How do you rate your broadband provider?

How do you rate your broadband provider?

We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help.

Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS.

Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Results

B4RN (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Big Broadband Warehouse (4 votes)
Great 3 votes (75%)
OK 1 votes (25%)
Poor 0 votes (0%)
BT (1082 votes)
Great 390 votes (36%)
OK 398 votes (37%)
Poor 294 votes (27%)
Direct Save Telecom (3 votes)
Great 1 votes (33%)
OK 1 votes (33%)
Poor 1 votes (33%)
EE (114 votes)
Great 59 votes (52%)
OK 29 votes (25%)
Poor 26 votes (23%)
First Utility (8 votes)
Great 4 votes (50%)
OK 3 votes (38%)
Poor 1 votes (13%)
Gigaclear (7 votes)
Great 4 votes (57%)
OK 2 votes (29%)
Poor 1 votes (14%)
Hyperoptic (26 votes)
Great 22 votes (85%)
OK 3 votes (12%)
Poor 1 votes (4%)
John Lewis (85 votes)
Great 48 votes (56%)
OK 19 votes (22%)
Poor 18 votes (21%)
KCOM Group (41 votes)
Great 18 votes (44%)
OK 9 votes (22%)
Poor 14 votes (34%)
Now Broadband (134 votes)
Great 63 votes (47%)
OK 35 votes (26%)
Poor 36 votes (27%)
Onestream (5 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 5 votes (100%)
Origin Broadband (34 votes)
Great 24 votes (71%)
OK 2 votes (6%)
Poor 8 votes (24%)
Plusnet (996 votes)
Great 509 votes (51%)
OK 274 votes (28%)
Poor 213 votes (21%)
Pop Telecom (8 votes)
Great 2 votes (25%)
OK 3 votes (38%)
Poor 3 votes (38%)
Post Office (125 votes)
Great 43 votes (34%)
OK 38 votes (30%)
Poor 44 votes (35%)
Pulse8 (11 votes)
Great 4 votes (36%)
OK 4 votes (36%)
Poor 3 votes (27%)
Relish (3 votes)
Great 1 votes (33%)
OK 0 votes (0%)
Poor 2 votes (67%)
Shell Energy Broadband (19 votes)
Great 5 votes (26%)
OK 6 votes (32%)
Poor 8 votes (42%)
Sky (675 votes)
Great 218 votes (32%)
OK 234 votes (35%)
Poor 223 votes (33%)
SSE Broadband (38 votes)
Great 22 votes (58%)
OK 9 votes (24%)
Poor 7 votes (18%)
TalkTalk (734 votes)
Great 192 votes (26%)
OK 220 votes (30%)
Poor 322 votes (44%)
The Phone Co-op (16 votes)
Great 11 votes (69%)
OK 3 votes (19%)
Poor 2 votes (13%)
Utility Warehouse (976 votes)
Great 944 votes (97%)
OK 18 votes (2%)
Poor 14 votes (1%)
Virgin Media (1119 votes)
Great 334 votes (30%)
OK 366 votes (33%)
Poor 419 votes (37%)
Vodafone (279 votes)
Great 100 votes (36%)
OK 84 votes (30%)
Poor 95 votes (34%)
Zen (103 votes)
Great 95 votes (92%)
OK 4 votes (4%)
Poor 4 votes (4%)
Other (83 votes)
Great 47 votes (57%)
OK 15 votes (18%)
Poor 21 votes (25%)
I don’t have broadband (20 votes)
I don't have broadband 20 votes (100%)

           6,749 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.