February 2019

Millions of Sky TV and broadband customers will see their bills rise by up to £96 a year from Monday 1 April – but if you're affected you may be able to leave penalty-free or haggle down your bill.

Weekly fare capping and a 'tap in, tap out' system similar to the one in London could be introduced across Britain, under radical proposals published by rail companies today.

British airline Flybmi has filed for administration and all its flights have been cancelled with immediate effect, leaving passengers' plans in chaos and some £100s out of pocket.

Small network The People's Operator (also known as TPO Mobile) has entered administration – if you're a customer, you won't be able to send texts, make calls or use data after Tuesday 26 February.

Metro Bank has topped the second official bank service league table – beating previous winner First Direct.

Almost all English local authorities plan to increase council tax in 2019/20, according to a survey.

Holidaymakers who've booked packages with at least seven major travel firms could have to pay a surcharge of up to 8% if Brexit significantly increases costs, MoneySavingExpert.com can reveal. But other firms are making 'Brexit promises' to customers to protect them from hikes. 

A service that aims to combat money transfer scams and incorrect payments by checking the name of the person or company you're sending money to online could be delayed until next year.

Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today.

Npower has become the third big six supplier to increase its energy prices to the maximum allowed under the new cap on standard variable tariffs (SVTs) – hitting customers with an average 10.3% price rise from Monday 1 April.