MoneySavingExpert News

2013

Stop using costly 0845 numbers, Government departments told

The Cabinet Office tells Government departments to stop using premium-rate telephone numbers for core public services

27 December 2013

Cheques set to become payable via smartphone photos

Government plans mean smartphone users will be able to pay cheques in by sending a photo to their bank

27 December 2013

UK storms: Your home insurance and travel delay rights

Thousands of homes are without power and Christmas travel across the UK has been disrupted by storms

24 December 2013

Victory! Child Trust Funds can be moved into Junior Isas from 2015

Six million children will benefit as Child Trust Funds can be switched into junior Isas, the Government announces

23 December 2013

Thousands of BrandAlley customers hit by IT glitch

Thousands of intended gifts will now fail to arrive in time for Christmas

23 December 2013

Compare The Market reviews security following passwords probe

A newspaper investigation reveals flaws in price comparison site Compare The Market's security procedures

23 December 2013

MPs back MSE's call to ban payday loan ads from kids' TV

BIS Select Committee says children's programmes are 'not an acceptable place' for payday loan adverts

20 December 2013

Npower to pay £3.5m for mis-selling - are you affected?

Npower is to pay £3.5m to vulnerable customers after its sales staff mis-sold energy contracts between 2009 and 2012

20 December 2013

Flight delay compensation changes move closer

The European Union's Transport Committee has backed 600 amendments to existing rules on air passenger rights

19 December 2013

Ticket booking fees 'getting beyond a joke'

Which? launches a push to reform fees that can add over a third extra to the cost of music, comedy and theatre tickets

17 December 2013

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Virgin Media and O2 launch Volt, their first joint product which offers to boost mobile data and broadband speeds for customers of both firms – how it works

20 October 2021

Newly-merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level at no extra charge.
Lloyds to shut 41 branches and Halifax to close seven - here's a full list of the impacted sites

20 October 2021

Lloyds Banking Group, which owns Lloyds and Halifax, is to shut 48 branches next year, citing a fall in customer demand for the closures. We have full details below on which banks are being closed and what to do if your local branch is affected.
State pension to increase by 3.1% next April giving some retirees an extra £5.55/wk

20 October 2021

More than 10 million pensioners could see their state pension rise by £5.55/wk from April 2022 after the Office for National Statistics (ONS) confirmed that inflation stood at 3.1% in the year to September - a figure that is typically used to calculate the following year's state pension increase.
Millions of BT landline customers could be in line for up to £500 if a new class action case is successful

20 October 2021

BT is facing a £600 million class action case after it's been claimed some 2.3 million customers have been overcharged for their landline since October 2015.
Households in England and Wales to be offered new £5,000 Government grant from April 2022 to help replace gas boilers with heat pumps

19 October 2021

Brits wanting to fit a low-carbon heat pump in their homes in England and Wales could receive a £5,000 grant from the Government to help replace less efficient gas boilers from April 2022. The initiative is part of a £3.9 billion project to make all heating systems low carbon by 2035.