December 2016

Sainsbury's Bank has today launched a loan charging a super-low 2.8% representative APR – making it the first sub-3% standard personal loan on the market.

Customers of online toy firm SavviBuy have been left stunned after the retailer failed to deliver their goods on time, then told them to ask their banks for a refund.

If you're planning to shop at Homebase and use your Nectar card, make sure you do it by the end of December, as the home and garden giant is leaving the points scheme on 1 January 2017.

NHS hospitals in England have made a record £120 million in car park charges in the past year, and are raking in £100,000s a year by fining patients, visitors and staff deemed to have fallen foul of car parking rules, it's been revealed.

Holidaymakers who have paid to rent a car via the agency Atlas Choice are reporting that bookings have been unexpectedly cancelled, MoneySavingExpert.com can reveal – with a number of customers reportedly left car-less and stranded at foreign airports.

If you've a mortgage that's due to renew in 2017, your biggest financial risk may well be that rates will rise rapidly. They've been at historic lows and we've got used to that. Yet some of the cheapest deals, such as HSBC's 0.99% 2yr fix, have been axed this month. And the City's swap rates, one of the factors banks use to decide their fixed rates, have risen - eg, 5yr swaps are up from 0.35% in September to 0.87% now. This has all fuelled fears of further mortgage hikes.

Energy customers whose accounts were in credit when they closed them have been refunded almost £670 million over the past two years, according to Ofgem figures – which also show £97 million is still owed to in-credit customers. Contact your former supplier ASAP if you think you're among the many consumers owed money.

Vodafone is once again the most complained-about mobile network according to data compiled by telecoms regulator Ofcom, with the firm getting three times the average industry-wide number of customer gripes.

A number of Groupon users have seen £100s siphoned from their banks in recent weeks after fraudsters commandeered their accounts to make unauthorised purchases, MoneySavingExpert can reveal. If you've been hacked, make sure you log your case with Groupon ASAP to claim a refund.