How do you rate your energy provider’s recent service?

How do you rate your energy provider’s recent service?

Now it's warmed up, it’s a good time to reappraise what your energy provider's service was like over the winter.

Please rate your current supplier's SERVICE (not price) IN THE LAST SIX MONTHS (try to forget issues from before). If you've gas & elec with different firms, rate both.

(And while service is important, so too is price - so do a five-min comparison to see if you can save.)

Results

British Gas / Scottish Gas (200 votes)
Great 80 votes (40%)
OK 54 votes (27%)
Poor 66 votes (33%)
EDF Energy (247 votes)
Great 99 votes (40%)
OK 84 votes (34%)
Poor 64 votes (26%)
E.on (217 votes)
Great 69 votes (32%)
OK 71 votes (33%)
Poor 77 votes (35%)
Npower (108 votes)
Great 27 votes (25%)
OK 42 votes (39%)
Poor 39 votes (36%)
Scottish Power (198 votes)
Great 35 votes (18%)
OK 53 votes (27%)
Poor 110 votes (56%)
SSE (83 votes)
Great 28 votes (34%)
OK 27 votes (33%)
Poor 28 votes (34%)
Affect Energy (13 votes)
Great 8 votes (62%)
OK 4 votes (31%)
Poor 1 votes (8%)
Angelic Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Avid Energy (8 votes)
Great 6 votes (75%)
OK 1 votes (13%)
Poor 1 votes (13%)
Avro Energy (321 votes)
Great 204 votes (64%)
OK 74 votes (23%)
Poor 43 votes (13%)
Beam Energy (2 votes)
Great 0 votes (0%)
OK 2 votes (100%)
Poor 0 votes (0%)
Better Energy (5 votes)
Great 4 votes (80%)
OK 1 votes (20%)
Poor 0 votes (0%)
Breeze Energy (28 votes)
Great 25 votes (89%)
OK 3 votes (11%)
Poor 0 votes (0%)
Bristol Energy (39 votes)
Great 33 votes (85%)
OK 5 votes (13%)
Poor 1 votes (3%)
Boost (7 votes)
Great 2 votes (29%)
OK 2 votes (29%)
Poor 3 votes (43%)
Bulb (732 votes)
Great 646 votes (88%)
OK 47 votes (6%)
Poor 39 votes (5%)
Cardiff Energy Supply Limited (2 votes)
Great 1 votes (50%)
OK 1 votes (50%)
Poor 0 votes (0%)
Citizen Energy (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Co-op Energy (56 votes)
Great 21 votes (38%)
OK 22 votes (39%)
Poor 13 votes (23%)
Daligas (3 votes)
Great 3 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Ebico (59 votes)
Great 40 votes (68%)
OK 10 votes (17%)
Poor 9 votes (15%)
Economy Seven Energy (3 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 3 votes (100%)
Ecotricity (18 votes)
Great 14 votes (78%)
OK 1 votes (6%)
Poor 3 votes (17%)
E Energy (4 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 4 votes (100%)
EnergySW (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Engie (39 votes)
Great 32 votes (82%)
OK 5 votes (13%)
Poor 2 votes (5%)
Enstroga (23 votes)
Great 4 votes (17%)
OK 4 votes (17%)
Poor 15 votes (65%)
Entice Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
ESB Energy (6 votes)
Great 4 votes (67%)
OK 2 votes (33%)
Poor 0 votes (0%)
Eversmart Energy (50 votes)
Great 5 votes (10%)
OK 2 votes (4%)
Poor 43 votes (86%)
Fairerpower (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Flow Energy (35 votes)
Great 15 votes (43%)
OK 10 votes (29%)
Poor 10 votes (29%)
Fosse Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Foxglove Energy (6 votes)
Great 1 votes (17%)
OK 0 votes (0%)
Poor 5 votes (83%)
GB Energy Supply (2 votes)
Great 1 votes (50%)
OK 0 votes (0%)
Poor 1 votes (50%)
Gnergy (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Go Effortless Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Good Energy (13 votes)
Great 11 votes (85%)
OK 1 votes (8%)
Poor 1 votes (8%)
Great North Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Green Energy (14 votes)
Great 4 votes (29%)
OK 4 votes (29%)
Poor 6 votes (43%)
Green Network Energy (110 votes)
Great 59 votes (54%)
OK 33 votes (30%)
Poor 18 votes (16%)
Green Star Energy (30 votes)
Great 7 votes (23%)
OK 1 votes (3%)
Poor 22 votes (73%)
Gulf Gas & Power UK (3 votes)
Great 3 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Igloo Energy (309 votes)
Great 300 votes (97%)
OK 9 votes (3%)
Poor 0 votes (0%)
iSupplyEnergy (28 votes)
Great 10 votes (36%)
OK 4 votes (14%)
Poor 14 votes (50%)
Leccy (2 votes)
Great 2 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Lumo (5 votes)
Great 1 votes (20%)
OK 1 votes (20%)
Poor 3 votes (60%)
Octopus Energy (339 votes)
Great 300 votes (88%)
OK 28 votes (8%)
Poor 11 votes (3%)
Orbit Energy (2 votes)
Great 1 votes (50%)
OK 1 votes (50%)
Poor 0 votes (0%)
Outfox the Market (176 votes)
Great 33 votes (19%)
OK 29 votes (16%)
Poor 114 votes (65%)
Ovo Energy (406 votes)
Great 302 votes (74%)
OK 59 votes (15%)
Poor 45 votes (11%)
People's Energy (32 votes)
Great 23 votes (72%)
OK 5 votes (16%)
Poor 4 votes (13%)
Peterborough Energy (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
PFP Energy (7 votes)
Great 5 votes (71%)
OK 0 votes (0%)
Poor 2 votes (29%)
Powershop (16 votes)
Great 16 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Pure Planet (246 votes)
Great 234 votes (95%)
OK 8 votes (3%)
Poor 4 votes (2%)
RAM Energy (2 votes)
Great 2 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Qwest Energy (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Robin Hood Energy (16 votes)
Great 7 votes (44%)
OK 3 votes (19%)
Poor 6 votes (38%)
Scottish Hydro (SSE) (8 votes)
Great 1 votes (13%)
OK 4 votes (50%)
Poor 3 votes (38%)
Shell Energy (110 votes)
Great 49 votes (45%)
OK 32 votes (29%)
Poor 29 votes (26%)
Simplicity (8 votes)
Great 1 votes (13%)
OK 0 votes (0%)
Poor 7 votes (88%)
Snowdrop Energy (1 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 1 votes (100%)
So Energy (88 votes)
Great 74 votes (84%)
OK 12 votes (14%)
Poor 2 votes (2%)
Southend Energy (2 votes)
Great 2 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Southern Electric (SSE) (18 votes)
Great 6 votes (33%)
OK 6 votes (33%)
Poor 6 votes (33%)
Spark Energy (18 votes)
Great 0 votes (0%)
OK 4 votes (22%)
Poor 14 votes (78%)
Swalec (SSE) (8 votes)
Great 2 votes (25%)
OK 5 votes (63%)
Poor 1 votes (13%)
Together Energy (93 votes)
Great 2 votes (2%)
OK 5 votes (5%)
Poor 86 votes (92%)
Tonik Energy (182 votes)
Great 162 votes (89%)
OK 12 votes (7%)
Poor 8 votes (4%)
Toto Energy (12 votes)
Great 2 votes (17%)
OK 1 votes (8%)
Poor 9 votes (75%)
Utilita (25 votes)
Great 6 votes (24%)
OK 4 votes (16%)
Poor 15 votes (60%)
Utility Point (63 votes)
Great 46 votes (73%)
OK 11 votes (17%)
Poor 6 votes (10%)
Utility Warehouse (42 votes)
Great 33 votes (79%)
OK 4 votes (10%)
Poor 5 votes (12%)
White Rose Energy (3 votes)
Great 3 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Yorkshire Energy (65 votes)
Great 61 votes (94%)
OK 2 votes (3%)
Poor 2 votes (3%)
Your Energy Sussex (4 votes)
Great 3 votes (75%)
OK 1 votes (25%)
Poor 0 votes (0%)
Zebra Power (3 votes)
Great 2 votes (67%)
OK 1 votes (33%)
Poor 0 votes (0%)
Zog Energy (110 votes)
Great 106 votes (96%)
OK 2 votes (2%)
Poor 2 votes (2%)
I don't know who my energy provider is (3 votes)
  3 votes (100%)

           4,659 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.