MSE News

October

Settle student loans at half-price? Martin says most should say no

Some university leavers who started studying between 1990 and 1998 have received letters and texts from Erudio - the company which manages their student loans - offering them the chance to settle their loan by partially paying it off

9 November 2018

O2 customer charged £3,000 roaming fees after being told she was in a different country

An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules

8 November 2018

Boffins uncover secrets of yellow-sticker shopping success

The paper, produced by academics at Leeds Beckett University, has analysed hundreds of posts from the MoneySavingExpert.com forum

2 November 2018

Firms STILL threatening to charge card fees nine months after ban

You should no longer be charged a fee for opting to pay by credit or debit card after a law change in January - but consumers are still being told they will be

2 November 2018

Should you sign up to Initiative Q? New payment network offers 'free money'. Is it real or a con?

1 November 2018

Eurostar customers told to reset passwords after attempted hack

Eurostar has contacted customers asking them to reset their Eurostar passwords and check for anything unusual on their accounts

31 October 2018

Financial watchdog to probe home and car insurance pricing

The Financial Conduct Authority (FCA) has set out the issues it will focus on as part of a market study into how insurance firms charge their customers for home and motor insurance

31 October 2018

Ryanair and Wizz Air add a new luggage charge this week

Budget airlines Ryanair and Wizz Air are both cutting their free hand luggage allowance this week – unless you pay for priority boarding, you'll only be able to take one handbag-sized carry-on into the cabin on flights from Thursday 1 November.

30 October 2018

We shouldn't be called the Student Loans Company, says Student Loans Company chair

Christian Brodie, non-executive Chair of the Student Loans Company made the comment to the Education Committee this morning

30 October 2018

Mobile insurance firm fined £5.2m for claims failures

The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015

30 October 2018

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'My hamster ate my post': HMRC reveals most bizarre tax return excuses as deadline looms

17 January 2020

HM Revenue & Customs has released the most "weird and wonderful" excuses it's received from taxpayers who have failed to get their self-assessment tax return in on time – with bizarre explanations such as 'I was up a mountain in Wales'
Nationwide double-charges hundreds of customers for credit card repayments

16 January 2020

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal
Many private parking firms to spare drivers hefty fines for number-plate errors

16 January 2020

Motorists who enter the wrong number-plate details when paying for private parking tickets will in many cases no longer be 'fined' the full amount
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled

16 January 2020

Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
Ovo completes purchase of SSE – what it means for customers

15 January 2020

In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.