2020

Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers. 

Credit reference agency Experian has been ordered to make changes to how it handles people’s personal data in its direct marketing services.

Some investors with peer-to-peer lender Ratesetter are still waiting for their cash over seven months after trying to withdraw their investments, with 1,000s in virtual queues to access their money. 

MoneySavingExpert.com founder Martin Lewis has warned of the "sinkhole" waiting for many self-employed people in November, when the planned return of the universal credit "minimum income floor" could mean payments are slashed. 

Sainsbury's Nectar 'double-up' event is returning for another year, with customers able to double the value of their Nectar points to spend in store.

Mobile companies will be banned from selling 'locked' phones which only work with their network, under new rules coming into force at the end of next year. 

AA, Bank of Ireland and Post Office credit card customers have been reporting problems after their accounts were switched to fintech firm Jaja earlier this month. 

Almost a third of free-to-use ATMs at Post Office branches will be shut over the next 18 months, with around 600 set to close by March 2022.

Cafes, pubs, restaurants and councils across England are offering free meals to children in need over the October half-term, following a high-profile campaign started by the footballer Marcus Rashford. 

Refund credit notes issued up until 31 December 2020 for cancelled holidays will be protected by the ATOL scheme after it extended cover put in place due to the coronavirus pandemic - so if you accept one and the travel firm were to then go bust, you will get your money back.