
Parcel delivery firms: which are the best and worst?

Now the festive season is over, Santa finally has the chance to rest – yet for parcel delivery firms (which helped), it's business as usual.
Over the past few years, we've heard a variety of horror stories, ranging from no-shows to mis-delivered parcels and even items being left in the bin.
So it's time for our sixth annual poll to sort the good guys from the bad…
Please rate your experience with each of these firms DURING THE LAST YEAR (don't rate if you haven't experienced their services).
Results
Great | ![]() |
1780 votes (48%) |
OK | ![]() |
1428 votes (39%) |
Poor | ![]() |
468 votes (13%) |
Great | ![]() |
195 votes (29%) |
OK | ![]() |
311 votes (46%) |
Poor | ![]() |
176 votes (26%) |
Great | ![]() |
53 votes (13%) |
OK | ![]() |
197 votes (48%) |
Poor | ![]() |
161 votes (39%) |
Great | ![]() |
669 votes (48%) |
OK | ![]() |
525 votes (38%) |
Poor | ![]() |
204 votes (15%) |
Great | ![]() |
1059 votes (38%) |
OK | ![]() |
1294 votes (47%) |
Poor | ![]() |
419 votes (15%) |
Great | ![]() |
3255 votes (65%) |
OK | ![]() |
1102 votes (22%) |
Poor | ![]() |
659 votes (13%) |
Great | ![]() |
1016 votes (56%) |
OK | ![]() |
464 votes (26%) |
Poor | ![]() |
336 votes (19%) |
Great | ![]() |
128 votes (20%) |
OK | ![]() |
271 votes (42%) |
Poor | ![]() |
254 votes (39%) |
Great | ![]() |
482 votes (36%) |
OK | ![]() |
639 votes (47%) |
Poor | ![]() |
228 votes (17%) |
Great | ![]() |
1850 votes (31%) |
OK | ![]() |
1611 votes (27%) |
Poor | ![]() |
2545 votes (42%) |
Great | ![]() |
37 votes (10%) |
OK | ![]() |
148 votes (40%) |
Poor | ![]() |
189 votes (51%) |
Great | ![]() |
1186 votes (41%) |
OK | ![]() |
1238 votes (43%) |
Poor | ![]() |
449 votes (16%) |
Great | ![]() |
3267 votes (54%) |
OK | ![]() |
2219 votes (37%) |
Poor | ![]() |
587 votes (10%) |
Great | ![]() |
175 votes (20%) |
OK | ![]() |
452 votes (52%) |
Poor | ![]() |
235 votes (27%) |
Great | ![]() |
413 votes (25%) |
OK | ![]() |
817 votes (49%) |
Poor | ![]() |
450 votes (27%) |
Great | ![]() |
832 votes (40%) |
OK | ![]() |
836 votes (41%) |
Poor | ![]() |
388 votes (19%) |
Great | ![]() |
748 votes (16%) |
OK | ![]() |
1383 votes (30%) |
Poor | ![]() |
2476 votes (54%) |
Great | ![]() |
209 votes (46%) |
OK | ![]() |
171 votes (38%) |
Poor | ![]() |
72 votes (16%) |
29 votes |
![]() |
146 votes (100%) |
7,698 people have voted.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.