December
Apple cuts cost of replacing iPhone batteries
Apple reduces the price of replacement batteries for some iPhone models
29 December 2017
Want to get PAID to travel the UK and Europe by train? National Rail's hiring a new 'chief adventure officer'
If you're eligible for a 16-25 Railcard, National Rail's offering you the chance to get paid £10,000 to travel by train
28 December 2017
Toto Energy makes U-turn on price hike
Toto Energy has cancelled a steep price hike for some of its customers after admitting to a price guarantee 'misprint'
28 December 2017
Energy firms' customer service getting worse, MSE poll finds
The number of customers ranking their energy company's customer service as 'poor' has increased at ALL firms
27 December 2017
Most train ticket machines STILL not telling passengers about cheaper fares
Passengers are still not being told they could get a cheaper fare at 70% of train station ticket machines
22 December 2017
Energy costs continue to soar, MSE Bills Tracker shows
Energy costs are rising at their fastest pace in almost four years, according to the MSE Bills Tracker
21 December 2017
British Gas warns 1,600 customers their login details may have been accessed by 'third party'
British Gas customers' account numbers, names and email addresses may have been involved in a breach of security
21 December 2017
Most households STILL stuck on 'poor-value' standard energy tariffs
Over half of households are still on pricey standard variable energy tariffs
20 December 2017
Council tax bills may rise by almost 6% - here's how to cut your costs
Some local authorities in England will be able to raise council tax by almost 6% next year
20 December 2017
70,000 Good Energy customers face steep price hike
Green gas and electricity supplier Good Energy is to increase its prices by an average of 7% next month
20 December 2017
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EE and BT Mobile customers report network problems
21 May 2019
Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning -
Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
21 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
21 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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