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Founder & Chair, Martin Lewis · Editor-in-Chief, Marcus Herbert
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Just got a cheque for £970 from BA for delays in 2009 thanks to you telling me about new legislation. More than I actually paid. Flight Delays
I took your advice and have claimed PPI from all the companies we had loans with. The result has been overwhelming, approximately £19,000 back... thank you.
FOUNDER & CHAIR, MARTIN LEWIS
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Ever returned poor or faulty goods for the shop to simply dismiss your complaint? Now imagine walking down the…
We've recently seen a wave of delays due to bad weather and IT glitches and there's…
It's enough to make you growl. You've been told you need to be in for a delivery…
Your secret financial super-hero: Section 75 laws mean your credit card must protect purchases over £100 for free, so if there's a problem you could get your money back.
There's valuable hidden protection on Visa, Mastercard and Amex credit cards and most debit and charge cards. It's called 'chargeback' and means if you don't receive the goods you bought, you may be able to get your money back.
If you get an unfair ticket in a private car park, don't automatically pay it. These supposed 'fines' handed out are merely invoices, often unenforceable, and so we've three routes to fight unfair tickets.
Paying by monthly direct debit cuts bills by up to £90 each year. Sounds good, and it is! Yet direct debits are based on an estimate of your usage. If that's wrong, you can end up overpaying month after month.
The small claims court is the low-hassle way to take legal action for up to £10,000 against a firm or individual. But be confident you've got a case before you start as new fees mean you'll now pay twice as much if you lose. This guide tells you how to make a claim, whether it's the best course of action, and how to max your chance of winning.
Retailers and other firms continue to get into financial difficulties amid ongoing economic uncertainty. We explain your rights when a company goes into administration, and how to get your money back.
We've been contacted by scores of current and former NHS workers who are trying to reclaim income tax and national insurance (NI) they paid while training at some point since 1999.
If you're a regular commuter, you'll know travelling on the London Underground is often fraught with delays and cancellations. If that happens, you may be entitled to a refund - here's how to claim one. If you couldn't touch out, see our TfL Overcharge Refunds guide for how to get your money back, and to claim back credit from an old card, see our Oyster card refunds guide.
In 2017 Transport for London charged passengers a total of £67 million after they failed to tap their card and paid the maximum fare - on average, there were more than 36,000 such 'incomplete journeys' every day last year.
4 July 2018
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19 April 2018
