October
Settle student loans at half-price? Martin says most should say no
Some university leavers who started studying between 1990 and 1998 have received letters and texts from Erudio - the company which manages their student loans - offering them the chance to settle their loan by partially paying it off
9 November 2018
O2 customer charged £3,000 roaming fees after being told she was in a different country
An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules
8 November 2018
Boffins uncover secrets of yellow-sticker shopping success
The paper, produced by academics at Leeds Beckett University, has analysed hundreds of posts from the MoneySavingExpert.com forum
2 November 2018
Firms STILL threatening to charge card fees nine months after ban
You should no longer be charged a fee for opting to pay by credit or debit card after a law change in January - but consumers are still being told they will be
2 November 2018
Eurostar customers told to reset passwords after attempted hack
Eurostar has contacted customers asking them to reset their Eurostar passwords and check for anything unusual on their accounts
31 October 2018
Financial watchdog to probe home and car insurance pricing
The Financial Conduct Authority (FCA) has set out the issues it will focus on as part of a market study into how insurance firms charge their customers for home and motor insurance
31 October 2018
Ryanair and Wizz Air add a new luggage charge this week
Budget airlines Ryanair and Wizz Air are both cutting their free hand luggage allowance this week – unless you pay for priority boarding, you'll only be able to take one handbag-sized carry-on into the cabin on flights from Thursday 1 November.
30 October 2018
We shouldn't be called the Student Loans Company, says Student Loans Company chair
Christian Brodie, non-executive Chair of the Student Loans Company made the comment to the Education Committee this morning
30 October 2018
Mobile insurance firm fined £5.2m for claims failures
The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015
30 October 2018
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Martin: 'Cash ISAs are paying 1.5%'Go grab 'em
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1.3m missing out on pension creditAnd URGENT deadline for 1,000s
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Top secret £4 theatre ticketsIf you can keep schtum
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MSE and top unis:"Scrap student loan statement"
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Huge PPI reclaim"I'm £24,000 better off"
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Free Mental Health & Debt bookletIt's Mental Health Awareness Week
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Extra 30% off Hot Diamonds outletEg, £30 necklace (was £70)
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Got a Huawei phone? Your rights after Google restricts its use of Android
20 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
20 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
16 May 2019
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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