October 2016

NatWest is scrapping the benefits it offers to 30,000 customers with its Black credit card at the end of the year, meaning some account holders will have to take out alternative travel insurance for trips booked for 2017.

Directors of companies that plague consumers with nuisance calls will be slapped with fines of up to £500,000 from spring 2017 after the introduction of tough new rules.

A couple who lost over £1,300 when online travel agent Lowcostholidays collapsed have managed to get that money back plus an extra £300 to cover the cost of rebooking their holiday, in another stunning reclaim success .

A campaign group fighting controversial changes to the women's state pension age has so far raised over £65,000 in a bid to crowdfund a legal challenge against the Government.

People experiencing money troubles could soon benefit from up to a year's 'breathing space' from the drivers of worsening debt if new legal proposals get the go-ahead.

A credit finance company launched a legal bid to have one of its customers imprisoned after he defaulted on his car payments and then failed to comply with a court order demanding the vehicle's return.

Eligibility checks for travel insurance sold as part of packaged bank accounts have improved after the introduction of stricter regulations, according to the financial watchdog, but more must be done to improve checks for other forms of insurance.

Just over 1% of the 70 million active current accounts in the UK were switched in the first nine months of this year – although thousands more people switched banks than in the same period in 2015.

Around 750,000 customers with mortgage payment shortfalls have overpaid when trying to clear their arrears, according to the financial watchdog – with those affected due to be reimbursed hundreds of pounds.

The last bastions of decent interest rates - high interest accounts - are disappearing fast. Lloyds, First Direct, HSBC, M&S and TSB have all followed Santander's lead and decided to cut their rates, either immediately or in the next few months. Plus Halifax has also slashed its monthly reward.