October

Settle student loans at half-price? Martin says most should say no

Some university leavers who started studying between 1990 and 1998 have received letters and texts from Erudio - the company which manages their student loans - offering them the chance to settle their loan by partially paying it off

9 November 2018

O2 customer charged £3,000 roaming fees after being told she was in a different country

An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules

8 November 2018

Boffins uncover secrets of yellow-sticker shopping success

The paper, produced by academics at Leeds Beckett University, has analysed hundreds of posts from the MoneySavingExpert.com forum

2 November 2018

Firms STILL threatening to charge card fees nine months after ban

You should no longer be charged a fee for opting to pay by credit or debit card after a law change in January - but consumers are still being told they will be

2 November 2018

Should you sign up to Initiative Q? New payment network offers 'free money'. Is it real or a con?

1 November 2018

Eurostar customers told to reset passwords after attempted hack

Eurostar has contacted customers asking them to reset their Eurostar passwords and check for anything unusual on their accounts

31 October 2018

Financial watchdog to probe home and car insurance pricing

The Financial Conduct Authority (FCA) has set out the issues it will focus on as part of a market study into how insurance firms charge their customers for home and motor insurance

31 October 2018

Ryanair and Wizz Air add a new luggage charge this week

Budget airlines Ryanair and Wizz Air are both cutting their free hand luggage allowance this week – unless you pay for priority boarding, you'll only be able to take one handbag-sized carry-on into the cabin on flights from Thursday 1 November.

30 October 2018

We shouldn't be called the Student Loans Company, says Student Loans Company chair

Christian Brodie, non-executive Chair of the Student Loans Company made the comment to the Education Committee this morning

30 October 2018

Mobile insurance firm fined £5.2m for claims failures

The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015

30 October 2018