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How do you rate your broadband provider?

18 February 2019

We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help. Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS. Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

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We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help.

Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS.

Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Results

B4RN (49 votes)
Great 48 votes (98%)
OK 1 votes (2%)
Poor 0 votes (0%)
Big Broadband Warehouse (4 votes)
Great 0 votes (0%)
OK 3 votes (75%)
Poor 1 votes (25%)
BT (926 votes)
Great 344 votes (37%)
OK 349 votes (38%)
Poor 233 votes (25%)
Direct Save Telecom (2 votes)
Great 1 votes (50%)
OK 0 votes (0%)
Poor 1 votes (50%)
EE (173 votes)
Great 93 votes (54%)
OK 52 votes (30%)
Poor 28 votes (16%)
First Utility (11 votes)
Great 3 votes (27%)
OK 5 votes (45%)
Poor 3 votes (27%)
Freeola (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Gigaclear (6 votes)
Great 4 votes (67%)
OK 2 votes (33%)
Poor 0 votes (0%)
Hyperoptic (19 votes)
Great 17 votes (89%)
OK 2 votes (11%)
Poor 0 votes (0%)
John Lewis (74 votes)
Great 39 votes (53%)
OK 18 votes (24%)
Poor 17 votes (23%)
KCOM Group (51 votes)
Great 16 votes (31%)
OK 18 votes (35%)
Poor 17 votes (33%)
Now Broadband (85 votes)
Great 45 votes (53%)
OK 21 votes (25%)
Poor 19 votes (22%)
Onestream (2 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 2 votes (100%)
Origin Broadband (25 votes)
Great 5 votes (20%)
OK 1 votes (4%)
Poor 19 votes (76%)
Plusnet (845 votes)
Great 478 votes (57%)
OK 229 votes (27%)
Poor 138 votes (16%)
Pop Telecom (6 votes)
Great 2 votes (33%)
OK 1 votes (17%)
Poor 3 votes (50%)
Post Office (102 votes)
Great 40 votes (39%)
OK 34 votes (33%)
Poor 28 votes (27%)
Pulse8 (6 votes)
Great 2 votes (33%)
OK 1 votes (17%)
Poor 3 votes (50%)
Relish (4 votes)
Great 2 votes (50%)
OK 2 votes (50%)
Poor 0 votes (0%)
Sky (605 votes)
Great 214 votes (35%)
OK 237 votes (39%)
Poor 154 votes (25%)
SSE Broadband (46 votes)
Great 28 votes (61%)
OK 14 votes (30%)
Poor 4 votes (9%)
TalkTalk (685 votes)
Great 149 votes (22%)
OK 223 votes (33%)
Poor 313 votes (46%)
The Phone Co-op (5 votes)
Great 5 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Utility Warehouse (39 votes)
Great 25 votes (64%)
OK 9 votes (23%)
Poor 5 votes (13%)
Virgin Media (913 votes)
Great 371 votes (41%)
OK 295 votes (32%)
Poor 247 votes (27%)
Vodafone (267 votes)
Great 86 votes (32%)
OK 80 votes (30%)
Poor 101 votes (38%)
Zen (93 votes)
Great 90 votes (97%)
OK 3 votes (3%)
Poor 0 votes (0%)
Other (76 votes)
Great 57 votes (75%)
OK 14 votes (18%)
Poor 5 votes (7%)
I don’t have broadband (18 votes)
I don't have broadband 18 votes (100%)

           5,137 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.

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