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Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
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We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help. Please rate your broadband provider on customer service (not price) over the past six months.
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14 August 2023
We're a nation of pet lovers, but getting one can be a huge commitment – for you and your wallet. So whether you've a Kitty, Rover or Nemo, we want to know how much ewe spend on your pet(s) purr year, including on food, insurance, vet costs, clothes, toys, dog walking, kennels and owt else.
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7 August 2023
We're well into summer now (although you might not know it with all the rain!) and millions of us are planning an overseas trip.
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31 July 2023
Deciding when to give your child a mobile phone can be a difficult decision. On the one hand, they're a great way to encourage independence, on the other, screen time can be addictive. So this week, we're asking what age you think is appropriate for children to get their first mobile phone.
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24 July 2023
Your credit report can strongly influence whether you get a particular mortgage, credit card deal, mobile phone contract or cheap energy tariff, and sometimes even the rate you're given. Even a small error held on your report can cause havoc, but when did you last check yours? (If you want to find out how to check your report, see our Credit reports guide).
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17 July 2023
Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. Please vote based on CUSTOMER SERVICE for your main CURRENT ACCOUNT over the last SIX MONTHS. Ignore rates or any other products, and service if it's more than six months old.
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10 July 2023
We want to find out how each provider rates for service (how it treats you) and coverage (how strong the signal is when you need it). In truth, there are only four main networks providing signals – the rest use these, but under their own brands (see our Mobile networks guide for who piggybacks on who). Please rate the firm that provides your mobile phone bill (if you've switched networks recently, please rate the provider you were with the longest over the last year).
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3 July 2023
We've seen an increasing number of app-only current accounts and savings accounts appearing regularly in our best buys. Attitudes to app-only banking range from delight at the convenience to uncertainty about the lack of online or in-branch services. So we thought we'd ask your opinion, would you open an app-only bank or savings account? And if not, why not?
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26 June 2023
Currently, under the Energy Price Cap everyone pays almost £300 a year just for the facility of having electricity and gas – even before any is used – due to the daily standing charge.
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19 June 2023
There's plenty of choice when it comes to mobile phone packages – whether a contract, Sim-only or pay-as-you-go deal – and there can be huge differences in cost. This week, we want to know what type of mobile phone package you have, and how much you pay each month.
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12 June 2023
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