How good is your mobile network's service & coverage?

How good is your mobile network's service & coverage?

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).

In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.

Please vote for your current provider based on customer service AND coverage over the last year.

Results

1p Mobile (18 votes)
GREAT customer service, GREAT coverage 12 votes (67%)
GREAT customer service, OK coverage 2 votes (11%)
GREAT customer service, POOR coverage 1 votes (6%)
OK customer service, GREAT coverage 1 votes (6%)
OK customer service, OK coverage 0 votes (0%)
OK customer service, POOR coverage 0 votes (0%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 1 votes (6%)
POOR customer service, POOR coverage 1 votes (6%)
Asda Mobile (63 votes)
GREAT customer service, GREAT coverage 20 votes (32%)
GREAT customer service, OK coverage 15 votes (24%)
GREAT customer service, POOR coverage 9 votes (14%)
OK customer service, GREAT coverage 3 votes (5%)
OK customer service, OK coverage 4 votes (6%)
OK customer service, POOR coverage 11 votes (17%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 1 votes (2%)
POOR customer service, POOR coverage 0 votes (0%)
BT Mobile (337 votes)
GREAT customer service, GREAT coverage 70 votes (21%)
GREAT customer service, OK coverage 28 votes (8%)
GREAT customer service, POOR coverage 19 votes (6%)
OK customer service, GREAT coverage 36 votes (11%)
OK customer service, OK coverage 58 votes (17%)
OK customer service, POOR coverage 84 votes (25%)
POOR customer service, GREAT coverage 8 votes (2%)
POOR customer service, OK coverage 11 votes (3%)
POOR customer service, POOR coverage 23 votes (7%)
EE (1363 votes)
GREAT customer service, GREAT coverage 246 votes (18%)
GREAT customer service, OK coverage 130 votes (10%)
GREAT customer service, POOR coverage 78 votes (6%)
OK customer service, GREAT coverage 206 votes (15%)
OK customer service, OK coverage 243 votes (18%)
OK customer service, POOR coverage 303 votes (22%)
POOR customer service, GREAT coverage 25 votes (2%)
POOR customer service, OK coverage 45 votes (3%)
POOR customer service, POOR coverage 87 votes (6%)
Freedom Pop (11 votes)
GREAT customer service, GREAT coverage 0 votes (0%)
GREAT customer service, OK coverage 0 votes (0%)
GREAT customer service, POOR coverage 0 votes (0%)
OK customer service, GREAT coverage 3 votes (27%)
OK customer service, OK coverage 0 votes (0%)
OK customer service, POOR coverage 1 votes (9%)
POOR customer service, GREAT coverage 1 votes (9%)
POOR customer service, OK coverage 3 votes (27%)
POOR customer service, POOR coverage 3 votes (27%)
Giffgaff (507 votes)
GREAT customer service, GREAT coverage 224 votes (44%)
GREAT customer service, OK coverage 99 votes (20%)
GREAT customer service, POOR coverage 33 votes (7%)
OK customer service, GREAT coverage 39 votes (8%)
OK customer service, OK coverage 58 votes (11%)
OK customer service, POOR coverage 33 votes (7%)
POOR customer service, GREAT coverage 4 votes (1%)
POOR customer service, OK coverage 10 votes (2%)
POOR customer service, POOR coverage 7 votes (1%)
iD Mobile (222 votes)
GREAT customer service, GREAT coverage 29 votes (13%)
GREAT customer service, OK coverage 28 votes (13%)
GREAT customer service, POOR coverage 24 votes (11%)
OK customer service, GREAT coverage 13 votes (6%)
OK customer service, OK coverage 55 votes (25%)
OK customer service, POOR coverage 50 votes (23%)
POOR customer service, GREAT coverage 1 votes (0%)
POOR customer service, OK coverage 6 votes (3%)
POOR customer service, POOR coverage 16 votes (7%)
Lebara (4 votes)
GREAT customer service, GREAT coverage 2 votes (50%)
GREAT customer service, OK coverage 0 votes (0%)
GREAT customer service, POOR coverage 1 votes (25%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 0 votes (0%)
OK customer service, POOR coverage 1 votes (25%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
O2 (1066 votes)
GREAT customer service, GREAT coverage 197 votes (18%)
GREAT customer service, OK coverage 97 votes (9%)
GREAT customer service, POOR coverage 48 votes (5%)
OK customer service, GREAT coverage 141 votes (13%)
OK customer service, OK coverage 239 votes (22%)
OK customer service, POOR coverage 230 votes (22%)
POOR customer service, GREAT coverage 16 votes (2%)
POOR customer service, OK coverage 27 votes (3%)
POOR customer service, POOR coverage 71 votes (7%)
Plusnet (335 votes)
GREAT customer service, GREAT coverage 104 votes (31%)
GREAT customer service, OK coverage 69 votes (21%)
GREAT customer service, POOR coverage 32 votes (10%)
OK customer service, GREAT coverage 26 votes (8%)
OK customer service, OK coverage 42 votes (13%)
OK customer service, POOR coverage 43 votes (13%)
POOR customer service, GREAT coverage 1 votes (0%)
POOR customer service, OK coverage 2 votes (1%)
POOR customer service, POOR coverage 16 votes (5%)
Sky Mobile (128 votes)
GREAT customer service, GREAT coverage 54 votes (42%)
GREAT customer service, OK coverage 17 votes (13%)
GREAT customer service, POOR coverage 9 votes (7%)
OK customer service, GREAT coverage 6 votes (5%)
OK customer service, OK coverage 18 votes (14%)
OK customer service, POOR coverage 21 votes (16%)
POOR customer service, GREAT coverage 1 votes (1%)
POOR customer service, OK coverage 1 votes (1%)
POOR customer service, POOR coverage 1 votes (1%)
Smarty (15 votes)
GREAT customer service, GREAT coverage 4 votes (27%)
GREAT customer service, OK coverage 2 votes (13%)
GREAT customer service, POOR coverage 1 votes (7%)
OK customer service, GREAT coverage 2 votes (13%)
OK customer service, OK coverage 0 votes (0%)
OK customer service, POOR coverage 4 votes (27%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 2 votes (13%)
Superdrug Mobile (2 votes)
GREAT customer service, GREAT coverage 0 votes (0%)
GREAT customer service, OK coverage 1 votes (50%)
GREAT customer service, POOR coverage 0 votes (0%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 1 votes (50%)
OK customer service, POOR coverage 0 votes (0%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
TalkMobile (123 votes)
GREAT customer service, GREAT coverage 24 votes (20%)
GREAT customer service, OK coverage 14 votes (11%)
GREAT customer service, POOR coverage 4 votes (3%)
OK customer service, GREAT coverage 19 votes (15%)
OK customer service, OK coverage 25 votes (20%)
OK customer service, POOR coverage 9 votes (7%)
POOR customer service, GREAT coverage 1 votes (1%)
POOR customer service, OK coverage 10 votes (8%)
POOR customer service, POOR coverage 17 votes (14%)
Tesco Mobile (651 votes)
GREAT customer service, GREAT coverage 269 votes (41%)
GREAT customer service, OK coverage 119 votes (18%)
GREAT customer service, POOR coverage 51 votes (8%)
OK customer service, GREAT coverage 44 votes (7%)
OK customer service, OK coverage 86 votes (13%)
OK customer service, POOR coverage 62 votes (10%)
POOR customer service, GREAT coverage 4 votes (1%)
POOR customer service, OK coverage 9 votes (1%)
POOR customer service, POOR coverage 7 votes (1%)
Three (1235 votes)
GREAT customer service, GREAT coverage 201 votes (16%)
GREAT customer service, OK coverage 183 votes (15%)
GREAT customer service, POOR coverage 80 votes (6%)
OK customer service, GREAT coverage 139 votes (11%)
OK customer service, OK coverage 269 votes (22%)
OK customer service, POOR coverage 236 votes (19%)
POOR customer service, GREAT coverage 22 votes (2%)
POOR customer service, OK coverage 41 votes (3%)
POOR customer service, POOR coverage 64 votes (5%)
TPO (The People’s Operator) (35 votes)
GREAT customer service, GREAT coverage 3 votes (9%)
GREAT customer service, OK coverage 6 votes (17%)
GREAT customer service, POOR coverage 4 votes (11%)
OK customer service, GREAT coverage 1 votes (3%)
OK customer service, OK coverage 3 votes (9%)
OK customer service, POOR coverage 5 votes (14%)
POOR customer service, GREAT coverage 1 votes (3%)
POOR customer service, OK coverage 6 votes (17%)
POOR customer service, POOR coverage 6 votes (17%)
Virgin Mobile (582 votes)
GREAT customer service, GREAT coverage 70 votes (12%)
GREAT customer service, OK coverage 70 votes (12%)
GREAT customer service, POOR coverage 35 votes (6%)
OK customer service, GREAT coverage 42 votes (7%)
OK customer service, OK coverage 122 votes (21%)
OK customer service, POOR coverage 128 votes (22%)
POOR customer service, GREAT coverage 20 votes (3%)
POOR customer service, OK coverage 42 votes (7%)
POOR customer service, POOR coverage 53 votes (9%)
Vodafone (1161 votes)
GREAT customer service, GREAT coverage 194 votes (17%)
GREAT customer service, OK coverage 56 votes (5%)
GREAT customer service, POOR coverage 28 votes (2%)
OK customer service, GREAT coverage 178 votes (15%)
OK customer service, OK coverage 194 votes (17%)
OK customer service, POOR coverage 195 votes (17%)
POOR customer service, GREAT coverage 86 votes (7%)
POOR customer service, OK coverage 113 votes (10%)
POOR customer service, POOR coverage 117 votes (10%)
Voxi (15 votes)
GREAT customer service, GREAT coverage 7 votes (47%)
GREAT customer service, OK coverage 1 votes (7%)
GREAT customer service, POOR coverage 1 votes (7%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 2 votes (13%)
OK customer service, POOR coverage 2 votes (13%)
POOR customer service, GREAT coverage 1 votes (7%)
POOR customer service, OK coverage 1 votes (7%)
POOR customer service, POOR coverage 0 votes (0%)
Other (43 votes)
GREAT customer service, GREAT coverage 10 votes (23%)
GREAT customer service, OK coverage 7 votes (16%)
GREAT customer service, POOR coverage 3 votes (7%)
OK customer service, GREAT coverage 3 votes (7%)
OK customer service, OK coverage 6 votes (14%)
OK customer service, POOR coverage 3 votes (7%)
POOR customer service, GREAT coverage 2 votes (5%)
POOR customer service, OK coverage 4 votes (9%)
POOR customer service, POOR coverage 5 votes (12%)

                   7,916 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.