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A dial electricity meter, showing usage in kilowatt hours (kWh).

Meter reading week: 9 need-to-knows

Andrew Capstick
Andrew Capstick
Energy & Utilities Editor
Edited by Gary Caffell
Updated 1 April 2026

On 1 April energy prices will fall for most households - even if you're on a fix. To avoid being charged more than you should, it's a good idea to give a meter reading to your supplier as soon as possible to avoid a dispute over what you used before and after prices changed. You can still do it for a few days after, and some firms even let you feed in backdated readings after 1 April. We've a full supplier-by-supplier breakdown below.

  1. Why it's worth considering giving a meter reading

    If, like about 65% of households, you're on a standard variable tariff, your annual price fell by 6.7% on average on 1 April. The fall is driven certain policy costs being removed from our energy bills, as announced in the November 2025 Budget.

    To make sure there are no discrepancies in the amount you're charged on the new lower rate, it's a good idea to give a meter reading to your supplier on or around 1 April. This stops your supplier from estimating your usage, and potentially assuming you've used more at the new higher rate than you actually have.

    There will be winners and losers here – as some will gain and others lose against what their supplier would have estimated – but if you do a meter reading, you know it's fair.

    And this time, it's not just those on Price-Capped tariffs that should take a meter reading - if you're on a fix, you should do it too as your prices are changing due to the Government removing certain policy costs from energy bills from 1 April.

  2. If you have working smart meters, you don't need to do anything

    If you have smart meters that are working properly in smart mode, so they're regularly sending meter readings to your provider, there's no need to do anything, as they do it automatically.

    You may want to double-check your meters are sending reads, though. You can usually see this in your account or on your bill. You can also take a photo of your meters on the day, so you have the readings for safety.

  3. If you don't have smart meters, it's a good idea to give meter readings, but it doesn't have to be on 1 April

    Giving a meter reading means your supplier will know exactly how much you used when prices change, so you're fairly charged.

    Yet if all of us rush to do this on the same day, it can lead to suppliers' websites crashing and phone lines becoming jammed, which can affect vulnerable people (as we saw in March 2022).

    To avoid that, you can give a reading a few days before or after and any discrepancy should be minor. Or, some firms let you backdate your reading, so if you take the actual meter reading on the day, note it down, but then submit it at a later date.

    When to give a meter reading for 1 April Price Cap change

    Supplier

    How can I give a meter reading?

     Will it backdate meter readings after 1 April?

    British Gas

    In your online account, via its app, a web form or over the phone on 0330 054 5340 (24 hours a day).

    Yes, until 14 April

    EDF Energy 

    In your online account, via its app, via an online form, or by email, WhatsApp, text or over the phone.

    Yes, until 9 April

    E.on Next 

    In your online account, via its app, by email or over the phone.

    Yes, until 6 April

    Octopus Energy 

    In your online account, via its web form, its app or by email.

    Yes, until 8 April

    Ovo Energy 

    In your online account, via its app or over the phone.

    Yes, until 11 April

    Scottish Power

    In your online account, via its app or over the phone (0800 027 8000), 24 hours a day.

    Yes, until 5 April

    So Energy 

    In your online account, by email or over the phone, 24 hours a day.

    Yes, if you have proof of the date you took the reading

    Utility Warehouse

    In your online account, via its app or over the phone.

    The supplier is encouraging customers to give meter readings in the five days leading up to 1 April

    Updated 30 March 2026.

  4. How to give a meter reading

    The easiest way is to take a picture of your meters, so you have the readings to hand. Then you can log in to your online account and enter the readings.

    Most also let you send readings via text message, or through mobile apps such as WhatsApp. You can also call them up – most have automated telephone lines where you can give the readings, to save you joining a queue or clogging up the lines for those who need help.

  5. Some ask: 'Can I give a lower meter reading now, so I'm charged for less use at the new lower rate?' That'd be fraud

    We get asked this one a lot – can you submit a lower meter reading ahead of a price drop, so less of your usage is charged at the current higher rate?

    The short answer is no, you shouldn't do this – it's fraud.

  6. On a (non-smart) traditional electricity prepayment meter? Top up on or soon after 1 April to start paying the new lower rates

    With most prepayment meters – both smart meters and all gas meters – you pay the rate on the day you use energy. Yet with many non-smart, prepay electricity meters, you pay the rate on the day you top up.

    If you can, top up the minimum you can on 1 April to trigger the new lower rates.

  7. Check your Direct Debit is right under April's Price Cap rates

    If you're on a price-capped standard tariff – and about 65% in England, Scotland and Wales are – then you should check if your Direct Debit amount is along the right lines based on the new April rates.

    If you're heavily in credit, then before asking your supplier to lower the Direct Debit, try to get back a chunk of the amount you've overpaid. Though remember, you should have a decent amount of credit on your account at this time of year.

  8. See your Price Cap unit rates and standing charges from 1 April

    The Price Cap sets a limit on the rates and standing charges you pay. For a full region-by-region breakdown of the rates you'll pay from 1 April, see our Energy Price Cap rates guide.

    The table below shows the average unit rates per kilowatt hour (kWh) and standing charges per day (these vary by region) under the new Price Cap from 1 April to 30 June 2026.

    What are the average standing charges and unit rates for gas and electricity from 1 April to 30 June 2026?

    Gas

    Electricity

    Direct Debit

    Unit rate: 5.74p per kWh

    Standing charge: 29.09p per day

    Unit rate: 24.67p per kWh

    Standing charge: 57.21p per day

    Prepayment

    Unit rate: 5.53p per kWh

    Standing charge: 29.09p per day

    Unit rate: 23.93p per kWh

    Standing charge: 57.21 per day

    On receipt of a bill

    Unit rate: 6.04p per kWh

    Standing charge: 36.71p per day

    Unit rate: 26.05p per kWh

    Standing charge: 65.73p per day

  9. There are very few energy deals worth switching to right now

    Energy wholesale rates are spiking due to conflict in the Middle East, meaning many firms have pulled fixed deals, or made them more expensive. Whether you should fix now depends on how risk averse you are and what you think will happen.

    Price Cap rates are locked in until July, and if the turmoil ends before then, we'd expect cheaper fixes to return - if so, sticking on the Cap could be the best outcome. But if you think the current situation will last a long time, fixing might be the better option, but you may pay a premium.

    You can use our Cheap Energy Club to ensure you're on the cheapest deal possible, based on where you live and how much energy you use.

    You can undercut the Price Cap with EDF Energy's Simply Tracker tariff which also tracks the Price Cap, with a fixed discount on standing charges – good for lower energy users – meaning everyone who joins this tariff on dual-fuel will save £50 (£25 for single-fuel) over the next 12 months.

    Existing Octopus customers could consider its Octopus Tracker tariff (if you're not already with Octopus, you can try switching to its standard variable tariff, then switch to this). Its rates change daily based on wholesale costs, meaning it's been cheaper than the Price Cap in recent months.

    Alternatively, Octopus' electricity-only Agile tariff has rates that change half-hourly, based on wholesale prices – good for those who can shift their electricity use out of peak hours.

    If you're still on the Price Cap, our Cheap Energy Club comparison will give you a bespoke prediction of what it'll cost you over the next year, so you can compare that with fixing.

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