Coronavirus Travel Rights
23 April 2021
On average, life can cost a whopping £583 more each month if you're disabled, according to disability charity Scope. So we've rounded up as many tips for disabled MoneySavers as we can – from knowing your consumer rights and what adjustments firms should make for you, to how to get a key to accessible toilets or a 'free' cinema ticket for a friend/carer.
Even if you don't consider yourself to be disabled, the Equality Act 2010 may protect you from discrimination if your physical or mental health condition fits its definition of disability.
According to the Equality Act, you've a disability if you have a physical or mental impairment that has a substantial, adverse and long-term effect on your ability to carry out normal day-to-day activities.
Not everyone realises the term disability can include mental health conditions, as well as physical conditions. If you're unsure, mental health charity Mind has some useful info to help work out whether you are officially classed as disabled under the Equality Act.
There are a number of specific benefits to help those who are disabled, ill or elderly. Some can be claimed on top of other benefits, eg, those for parents, jobseekers or those with a low income. They include:
Our benefits calculator can give you an idea of how much you're entitled to, so even if you're already receiving some benefits, it's well worth checking you're getting as much support as you can.
In addition to your basic consumer rights, if you're disabled, you also have rights protecting you against discrimination when you buy goods and services or use certain facilities. These are set out in a law called the Equality Act 2010.
This means providers must make 'reasonable adjustments' to allow you to use their services. For example, most companies now offer written information in alternative formats, such as large print, braille, different coloured paper or audio CD.
If companies don't make adjustments for you, they must be able to show that their failure to do so is reasonable. See Citizens Advice for more help and info. If you feel you've been discriminated against, Scope recommends contacting the Equality Advisory and Support Service.
If you need to adapt your home due to your disability, it's worth applying to your local council to see what equipment and support it can offer you. What's on offer varies by council, but it can be a real help.
In England, Wales or Northern Ireland, this usually comes in the form of a disabled facilities grant, worth up to £36,000.
Before you're offered a grant, an occupational therapist will likely meet with you to discuss your needs. They will recommend any adaptations, such as:
If you're disabled or have a long-term illness, the Government says you shouldn't be charged VAT on items which have been designed or adapted for your personal use – for example, wheelchairs or equipment to help you get around your house. This also covers installation, repairs/maintenance and spare parts or accessories.
As this covers products specifically made for disabled people, your supplier simply won't charge VAT if you (and the goods) are eligible.
You'll need to confirm to the supplier or retailer that you're eligible for VAT relief, which may mean filling out a form or simply ticking a box at the online checkout. The method may vary by supplier – Blue Badge Co, for example, says it simply needs the name and address of the person the item is for, and not a doctor's letter or proof of disability.
For VAT purposes, you're disabled (or have a long-term illness) if:
The Government says you don't qualify if you're elderly but able-bodied, or if you're temporarily disabled.
Officially, the Government says VAT needs to be removed at the time of purchase – you can't reclaim VAT on items you've already bought.
However we have heard of occasional exceptions, such as the following from MoneySaver Dave, so it could still be worth asking if you've already bought something:
I have hearing loss and bought a vibrating alarm clock from Amazon. I then sent a simple completed disabled declaration form (from the HMRC website) to Amazon's customer services and they refunded the VAT to my account.
If you're disabled, there are a couple of different ways you may qualify for a reduction in council tax.
You may be able to get money off your council tax bill if you qualify for the 'disabled band reduction scheme'. It's designed to stop disabled people paying higher council tax simply because they've had to live in a larger house than they would've done otherwise.
To qualify, your home must have at least one of these:
Check your local council's website to see if you qualify to be moved into a lower council tax band.
It works slightly differently in Northern Ireland, but you may be able to get a 25% discount on your council tax bill.
Tens of thousands of people classed as 'severely mentally impaired' (SMI) are entitled to a council tax discount and could be missing out on about £400 a year.
If you're diagnosed as SMI, you can be 'disregarded for council tax purposes' in England, Scotland and Wales (it works differently in Northern Ireland). This means if you live alone you're exempt from paying council tax, and if you live with just one other adult, you're 'disregarded' so they get a 25% discount.
By law, to qualify someone must be medically certified as having a severe mental impairment (ie, one that severely and permanently affects their intellectual and social functioning). While this is a medical diagnosis in itself, the underlying cause could be a condition such as dementia (including Alzheimer's), severe learning difficulties or something else.
It's important to note that having an underlying condition does not automatically mean a person qualifies for the SMI discount.
We've been raising awareness of this since 2016. Our How to claim the 'severely mentally impaired' council tax discount guide shows how to check if you're due the discount, how to claim it, and in some cases, how to backdate it too.
We often tell MoneySavers to pick up the phone and haggle a better deal with their service provider – and many companies require you to call if you want to cancel a contract. But for some disabled people, it isn't always easy to make a phone call.
While all companies must make 'reasonable adjustments' to allow you to contact them, what this means in practice varies. For example, some providers offer a sign language option via webcam when you contact customer services, others offer a live chat function.
To contact your provider (whether to simply make changes to your account, or haggle a better deal), it's worth checking what it does – we've listed a few of the big telecoms firms below and the extra help they offer disabled people to give you an idea of what's available:
BT offers a sign language option (via webcam) if you need to contact its customer service.
It also offers a free priority fault repair scheme, aimed at people with chronic long-term illnesses or disabilities who rely on their phone and may need it urgently. Essentially, you'll be treated as a priority if you have issues with your phone line. To apply, you'll need to meet its criteria and have your application counter-signed by a doctor.
Its protected services scheme lets you nominate someone to look after your account and bills, eg, if you have to go into hospital.
You can request written information in alternative formats, such as large print, braille, different coloured paper or audio CD. For more info on the support offered to disabled people, see BT's Including You pages.
Plusnet offers free priority fault repair for some customers who register with it as disabled and/or vulnerable. Firstly, you'll need to let it know about any disabilities or vulnerabilities you have by calling 0800 432 0200 or via the 'Additional support form' in its member centre. It will then assess whether it's able to provide the service to you, as it says it can only provide it to 'those who need it most'.
You can also nominate an authorised user to manage your account, eg, if you have to go into hospital and need someone to help manage your bills.
See Plusnet's support for customers with disabilities pages for more info.
Sky has a dedicated accessibility customer service team, with options to contact it via live chat, telephone, email, British Sign Language (via webcam) and textphone. You can also request written information in alternative formats, such as large print, braille, different coloured paper or audio CD.
If you have a condition such as dementia or Alzheimer's, or have a long stay in hospital, you can nominate someone to manage your account.
See Sky Accessibility for more info on the support it offers disabled customers.
TalkTalk offers a free priority fault repair service for customers who rely on it for health and mobility reasons. If you're eligible, you'll get priority when you report a fault. To apply, simply contact TalkTalk. The service is available if your household includes someone at risk, or you have accessibility requirements including:
You can also appoint a nominated user to manage your account and make payments on your behalf. For more info on the assistance offered to disabled people, see TalkTalk Accessibility.
Virgin has a number of ways you can contact its customer service team, including via text, telephone, sign language and a text relay service.
It also offers a priority fault repair service for phone lines to customers who have an impairment and urgently need a repair. You'll need to contact customer services to register for the service.
You can nominate a friend or family member to manage your account, which means they can pay your bill and speak to Virgin about any issues. For more info on the assistance offered to disabled people, see Virgin's accessibility and extra support pages.
There's a scheme in England and Wales called WaterSure, which is designed to help people struggling with their water bills. You may qualify if you're on certain benefits and need to use a lot of water for medical reasons. You also need to be on a water meter (or be waiting to have one installed).
The scheme caps your water bill, so you won't pay more than the average metered bill in your area – if you use less than the average, you'll simply pay for what you use.
Eligibility for the scheme depends on your supplier – you won't always qualify just because you receive disability-related benefits such as DLA (disability living allowance) or PIP (personal independence payments).
Water regulator Ofwat says you MAY be eligible if you (or a member of your household):
You may also be able to get help for other conditions. For example, United Utilities says other medical conditions can be accepted if the condition uses significant amounts of water and is supported by a signed certificate issued by a doctor or registered practitioner.
You'll need to apply for the scheme via your water supplier. If you're not sure who that is, check via the Water UK website by entering your postcode.
Ofwat says disabled customers can also ask their water provider for special assistance, for example, being put on its priority service register and being given extra warning of interruptions to supply.
There are no equivalent schemes in Scotland and Northern Ireland, as water is billed slightly differently. It may still be worth speaking to your local council or water supplier to see what help is available.
The Warm Home Discount scheme requires big suppliers, by law, to help vulnerable customers in England, Scotland and Wales to pay for energy. Those who are eligible are able to get a £140 rebate on energy bills between September and March.
If you're disabled and on certain benefits, you may be eligible for the scheme. There are two groups of people who qualify, with a different application process for each.
To check, you can call the Warm Home Discount helpline on 0800 731 0214 before 26 February 2021. See our Housing and Energy Grants guide for more information on the eligibility criteria.
The money isn't paid to you, it's a one-off discount on your electricity bill before 31 March. If you're on prepay, your supplier can tell you how to claim it – usually it's a voucher worth £140 for your meter.
You can compare tariffs from suppliers offering the discount via our Cheap Energy Club – simply select the warm home discount filter, under 'tariff features'.
However, not all suppliers offering the warm home discount offer it to the broader group. These are the ones which do:
Avro Energy, British Gas (inc Scottish Gas), Bulb, Co-operative Energy (inc GB Energy), E, EDF, E.on, Flow Energy, Green Network Energy, Green Star Energy, Npower (inc Powershop), Octopus Energy, Ovo Energy (inc Boost, Lumo and Spark Energy), Sainsbury's Energy, Scottish Power (inc Manweb), Shell Energy (formerly First Utility), SSE (inc Atlantic, Scottish Hydro, Southern Electric, SWALEC), Utilita, Utility Warehouse.
Prescriptions are free for everyone if you live in Scotland, Wales or Northern Ireland, but if you live in England you usually pay £9.15 for each item.
However, free prescriptions are available to people with certain medical conditions and disabilities. You'll qualify if you have a valid medical exemption certificate (known as a 'MedEx') – which is given for a range of illnesses, such as epilepsy or cancer, or severe disability.
The NHS says you can apply for a medical exemption certificate if you have one of the following medical conditions:
There are a variety of reasons you may be able to register for priority service with your power network (not your energy supplier, but the organisation responsible for owning and maintaining electricity cables). These include if you rely on specialist equipment for home medical care or have special communication needs, eg, if you're blind, partially sighted, deaf or hard of hearing.
Each energy supplier and network operator runs its own register – the UK electricity network is split into regions, but Ofgem has a handy map to help you find yours.
Ofgem says by joining a priority services register, you should get advance notice of power cuts and priority support in an emergency if you:
Even if you don't fall into one of the categories above, it may still be worth asking – eg, Scottish & Southern Electricity Networks (SSEN) says you're welcome to contact it if you have other needs and feel you would need extra help in the event of a power cut.
If you live in Northern Ireland, you'll need to join the Northern Ireland Electricity Networks medical customer care information register.
If you're studying and need help with costs you have to pay in relation to your course as the result of a disability, long-term health condition, mental health condition or specific learning difficulty, then disabled students' allowances (DSAs) can help you. There are three different allowances:
How you apply depends on whether you're studying full or part-time:
You'll get the allowances on top of your other student finance, and you don't need to pay them back. The amounts you can get differ between regions – here's what you may be eligible for in England, Scotland, Wales and Northern Ireland.
The blue badge scheme allows you to use car parking spaces which are reserved for disabled people and are usually closer to your destination.
Many with disabilities can apply for a new badge or renew one on the Government website. It costs up to £10 in England and Northern Ireland, and £20 in Scotland. It's free in Wales. Your application will be sent to your council and it makes the decision on your eligibility.
What's more, if you have a 'hidden' disability, such as dementia or an anxiety disorder, you can now access blue badge parking permits. This is thanks to a recent roll out of new guidance to councils in England (similar rules in Scotland and Wales already existed, but the rules are slightly different in Northern Ireland).
You automatically qualify for a blue badge if you:
If you don't meet this criteria you may still be able to get a badge, but you'll have to fill in an extra part of the application to show why you need one. Under the new guidance, eligibility for permits will be extended to those with hidden disabilities, including:
Full details on the rules can be found on the Government website.
If you have a blue badge, you can park in places other drivers can't. It's linked to you rather than a vehicle, so you can use it with any car. This includes taxis that you're travelling in as a passenger.
When you get your blue badge you should be given a leaflet from your council, as the rules do differ from council to council. Here are some examples of where a blue badge usually lets you park for free (but always check local rules):
Simply check your local council's website for details of how to apply. For example, Manchester City Council says you can apply for a pass to travel on reduced fares or for free across Greater Manchester, and in some cases, nationally.
If you live in London, you can apply for a disabled person's Freedom Pass, which gets you free travel across the capital (including tube, bus and TfL Rail), as well as on local bus services across the UK.
It costs £20 for one year, or £54 for three years (equivalent to £18/year), and gets you one-third off most train travel. That means if you spend over £60 on eligible rail fares in a year, it's worth getting one as the savings beat the cost of the card.
Even better, if you travel with another adult, they'll also get one-third off their ticket. The accompanying adult does not have to have a disability, but does need to travel with you for the duration of the journey to qualify.
Unlike most other railcards, there are no time restrictions for when the Disabled Person's Railcard can be used, although it won't work on season tickets.
You'll need to provide evidence of your eligibility when applying – see the Disabled Person's Railcard* site for a list of accepted proof. The railcard can't be bought at station ticket offices, but you can pick up an application form which you'll need to complete and post, or you can apply for the card online.
If your child (aged 5-15) has one of the eligible disabilities, they can apply for a Disabled Person's Railcard (or you can apply on their behalf). They won't get discounted child fares, but the card will allow one adult travelling with them to get one-third off.
If you have a Tesco Clubcard with enough points, you could use your Clubcard vouchers to get a one year Disabled Person's Railcard for £7 in vouchers. See Disabled Person's Railcard for £7 in Tesco points.
If you have a blue badge for disabled parking or receive certain benefits, you may be exempt from paying tolls on roads such as the M6. Criteria for exemption varies, and for some roads you may need to apply in advance – with others you can simply present your blue badge at the toll booth.
Here are some examples of how you can get an exemption:
If you're unable to stand for long periods, travelling on public transport can be tricky, particularly during rush hour. Not everyone feels comfortable asking other passengers to give up their seat, so some train and bus companies offer free badges to disabled passengers, which say 'please offer me a seat'. This can be particularly useful if you have a disability which isn't visible.
The transport providers below all offer free 'priority seat' badges or cards – let us know if you've spotted any others. Scope also has a helpful page of tips on how to ask for a seat when you need it.
If you have a disability, reduced mobility or difficulty with communication or social interaction, you have a legal right to special assistance when you travel. This applies on any flights out of the UK or anywhere in the EU, or if you're flying to an airport in the EU (or UK) on an EU airline.
If you think you need special assistance, you can declare your disability to the airline.
Crucially, you need to contact your airline in advance to tell it about your requirements. This should be done as early as possible, and no later than 48 hours before you travel.
The aviation regulator the Civil Aviation Authority says help is available from the moment you arrive at an airport and can cover:
Forumite houseofloxley says:
Do request special assistance from your airline when flying. My partner is disabled and walks with crutches – when we arrive at the airport, she has a separate seating area in which to wait. She is collected by wheelchair and taken speedily through security – no queuing. I trot along behind!
She is often loaded first onto the plane. She has a free suitcase allowance for medicines etc. She and I have free seat allocations. At the destination airport, she is met and taken to the bus stop, taxi rank etc. All this, free of charge.
Many airlines charge passengers an extra fee for selecting their preferred seat, but if you have a disability, you may be able to select (or be allocated) a seat that's suited to your needs for free. While there aren't specific rules on seating reservations, airlines do have a duty to make reasonable adjustments for you, so they should help if you have special requirements.
Importantly, most of the airlines below also say you'll be able to have a companion sit next to you – and, again, this is free of charge. See the CAA website for more info.
If you're disabled and receiving certain benefits, you may be exempt from paying vehicle tax, or be able to get a 50% discount. However, bizarrely you WILL still need to tax your vehicle even if you don't need to pay anything.
You can apply for an exemption if you get the:
The vehicle must be registered in the disabled person's name or their nominated driver's name.
It must only be used for the disabled person's personal needs. It cannot be used by the nominated driver for their own personal use.
You can get a 50% discount on vehicle tax if you get the PIP standard-rate mobility component, but not if you get the DLA lower-rate mobility component.
You must include the following with your application:
An issue many disabled people face is having to 'prove' they need special assistance or reasonable adjustments made, eg, at music venues or when dealing with service providers. One solution to this is to get an Access Card, which costs £15 for three years.
To apply, you'll need to fill out a form and provide evidence of your disability, eg, a letter from your doctor. You'll then be sent your Access Card, which will display symbols relevant to your needs – these include wheelchair access, urgent toilet needs or difficulty with standing and queuing (see the full list). The idea is that staff will quickly and discreetly understand what assistance you require.
While it's not necessary to have an Access Card in order to get assistance, even in venues which specifically work with the scheme, many say it can make the process a lot easier if you can simply flash a card.
MSE Kirsty says her life was transformed when she got her card:
I'm deaf, and one of the biggest barriers I face is around proof, eg, when trying to buy access tickets at venues. I don't claim benefits, I don't have a 'deaf' certificate, but now I just show my card to the access team and there are no arguments or difficulties. I get the access tickets and rate, and a carer ticket.
If you live in Wales, and need support or assistance to attend a performance at a theatre or arts centre, then you may be eligible to join Hynt – a free card scheme that gets you free tickets for personal assistants or carers, and can be used across participating theatres and venues in Wales.
The Hynt website also has information about accessible performances at venues across Wales, and its access guides can help you plan your visit.
The scheme is available to people who have visual impairments or are on certain benefits. See the full eligibility criteria.
The CEA card, developed by the UK Cinema Association (formerly the Cinema Exhibitors' Association, which explains the name), gets you a free ticket for someone to accompany you when you visit the cinema and pay full price yourself. The idea is this person can assist you with anything you need during your visit, but they don't have to be a professional carer – a friend or family member counts too.
You'll need to pay £6 for the card, which lasts for a year. CEA says about 90% of cinemas accept the card – you can check if your local one does here.
Or send a copy of your:
The National Key Scheme (NKS) offers disabled people access to over 9,000 locked, accessible toilets around the UK. Toilets with NKS locks can be found in shopping centres, pubs, cafés, department stores, train stations etc.
As well as aiming to ensure these toilets are kept free for those who need them, the NKS allows disabled people to access the toilets independently, without having to ask staff to unlock them.
To access these toilets, you need a 'radar key'. Some councils, such as Manchester City Council, give them out completely free, though you may have to fill out a form and provide evidence such as a note from your doctor, a photocopy of your blue badge or a letter from the Department for Work and Pensions. Other councils may ask you to pay – for example, Cheshire West and Chester Council charges £3.
Visit your local council's website, or contact it, to find out what it offers. Alternatively, you can buy an official 'radar key' for £4.75 (including delivery) from Disability Rights UK. It's worth noting you don't need to provide evidence of a disability, but the organisation says that by buying one you're declaring yourself eligible to claim VAT relief (as disabled people are) and that the key is for your personal use.
You can use The Great British Toilet Map to find accessible public toilets near you – simply go to 'filter' and select 'accessible'. It lists details of each toilet, including opening times and whether you need a radar key to access it.
There's also a special map to find Changing Places toilets, which offer more facilities than standard accessible toilets, including adequate space for up to two carers, hoists and height-adjustable adult-sized changing benches. For more details, see the Changing Places website.
If you have a bladder or bowel condition, there's a handy free card you can use to discreetly ask to use the toilet when you're out and about. While the card doesn't guarantee access to any toilet, it can help by making staff aware that you have a medical condition that means you 'just can't wait'. For example, you could show it if you're passing a pub or cafe with a sign saying 'toilets are for customers only'.
You can order your free card from the Bladder & Bowel Community, by submitting a few details. There's also a free Just Can't Wait Card app, which you can use to show the card instantly, plus find the nearest public toilet.
Disability charity Scope has lots of suggestions when it comes to days out for disabled adults and young people. Here are a few to get you started:
For more, see Scope's days out tips.
Scope says many attractions will offer discounts, special access and 'carers go free' offers, though carers often don't ask for it. It recommends asking whenever you're visiting any attraction or facility, as it could end up saving you a small fortune.
Forumite fryster2006 says:
In addition to providing a free ticket to a companion, Arsenal disability tickets are also half the normal cost of a ticket. My son is disabled and it means that he is able to attend with my assistance and also makes it a lot more affordable!
If you have hearing or speech difficulties, there's a free service called Relay UK (formerly Next Generation Text or NGT), which can help you make phone calls via a 'text relay'. It's run by BT, but available to everyone, and you can use it with landlines, mobiles, textphones, computers and tablets. Here's how it works:
You can download the Relay UK app for Apple and Android phones and tablets, as well as PC and Mac computers. Normal call charges apply.
What's more, if you use the service to call banks, retailers and service providers (and need to give card details), it's worth knowing it operates to Payment Card Industry Data System Security (PCI-DSS) standards and is checked every year for compliance. It says: "We take this very seriously. Pens, paper, mobile phones and electronic equipment are not allowed on our relay assistants' desks".
Forumite Deborah Mary says she's found it very useful:
The relay assistants are as helpful as can be. Highly recommended.
'Autism hours' are an initiative run by the National Autistic Society, where businesses such as shops and banks agree to dim their lights and reduce noise (eg, music and announcements) to create a calmer atmosphere for autistic customers.
There is usually an annual National Autism Hour campaign, where the charity encourages businesses across the UK to hold autism hours over a particular week in October. However, in 2020 the charity decided to not to run the campaign due to the coronavirus pandemic.
Some national chains now hold autism hours more regularly, including Morrisons, which says all its stores do this every Saturday from 9-10am. It's worth checking in your local area, as there may be smaller businesses and local shopping centres which offer the scheme. For example, Teesside Shopping Park says it also has an autism hour every Saturday from 9-10am.
We also spotted a number of trampolining centres offering autism-friendly sessions. Oxygen Freejumping (which has a number of locations, including Acton, Derby and Southampton), holds 'Peaceful Play' sessions, which are designed to be autism and disability friendly. Flip Out holds similar sessions across the country.
Carole told us:
Our local Bounce (trampolining) has an Autism Hour each week, when the lights are lower, the music quieter and the machine noise switched off. A carer goes free and the entry fee is lower than normal. I go with my adult daughter.
A number of cinemas offer special screenings for people with autism, where special adjustments are made. For instance, Odeon says it keeps the lights on at a low level, sound levels are lower than usual, there are no trailers or adverts, and guests are allowed to move around and make noise.
The Max Card is a two-year discount card for foster families and those with children and young people who have additional needs (up to the age of 25).
It's provided by local authorities and selected charities, and gets families free or discounted admission to attractions across the UK, eg, 10% off Go Ape, 15% off Bristol Zoo, £20 off Butlins and 20% off Virgin Experience days.
You can also get 'up to 52% off' Merlin attractions such as Alton Towers, Thorpe Park and London Dungeon. (Deals on these attractions are common though, so it's worth first checking our Merlin deals page to see if you can find a better deal.)
The cost of the card varies, depending on the charity or local authority providing it. For example, Spectrum Cambridge charges £5 for the card, but it's free if you're a member of SNAP Parent Carer Forum in Bedfordshire.
You'll need to check if your local area is covered by the scheme, by filling out a few details online. You'll then be given details of how to apply (this also varies by area).
We hope to have sections with help for a variety of specific disabilities soon, but for now we've separated out specific help for those who are blind or have severe sight impairments, to make it easier to find relevant points if you're using a screen reader.
The blind person's allowance gives you an extra amount of tax-free allowance (on top of your personal allowance), which means you can earn more before you start paying income tax.
For the 2020/21 tax year, it's £2,500 – regardless of your age or income. You'll need to contact HMRC to claim the allowance (it doesn't apply automatically).
You can transfer your blind person's allowance to your spouse or civil partner if you don't pay tax or earn enough to use all of your allowance.
In England and Wales, you can claim the blind person's allowance if both of the following apply:
In Scotland and Northern Ireland, you can claim the blind person's allowance if both of the following apply:
Simply visit the app whenever you need assistance (at any time of the day), and select 'call first available volunteer'. The service can be used for anything from checking the expiry date on your milk, distinguishing between different coloured shirts, reading instructions or navigating new surroundings.
It's worth noting, while the app is completely free to use, make sure you're connected to Wi-Fi if possible – otherwise it will use your mobile data.
There's also a 'specialised help' function, which lets you call a limited number of companies via the app. There aren't many on board yet, but when we checked, these included Clearblue, Google's disability support, Microsoft's disability answer desk and the RNIB (plus Be My Eyes technical support).
If you are blind or severely sight-impaired (or someone you live with is), you can get 50% off the cost of a TV licence, making it £78.75. Of course, it's always worth checking whether you need a TV licence at all, as if you only watch Netflix or certain other catch-up services you may not.
To get the discount, you must provide TV Licensing with a photocopy of one of the following documents to confirm you're certified as either blind or severely sight-impaired:
If you're only partially sighted or sight-impaired, you won't qualify for the concession. Details on how to apply for the discount are available on the TV Licensing website.
Audio description gives visually impaired viewers an extra description of what's happening on screen. The streaming and catch-up services below offer this, but only on selected programmes. Here's how to find them:
Now TV says it doesn't currently offer audio description on any of its films or TV shows.
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