Shops & Companies
Visa, Mastercard & Amex Chargeback
Little-known card purchase protection that can get £1,000s back
There's valuable hidden protection on Visa, Mastercard and Amex credit cards and most debit and charge cards. It's called 'chargeback' and means if you don't receive the goods you bought, you may be able to get your money back.
Hotpoint tumble dryer help
3 extra tricks to get a refund or replacement
Millions of Hotpoint and Indesit tumble dryers sold between April 2004 and September 2015 are a potential fire risk, parent company Whirlpool has warned. And now owners have been told NOT to use at-risk machines until they've been repaired, in a U-turn on the firm's previous advice.
Tube Delays: How to get a refund
There are almost 1.4 billion journeys on the tube each year. Yet if you're a regular commuter, you'll know travelling on the London Underground is often fraught with delays and cancellations. If that happens, you may be entitled to a refund. Here's how to claim one – plus a free tool that can now claim on your behalf.