2018

First Direct has agreed to change the way it reports mortgage overpayments to credit reference agencies after a customer argued it may have stopped him getting a credit card, MoneySavingExpert can reveal.

Household bills and expenses continue to surge, despite a fall in overall inflation, the latest MSE Bills Tracker shows.

Debit and credit card holders who've been left out of pocket by the Visa outage which affected payments across Europe on Friday are being told to claim from their banks - if you're affected here's what you need to know.

Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt - particularly on whether it puts in place appropriate repayment options.

Small energy supplier Iresa is facing what is essentially an indefinite ban on taking on new users as it is failing to meet customer service targets laid out by regulator Ofgem.

The financial regulator has drawn up new proposals designed to protect millions of people who use overdrafts and high-cost credit - and hopes they could save consumers more than £200m a year.

TSB customers have been accidentally sent letters to other customers revealing their names and addresses, MoneySavingExpert.com can reveal, in the bank's latest blunder since its massive IT meltdown.

Energy regulator Ofgem has alleged that suppliers E (Gas and Electricity) and Economy Energy breached competition law through an anti-competitive agreement in place for at least nine months during 2016.

Some rail passengers who have a digital railcard on their phone are unable to access them unless they update their Railcard app.