
iD Mobile (222 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
29 votes (13%) |
| GREAT customer service, OK coverage |
|
28 votes (13%) |
| GREAT customer service, POOR coverage |
|
24 votes (11%) |
| OK customer service, GREAT coverage |
|
13 votes (6%) |
| OK customer service, OK coverage |
|
55 votes (25%) |
| OK customer service, POOR coverage |
|
50 votes (23%) |
| POOR customer service, GREAT coverage |
|
1 votes (0%) |
| POOR customer service, OK coverage |
|
6 votes (3%) |
| POOR customer service, POOR coverage |
|
16 votes (7%) |
Lebara (4 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
2 votes (50%) |
| GREAT customer service, OK coverage |
|
0 votes (0%) |
| GREAT customer service, POOR coverage |
|
1 votes (25%) |
| OK customer service, GREAT coverage |
|
0 votes (0%) |
| OK customer service, OK coverage |
|
0 votes (0%) |
| OK customer service, POOR coverage |
|
1 votes (25%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
0 votes (0%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
O2 (1066 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
197 votes (18%) |
| GREAT customer service, OK coverage |
|
97 votes (9%) |
| GREAT customer service, POOR coverage |
|
48 votes (5%) |
| OK customer service, GREAT coverage |
|
141 votes (13%) |
| OK customer service, OK coverage |
|
239 votes (22%) |
| OK customer service, POOR coverage |
|
230 votes (22%) |
| POOR customer service, GREAT coverage |
|
16 votes (2%) |
| POOR customer service, OK coverage |
|
27 votes (3%) |
| POOR customer service, POOR coverage |
|
71 votes (7%) |
Plusnet (335 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
104 votes (31%) |
| GREAT customer service, OK coverage |
|
69 votes (21%) |
| GREAT customer service, POOR coverage |
|
32 votes (10%) |
| OK customer service, GREAT coverage |
|
26 votes (8%) |
| OK customer service, OK coverage |
|
42 votes (13%) |
| OK customer service, POOR coverage |
|
43 votes (13%) |
| POOR customer service, GREAT coverage |
|
1 votes (0%) |
| POOR customer service, OK coverage |
|
2 votes (1%) |
| POOR customer service, POOR coverage |
|
16 votes (5%) |
Sky Mobile (128 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
54 votes (42%) |
| GREAT customer service, OK coverage |
|
17 votes (13%) |
| GREAT customer service, POOR coverage |
|
9 votes (7%) |
| OK customer service, GREAT coverage |
|
6 votes (5%) |
| OK customer service, OK coverage |
|
18 votes (14%) |
| OK customer service, POOR coverage |
|
21 votes (16%) |
| POOR customer service, GREAT coverage |
|
1 votes (1%) |
| POOR customer service, OK coverage |
|
1 votes (1%) |
| POOR customer service, POOR coverage |
|
1 votes (1%) |
Smarty (15 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
4 votes (27%) |
| GREAT customer service, OK coverage |
|
2 votes (13%) |
| GREAT customer service, POOR coverage |
|
1 votes (7%) |
| OK customer service, GREAT coverage |
|
2 votes (13%) |
| OK customer service, OK coverage |
|
0 votes (0%) |
| OK customer service, POOR coverage |
|
4 votes (27%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
0 votes (0%) |
| POOR customer service, POOR coverage |
|
2 votes (13%) |
Superdrug Mobile (2 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
0 votes (0%) |
| GREAT customer service, OK coverage |
|
1 votes (50%) |
| GREAT customer service, POOR coverage |
|
0 votes (0%) |
| OK customer service, GREAT coverage |
|
0 votes (0%) |
| OK customer service, OK coverage |
|
1 votes (50%) |
| OK customer service, POOR coverage |
|
0 votes (0%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
0 votes (0%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
TalkMobile (123 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
24 votes (20%) |
| GREAT customer service, OK coverage |
|
14 votes (11%) |
| GREAT customer service, POOR coverage |
|
4 votes (3%) |
| OK customer service, GREAT coverage |
|
19 votes (15%) |
| OK customer service, OK coverage |
|
25 votes (20%) |
| OK customer service, POOR coverage |
|
9 votes (7%) |
| POOR customer service, GREAT coverage |
|
1 votes (1%) |
| POOR customer service, OK coverage |
|
10 votes (8%) |
| POOR customer service, POOR coverage |
|
17 votes (14%) |
Tesco Mobile (651 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
269 votes (41%) |
| GREAT customer service, OK coverage |
|
119 votes (18%) |
| GREAT customer service, POOR coverage |
|
51 votes (8%) |
| OK customer service, GREAT coverage |
|
44 votes (7%) |
| OK customer service, OK coverage |
|
86 votes (13%) |
| OK customer service, POOR coverage |
|
62 votes (10%) |
| POOR customer service, GREAT coverage |
|
4 votes (1%) |
| POOR customer service, OK coverage |
|
9 votes (1%) |
| POOR customer service, POOR coverage |
|
7 votes (1%) |
Three (1235 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
201 votes (16%) |
| GREAT customer service, OK coverage |
|
183 votes (15%) |
| GREAT customer service, POOR coverage |
|
80 votes (6%) |
| OK customer service, GREAT coverage |
|
139 votes (11%) |
| OK customer service, OK coverage |
|
269 votes (22%) |
| OK customer service, POOR coverage |
|
236 votes (19%) |
| POOR customer service, GREAT coverage |
|
22 votes (2%) |
| POOR customer service, OK coverage |
|
41 votes (3%) |
| POOR customer service, POOR coverage |
|
64 votes (5%) |
TPO (The People’s Operator) (35 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
3 votes (9%) |
| GREAT customer service, OK coverage |
|
6 votes (17%) |
| GREAT customer service, POOR coverage |
|
4 votes (11%) |
| OK customer service, GREAT coverage |
|
1 votes (3%) |
| OK customer service, OK coverage |
|
3 votes (9%) |
| OK customer service, POOR coverage |
|
5 votes (14%) |
| POOR customer service, GREAT coverage |
|
1 votes (3%) |
| POOR customer service, OK coverage |
|
6 votes (17%) |
| POOR customer service, POOR coverage |
|
6 votes (17%) |
Virgin Mobile (582 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
70 votes (12%) |
| GREAT customer service, OK coverage |
|
70 votes (12%) |
| GREAT customer service, POOR coverage |
|
35 votes (6%) |
| OK customer service, GREAT coverage |
|
42 votes (7%) |
| OK customer service, OK coverage |
|
122 votes (21%) |
| OK customer service, POOR coverage |
|
128 votes (22%) |
| POOR customer service, GREAT coverage |
|
20 votes (3%) |
| POOR customer service, OK coverage |
|
42 votes (7%) |
| POOR customer service, POOR coverage |
|
53 votes (9%) |
Vodafone (1161 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
194 votes (17%) |
| GREAT customer service, OK coverage |
|
56 votes (5%) |
| GREAT customer service, POOR coverage |
|
28 votes (2%) |
| OK customer service, GREAT coverage |
|
178 votes (15%) |
| OK customer service, OK coverage |
|
194 votes (17%) |
| OK customer service, POOR coverage |
|
195 votes (17%) |
| POOR customer service, GREAT coverage |
|
86 votes (7%) |
| POOR customer service, OK coverage |
|
113 votes (10%) |
| POOR customer service, POOR coverage |
|
117 votes (10%) |
Voxi (15 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
7 votes (47%) |
| GREAT customer service, OK coverage |
|
1 votes (7%) |
| GREAT customer service, POOR coverage |
|
1 votes (7%) |
| OK customer service, GREAT coverage |
|
0 votes (0%) |
| OK customer service, OK coverage |
|
2 votes (13%) |
| OK customer service, POOR coverage |
|
2 votes (13%) |
| POOR customer service, GREAT coverage |
|
1 votes (7%) |
| POOR customer service, OK coverage |
|
1 votes (7%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
Other (43 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
10 votes (23%) |
| GREAT customer service, OK coverage |
|
7 votes (16%) |
| GREAT customer service, POOR coverage |
|
3 votes (7%) |
| OK customer service, GREAT coverage |
|
3 votes (7%) |
| OK customer service, OK coverage |
|
6 votes (14%) |
| OK customer service, POOR coverage |
|
3 votes (7%) |
| POOR customer service, GREAT coverage |
|
2 votes (5%) |
| POOR customer service, OK coverage |
|
4 votes (9%) |
| POOR customer service, POOR coverage |
|
5 votes (12%) |
7,916 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
Latest weekly email
