MSE News


Toto Energy stops trading - what you need to know

Toto Energy, a small energy supplier with around 134,000 domestic customers has ceased to trade

23 October 2019

Vodafone to hike broadband bills and increase some mobile call costs

Vodafone is set to hike its broadband prices by £30 a year in December, whilst some calls costs for mobile customers will also increase

23 October 2019

Plusnet to hike broadband and phone charges from December

Hundreds of thousands of Plusnet customers will be hit by price hikes in December, as the firm increases a number of broadband, line rental and call costs

23 October 2019

Warning – the booking sites that may rank hotels higher if they get commission

At least eight major booking sites may rank hotels higher in their default search results if they receive commission for reservations

22 October 2019

Green number plates to help electric car owners get incentives

The Government is set to launch a consultation on introducing green number plates for zero emission cars, to help drivers to benefit more easily from incentives such as free parking

22 October 2019

Ofgem proposes new financial and customer service checks for energy firms

Gas and electricity suppliers could face checks on their customer service and finances under reforms unveiled by the energy watchdog, following a spate of recent failures

22 October 2019

Half of adults think banks should monitor data to spot financial problems

Half of UK adults say their bank should use their financial data to identify potential problems, according to a new report

22 October 2019

Hit by Three's outage last week? Some customers are getting compensation – how to claim

Mobile network Three has said it won't automatically hand out compensation to customers affected by last week's data and signal loss

21 October 2019

1,000s of Nationwide customers owed refunds after PPI breaches

Nationwide will pay an estimated £2 million in refunds to about 7,000 PPI customers, after it failed to send them important information

18 October 2019

'I saved £75 on my holiday by cancelling it and booking it again'

A dad saved £75 on next year's summer holiday by cancelling and rebooking the exact same trip, after he saw the price of it had dropped

18 October 2019

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