MSE News

July

Concerns about SSE’s approach to switching its customers onto prepay meter tariffs has sparked an investigation

29 July 2016

Train travellers should be able to more easily pick the cheapest fares for their journey under proposals for a shake-up

29 July 2016

Mobile operator Three has launched a range of budget Sim-only and contract tariffs – dubbed 'Essential' plans

28 July 2016

Vodafone customers mugged on holiday have been pursued for more than a year for £1000s by the mobile operator

28 July 2016

It's the best time ever to cut debt costs. Many can save £1,000s. Shift debts to 41mths 0% for a fee or 2 years free

27 July 2016

More than 150,000 Halifax Clarity customers will no longer be able to pocket £5/month for using their credit card

26 July 2016

A couple hit by the collapse of Lowcostholidays went to Greece following a £1,400 refund gained from using our guide

26 July 2016

The prospect of personal customers receiving negative interest rates is unlikely, despite a warning to business clients

26 July 2016

From 1 September all users of the BBC's catch-up service iPlayer will be required by law to hold a TV licence

26 July 2016

The FCA is proposing doing more to signal the end of promotional periods in its final credit card report

26 July 2016

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100,000s of Help to Buy ISAs opened in week before deadline – here's what to do if you missed out

9 December 2019

Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone - but if you missed out, you can still boost your savings with a Lifetime ISA
Tesco Clubcard customers left unable to use points to get railcards

6 December 2019

A "technical issue" has left Tesco Clubcard customers unable to use their reward points to purchase railcard products
One in three Thomas Cook refund claims still to be paid

6 December 2019

Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
First Direct and M&S Bank follow HSBC in hiking overdraft fees from March

5 December 2019

First Direct and M&S Bank customers have been told their arranged overdraft interest rates will be more than doubled to 39.9% from next year
Minimum top-up for most British Gas prepay customers to rise to £5

5 December 2019

The minimum amount British Gas customers with prepayment meters can top up is set to increase from £1 now to £5 from 1 January. This comes as part of the energy giant's change to using Payzone terminals for its customers to top up