Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Barclays is overhauling its monthly Blue Rewards membership scheme in April, which means huge numbers of current account holders who earn £36 a year will instead earn absolutely nothing, while rewards for others will be cut too.

22 March 2022

MCE Insurance Company, which was one of the UK's biggest motorbike insurers, is to cancel all of its 105,000 remaining policies after falling into administration last year. The moves comes despite the insurer initially promising to honour existing cover.

18 March 2022

Two major house builders have been ordered to remove 'unfair' leasehold clauses that allow them to double ground rents every 10 or 15 years. It comes after the competition watchdog found these terms can make it 'impossible' for people to sell or get a mortgage.

18 March 2022

Homeowners with Taylor Wimpey leases still managed by the firm will have costly clauses that see their ground rent double every 10 years removed following action from the competition watchdog. Affected leaseholders’ ground rents will now remain at the amount charged when they first bought their home. Doubling ground rent clauses will also be left out of any future Taylor Wimpey leases.

18 March 2022

E.on Next has issued refunds and goodwill payments after an error saw some customers on standard tariffs overcharged. The energy firm says the issue is now resolved and customers won't need to do anything to get their money back – but check your bill if you think you might have been affected.

16 March 2022

TSB customers have complained that they've been left struggling to pay for food and bills after payments have been wrongly taken twice today (15 March). The bank said it is working to fix the issue, adding that it will refund any duplicate payments taken.

16 March 2022

A technical hitch at energy suppliers E.on Next and Sainsbury's Energy - which are both operated by E.on - means potentially thousands of customers will have their direct debit payments taken two weeks later than usual, and so users should put aside enough cash in their accounts to cover the bill when it is due.

9 March 2022

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Millions of BT, EE, Plusnet, Shell, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring on the back of a sharp increase in the cost of living. For many, this year's hikes are more than double last year's. We've full info and a handy table below on what's happening and who's affected.

9 March 2022

Co-op shoppers buying online should be aware of a technical glitch that means the wrong price is being displayed on certain items. The error means that final price you would expect to pay could either be higher or lower than you budgeted for, so be careful to check the total cost when you've finished shopping.

9 March 2022

If you have old Christmas stamps you CAN continue to use them after 31 January 2023 following a Royal Mail U-turn. The postal service had initially announced, as part of a wider shake-up, that Christmas stamps would be replaced by new barcoded versions from 31 January 2023. This would have rendered old festive stamps useless unless swapped.

4 March 2022

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Teletext Holidays and Alpharooms broke consumer law by failing to fully refund customers within the legally-required 14 days for holidays cancelled during the Covid-19 pandemic, the High Court has ruled.

28 February 2022

Online retailer Studio, which has just over two million UK customers, is to appoint administrators "as soon as reasonably practicable" after failing to secure a £25 million loan needed to stay afloat. Below we've included what this means for orders, returns and repayments.

25 February 2022

Tesco is increasing the cost of its meal deal from £3 to £3.50 – the first price rise in 10 years, although Clubcard members will still be able to get the offer for £3. Here's what's happening and how you can sign up for a loyalty card to beat the hike.

24 February 2022

The Government has announced sweeping changes to the student loan system in England that will drastically increase the cost of education for those attending university, including lowering the repayment threshold to £25,000 a year and increasing the length of time over which graduates repay their loans by 10 years.

24 February 2022

Packaged bank accounts were among the most complained about financial product between October and December last year, according to the Financial Ombudsman Service (FOS) - but only 4% of complaints were actually upheld.

23 February 2022

Hundreds of thousands of NS&I savers and Premium Bond-holders have waited up to six months to receive interest payments and prize wins, MoneySavingExpert.com can reveal. It comes after a glitch following a system update.

21 February 2022