January 2014

Home and garden retailer WorldStores has come under fire from shoppers after their goods failed to show up.

About seven million people who were mis-sold CPP card insurance are set to receive payouts after a redress deal was given the green light.

Motorists could see insurance premiums cut by up to £15 a year after the Government announced all driving licence records will be put online.

Metro Bank customers heading overseas soon have been dealt a blow after the bank announced plans to start charging for debit and credit card transactions made outside Europe.

Prices will fall for millions of Npower customers following new Government measures to curb the cost of energy bills – but any savings will only soften the blow from winter price hikes.

UK house prices rose by 7.5% during 2013, but fell month-on-month in December for the first time in almost a year, Halifax has reported.

BT customers began being charged for its previously-free 1571 answerphone and caller display services on Saturday. So opt out now if you have either of these services and don't use them, or you'll be charged £1.75/month for each – that's £42/year for both.

Nearly 100,000 customers with Staysure travel insurance policies should check their card and bank statements now for fraudulent transactions, after a cyber-attack saw card details stolen from the firm.

Millions of Scottish Power and Scottish and Southern Energy (SSE) customers will see their bills fall, after Government moves to cut the cost of energy tariffs – but the savings will just trim both firms' winter price hikes, so the net result is that prices are still up.