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Amazon Resale (formerly Amazon Warehouse)
Get returned items or mildly damaged products for knockdown prices
Updated 23 September 2024
Ever wonder where purchased goods go when returned? It may be news to you that Amazon has its own little Aladdin's cave – Amazon Resale* (previously known as Amazon Warehouse until September 2024). It's full of preowned, used or open box products, all for a discounted price. MoneySavers rave about it, but can one customer's return really be someone else's treasure?
It can be tricky to spot the best deals and order by the biggest discount, so we've built an Amazon Resale Discount Finder tool to do just that. Do note, the tool won't show promotions.
For non-Resale offers, see our Amazon deals & discount codes round-up.
What is Amazon Resale?
Amazon Resale* is a branch of Amazon that sells customer returned and mildly damaged goods. It offers items that are in a good condition but don't meet Amazon's standard as 'new', so are sold at a discounted price.
There may be the odd blemish on the box, cosmetic wear-and-tear or missing minor accessories like a manual, but items are almost as good as new, with defects most people wouldn't really care about – though you will get an idea of the defect before buying.
These products also have the benefits of Amazon's fulfilment:
- Stored, packed and dispatched by Amazon
- Eligible for free delivery
- 24/7 Amazon post-order customer service
- Amazon handles customer returns
Not only do you receive Amazon's customer service, but the product will be under Amazon's returns policy*, which means if you're unhappy with your purchase, you'll be able to return it for a full refund within 30 days.
Normally with online purchases, you've 14 calendar days to say you'll return and a further 14 days after to send the goods back, so this is just a bit longer and more flexible, rather than a huge perk. For more info on your statutory rights, see our Consumer rights when buying goods online guide.
What condition are Amazon Resale items in?
The condition of the product is important, as it's what determines the price. Amazon says it 'thoroughly tests the functionality and physical condition of each item', which gives the product a specific grade.
Unfortunately you won't see an image of it (unless it states that you can request one), as turnover of items can be rather quick but there will be a short description, detailing the imperfections.
Amazon Resale item conditions
| Condition | Description |
| Used – Like New | A 'like new' item is in mint condition – there may be minor defects on the packaging from either being returned or damaged in the warehouse. |
| Used – Very Good | A 'very good' item may have minor cosmetic imperfection and may have seen some limited use. The item can come in original packaging as damaged or be repackaged. It may have some missing accessories. |
| Used – Good | A 'good' item may show slight signs of moderate use and might have cosmetic damage or blemishes and/or missing accessories. It's possible the packaging has been replaced so that the product is protected. |
| Used – Acceptable | 'Acceptable' items will show clear usage or cosmetic damage such as scratches or dents, but the item will still serve its main function. Again, it's possible the packaging has been replaced so that the product is protected and may be missing accessories. |
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What Amazon Resale bargains can I get?
The Warehouse comes under a section on Amazon known as Amazon Resale deals*, where you can browse through over 25 departments, including 'Computer & Accessories', 'Home & Kitchen', 'PC & Video Games', 'Electronics & Photo' and plenty more.
We've seen Amazon Resale have 20,000 to 100,000+ items in stock, with more being added all the time – though it's a bit of a lottery since it's all based on what has been returned or damaged in the warehouse. Amazon encourages you to check back often and order quickly as stock can vary, and I've noticed the good deals get snapped up pretty quick.
| ⚠️ Items come and go, so what you find one day could be gone the next. |
Between our users and MSE staff, we've found many great examples of what you can get at Amazon Resale. However, these examples come and go, and so we can't be sure that you'll get them. Instead, this is just a snapshot of what we've seen ourselves, to give you an idea of what you could find.
One MoneySaver got in touch with us who saved over £230...
It has been a difficult year for my business, but my graphic design equipment desperately needed updating. After a lot of research I was going to order a new BenQ screen for my computer, investing £569.80. Then your email came in and I found the exact same model on Amazon Resale for £477.01. With the 30% off deal, it came to £330.76! I'm over the moon – thanks so much!
We also asked our MSE Twitter followers if they knew about Amazon Resale, and here's what our users had to say on what they've found in the past:
Matthew was buzzing to save £30 and his coffee machine is still full of beans today ☕
Lap-top of the pops for @pab962 (£500 saving, wow!) 💻
So what other items are worth considering? Popular items we've heard and found to be worth having a nose at are:
- Memory cards
- Books
- Kitchen utensils
- Tools
- Electric toothbrushes
- Headphones
- Video games
- Smart watches
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How do I find Amazon Resale deals?
There are various ways you can find Amazon Resale deals – aimlessly browsing can get you stuck in a shopping black hole, and you can easily forget what you were originally looking for. Here are the different ways you can look for a bargain.
1. If you know the type of item you want, for example, a toaster, your best bet is to use the search toolbar at the top of the website.
Click the drop down menu on the left and select 'Amazon Resale'. You can then use the search bar to type in whatever product you're looking for and the results will appear with the filtered resale items.
2. If you're looking at a specific item, another place to discover the resale price, if one's available, is on the product page.
If you're searching for something on Amazon's main site, once you click the item and open the product's page, you can then check to see if it's available for cheaper through Amazon Resale. Not all items will be available as a resale, it's trial and error – so you may be out of luck.
When you're on the product page, just under the price is a 'New & Used' section (it will only appear if the item has used stock or other sellers are selling as 'new' are available). Click on the link, where you can find the Resale price under the seller 'Amazon Resale'.
Where you can find Resale deals for that specific product
⚠️ Remember the seller needs to be 'Amazon Resale' in order for your product to be under Amazon's fulfilment and returns policy, as this is also where third-party sellers sell stock too.
Amazon Resale isn't always top of the seller list, as Amazon normally displays in price order. This means that third-party sellers can appear higher if they're slightly cheaper, so you may need to scroll down a bit to find 'em.
3. If you're using the Amazon app, you can access Amazon Resale under 'Shop by Department'.
To find Amazon Resale, tap the menu button (three lines) and under 'Shop by Department', press 'See all' and select 'Amazon Resale Deals'. You can then either search for something specific in the search bar, or click on one of the categories to browse.
Spotted out of date info/broken links? Email: brokenlink@moneysavingexpert.com
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