MSE News

Extra 185,000 card details could have been stolen in BA hack

British Airways has admitted that the details of a further 185,000 payment cards could have been stolen by hackers.

The airline says it is notifying 77,000 card holders that their name, billing address, email address and card payment information – including card number, expiry date and CVV (the three digit security code on the back of the card) – have potentially been compromised. A further 108,000 customers, whose CVV number wasn't compromised, will also be contacted.

The customers who are potentially affected are those who used a payment card and made reward bookings – bookings using Avios points – between 21 April and 28 July this year.

British Airways apologised last month after admitting that 100,000s of customers' payment details had been stolen between 21 August and 5 September 2018 in a massive data breach.

In total, about 380,000 cards were initially said to be "compromised", but following an investigation British Airways now says 244,000 cards were affected. 

What does British Airways say?

British Airways says that after an investigation, it has found that not all the customers it originally announced as being affected by the hack have actually had their cards compromised.

Of the 380,000 payment card details announced, 244,000 were affected.

A British Airways spokesperson said: "While British Airways does not have conclusive evidence that the data was removed from its systems, it is taking a prudent approach in notifying potentially affected customers, advising them to contact their bank or card provider as a precaution.

"Since the announcement on 6 September 2018, British Airways can confirm that it has had no verified cases of fraud."