2021

E.on has agreed to pay out more than £650,000 after it took 1.6 million customers' direct debits up to two weeks early in December, leaving many without cash in their accounts just before Christmas. If you were hit with extra charges as a result and haven't been compensated yet, get in touch with E.on now. Here's what you need to know. 

Sainsbury's has stopped offering some Nectar cardholders weekly points bonuses, as part of an under-the-radar shake-up to the loyalty scheme which has left some shoppers confused and frustrated. It has only given us scant details so we've pieced together that info with MoneySavers' reports to get to the bottom of it.

Barclaycard is to slash many customers' credit card spending limits from the end of May, with one MoneySaver reporting a £16,000 cut even though she says she's never missed a payment and has been a customer for some 15 years. It could leave people without the funds to pay for large, planned expenses. 

Burton and Dorothy Perkins shoppers have been left struggling to return clothes because they are unable to generate return labels online and the retailers no longer provide paper versions, MoneySavingExpert.com can reveal. The brands' new owner Boohoo has apologised for the problems and says it will honour returns even if they arrive late – we've full help on what to do below.

Around 8,800 London Capital & Finance (LCF) investors are set to receive compensation under a new Government scheme, the Treasury has announced today. But investors will only get back 80% of their initial investment, capped at £68,000. 

The House of Lords has voted in favour of an amendment to the Financial Services Bill, which could see interest rates capped for certain mortgage prisoners. But the House of Commons needs to approve the change before it can take force.

Barclays is to close its Pingit payments app on 30 June, and related services including Pingit savings 'jars' and Pingit's wearable tech which allows you to make contactless payments will also be scrapped. If you use Pingit and are affected, we've full info below on exactly what's changing and what you need to do. 

Ikea shoppers now have longer to make use of £20 gift vouchers that were given out as part of its annual Christmas tree promotion, as the retailer has extended their validity until 1 August. It comes after concerns shoppers wouldn't have enough time to redeem vouchers with many Ikea stores only just starting to reopen following coronavirus restrictions easing in England, Scotland and Wales.

The financial regulator has warned consumers to beware of fraudulent emails from scammers pretending to be MoneySavingExpert.com or our founder Martin Lewis, after identifying a copycat firm falsely using our name. 

Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error", MoneySavingExpert.com can reveal. If you've been hit by bank charges as a result, you can get a refund but you'll need to ask for it – we've full help below.