How do you rate your bank’s app?

How do you rate your bank’s app?

If you access your current account by app, please rate it. Just the app, not the overall bank (if you use more than one app, rate them all).

- Features: Does it have more than just basic transactions, eg, budgeting and spending categories
- Usability: How easy is it to use? Can you do everything you want via the app?

Results

I don't use banking apps (486 votes)
I don't use banking apps 486 votes (100%)
B (from Clydesdale) (87 votes)
Lots of features, great usability 27 votes (31%)
Lots of features, OK usability 12 votes (14%)
Standard features, great usability 11 votes (13%)
Standard features, OK usability 17 votes (20%)
Poor 10 votes (11%)
Not worth using 10 votes (11%)
Bank of Scotland (153 votes)
Lots of features, great usability 66 votes (43%)
Lots of features, OK usability 21 votes (14%)
Standard features, great usability 33 votes (22%)
Standard features, OK usability 22 votes (14%)
Poor 5 votes (3%)
Not worth using 6 votes (4%)
Barclays Bank (698 votes)
Lots of features, great usability 398 votes (57%)
Lots of features, OK usability 95 votes (14%)
Standard features, great usability 84 votes (12%)
Standard features, OK usability 79 votes (11%)
Poor 31 votes (4%)
Not worth using 11 votes (2%)
Citibank (8 votes)
Lots of features, great usability 1 votes (13%)
Lots of features, OK usability 0 votes (0%)
Standard features, great usability 1 votes (13%)
Standard features, OK usability 2 votes (25%)
Poor 1 votes (13%)
Not worth using 3 votes (38%)
Clydesdale Bank (47 votes)
Lots of features, great usability 8 votes (17%)
Lots of features, OK usability 2 votes (4%)
Standard features, great usability 12 votes (26%)
Standard features, OK usability 7 votes (15%)
Poor 7 votes (15%)
Not worth using 11 votes (23%)
Co-op Bank (152 votes)
Lots of features, OK usability 20 votes (13%)
Lots of features, OK usability 13 votes (9%)
Standard features, great usability 35 votes (23%)
Standard features, OK usability 38 votes (25%)
Poor 33 votes (22%)
Not worth using 13 votes (9%)
First Direct (718 votes)
Lots of features, great usability 204 votes (28%)
Lots of features, OK usability 46 votes (6%)
Standard features, great usability 159 votes (22%)
Standard features, OK usability 197 votes (27%)
Poor 94 votes (13%)
Not worth using 18 votes (3%)
Halifax (861 votes)
Lots of features, great usability 334 votes (39%)
Lots of features, OK usability 125 votes (15%)
Standard features, great usability 177 votes (21%)
Standard features, OK usability 179 votes (21%)
Poor 30 votes (3%)
Not worth using 16 votes (2%)
HSBC (623 votes)
Lots of features, great usability 111 votes (18%)
Lots of features, OK usability 71 votes (11%)
Standard features, great usability 104 votes (17%)
Standard features, OK usability 212 votes (34%)
Poor 100 votes (16%)
Not worth using 25 votes (4%)
Investec (5 votes)
Lots of features, great usability 0 votes (0%)
Lots of features, OK usability 1 votes (20%)
Standard features, great usability 2 votes (40%)
Standard features, OK usability 0 votes (0%)
Poor 1 votes (20%)
Not worth using 1 votes (20%)
Lloyds (559 votes)
Lots of features, great usability 274 votes (49%)
Lots of features, OK usability 83 votes (15%)
Standard features, great usability 105 votes (19%)
Standard features, OK usability 71 votes (13%)
Poor 18 votes (3%)
Not worth using 8 votes (1%)
M&S Bank (196 votes)
Lots of features, great usability 7 votes (4%)
Lots of features, OK usability 10 votes (5%)
Standard features, great usability 12 votes (6%)
Standard features, OK usability 68 votes (35%)
Poor 66 votes (34%)
Not worth using 33 votes (17%)
Metro Bank (69 votes)
Lots of features, great usability 12 votes (17%)
Lots of features, OK usability 5 votes (7%)
Standard features, great usability 18 votes (26%)
Standard features, OK usability 18 votes (26%)
Poor 9 votes (13%)
Not worth using 7 votes (10%)
Monzo (479 votes)
Lots of features, great usability 372 votes (78%)
Lots of features, OK usability 49 votes (10%)
Standard features, great usability 24 votes (5%)
Standard features, OK usability 13 votes (3%)
Poor 8 votes (2%)
Not worth using 13 votes (3%)
Nationwide Building Society (1153 votes)
Lots of features, great usability 466 votes (40%)
Lots of features, OK usability 134 votes (12%)
Standard features, great usability 318 votes (28%)
Standard features, OK usability 183 votes (16%)
Poor 41 votes (4%)
Not worth using 11 votes (1%)
NatWest (738 votes)
Lots of features, great usability 345 votes (47%)
Lots of features, OK usability 81 votes (11%)
Standard features, great usability 163 votes (22%)
Standard features, OK usability 93 votes (13%)
Poor 38 votes (5%)
Not worth using 18 votes (2%)
Royal Bank of Scotland (217 votes)
Lots of features, great usability 94 votes (43%)
Lots of features, OK usability 19 votes (9%)
Standard features, great usability 38 votes (18%)
Standard features, OK usability 42 votes (19%)
Poor 13 votes (6%)
Not worth using 11 votes (5%)
Santander (885 votes)
Lots of features, great usability 237 votes (27%)
Lots of features, OK usability 114 votes (13%)
Standard features, great usability 259 votes (29%)
Standard features, OK usability 195 votes (22%)
Poor 64 votes (7%)
Not worth using 16 votes (2%)
Smile (42 votes)
Lots of features, great usability 8 votes (19%)
Lots of features, OK usability 3 votes (7%)
Standard features, great usability 3 votes (7%)
Standard features, OK usability 8 votes (19%)
Poor 12 votes (29%)
Not worth using 8 votes (19%)
Starling (381 votes)
Lots of features, great usability 265 votes (70%)
Lots of features, OK usability 48 votes (13%)
Standard features, great usability 38 votes (10%)
Standard features, OK usability 15 votes (4%)
Poor 8 votes (2%)
Not worth using 7 votes (2%)
Tesco Bank (401 votes)
Lots of features, great usability 53 votes (13%)
Lots of features, OK usability 42 votes (10%)
Standard features, great usability 142 votes (35%)
Standard features, OK usability 131 votes (33%)
Poor 26 votes (6%)
Not worth using 7 votes (2%)
TSB (363 votes)
Lots of features, great usability 42 votes (12%)
Lots of features, OK usability 35 votes (10%)
Standard features, great usability 91 votes (25%)
Standard features, OK usability 105 votes (29%)
Poor 65 votes (18%)
Not worth using 25 votes (7%)
Ulster Bank (34 votes)
Lots of features, great usability 12 votes (35%)
Lots of features, OK usability 4 votes (12%)
Standard features, great usability 1 votes (3%)
Standard features, OK usability 7 votes (21%)
Poor 4 votes (12%)
Not worth using 6 votes (18%)
Yorkshire Bank (70 votes)
Lots of features, great usability 12 votes (17%)
Lots of features, OK usability 9 votes (13%)
Standard features, great usability 13 votes (19%)
Standard features, OK usability 14 votes (20%)
Poor 14 votes (20%)
Not worth using 8 votes (11%)

           5,052 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.