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MoneySavingExpert News

February 2016

Broadband firms will be forced to repair faults quickly, speed up installation, improve reliability and pay out automatic compensation to customers hit by service outages under far-reaching plans announced today by the UK telecoms regulator.
25 February 2016
Passengers who suffer a delay of just two minutes on train operator c2c's Essex to London line can now get automatic compensation.
24 February 2016
Samsung has launched its latest flagship phones – the Galaxy S7 and S7 Edge – and revealed how much they'll cost you. The handsets, unveiled at the Mobile World Congress in Barcelona on Sunday (21 February), are now available for pre-order both unlocked and on contract, with a release date of 11 March.
23 February 2016
First Direct’s current account customers have once again voted its service the nation's best. More than 90% rated it as 'great' as it comfortably held on to top spot in our latest banking poll.
23 February 2016
More than six million households switched energy supplier in 2015, a 15% rise on 2014, according to new figures from energy watchdog Ofgem.
22 February 2016
Most EE and O2 mobile phone customers will be hit with monthly contract price rises of 1.3% from 30 March 2016. But if you're affected you're unlikely to be able to leave your contract penalty-free, as annual inflationary price rises such as these are written into the firms' mobile contracts.
22 February 2016
A company called The Big Deal has partnered with The Sun newspaper to run a collective energy switch, and the Great British Collective switch is also offering cheap tariffs on a regional basis. But how do the deals stack up on price and customer service – and how do they compare with MSE's own Big Switch Event 4?
16 February 2016
Elderly people are being targeted by a telephone scam that the police say in some cases involves a fraudster allegedly pretending to be MoneySavingExpert's Martin Lewis. We NEVER make cold calls asking for your financial information – here's what's happened and what to watch out for.
16 February 2016
Travellers with a Ukash prepaid card will be hit with a raft of new charges from April. But they WON'T have to pay if they want to cancel the card before then, as the firm's now backtracked on plans to charge a £9-£11 closure fee.
16 February 2016

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