MSE News

February

Broadband users to get automatic compensation for outages

Broadband firms will have to repair faults and perform installations quicker and pay automatic refunds under Ofcom plans

25 February 2016

c2c rail passengers win automatic compensation for delays of just two mins

Passengers who suffer a delay of just two minutes on train operator c2c's trains can now get automatic compensation

24 February 2016

Samsung unveils prices for Galaxy S7 and S7 Edge phones

Samsung has launched its latest flagship phones – the Galaxy S7 and S7 Edge – and revealed how much they'll cost you

23 February 2016

First Direct tops our banking poll again as Barclays limps into last place

Our biannual poll reveals the banks flying high for customer service and those falling behind

23 February 2016

EE and O2 customers face 1.3% price rise in March

Most EE and O2 mobile phone customers will be hit with monthly contract price rises of 1.3% from 30 March 2016

22 February 2016

15% rise in households switching energy

Regulator Ofgem has revealed more than six million households switched energy provider in 2015 – 15% more than in 2014

22 February 2016

Urgent: The MSE Big Energy Switch Event 4 – British Gas £345/yr saving (existing custs too)

The clock's ticking for you to take advantage of cheaper than the cheapest gas and electricity

17 February 2016

Ukash U-turn over closure charge as prepaid travel card adds fees

Travellers with a Ukash prepaid card will be hit with a raft of new charges from April

16 February 2016

Police warning over fraudsters 'pretending to be Martin Lewis'

Elderly people are being targeted by a telephone scam with fraudsters allegedly pretending to be Martin Lewis

16 February 2016

More collective energy switches launch – how do they stack up?

More collective switches have been launched. But how do they stack up and compare with MSE's own Big Switch Event 4?

16 February 2016

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