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Millions of people who rely on the Post Office for banking and cash will be able to continue to do so until the start of 2026 – here are all the details

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Sophie King
Sophie King
News Reporter
31 January 2022

Customers of the majority of the UK's biggest banks and building societies will be able to continue to use Post Office counters for basic banking until at least the end of 2025, as part of a new agreement announced today (Monday 31 January), making life easier for those who rely on cash.

The deal extends an agreement that came into force on 1 January 2020 and was originally intended to end on 31 December 2020.   

Customers will be able to continue to use the Post Office's 11,500 counters around the UK for their banking until 31 December 2025. They will be able to make cash deposits and withdrawals. Users will also be able to deposit cheques and make balance queries.

Nick Read, chief executive for the Post Office, said the continuation of the deal provides a "continued lifeline to the millions of people and small businesses that rely on cash nationwide". He said it highlights the "unique and vital role" a post office plays in local communities and economies.

If you're thinking about making use of online banking, but aren't sure where to start, see our Top app-based bank accounts guide.

Most major banks have signed up to the deal, but Monzo is yet to do so

Most major banks have signed up to the deal. They are:

  • Adam & Co 

  • Allied Irish Bank

  • AIB

  • Bank of Ireland 

  • Bank of Scotland

  • Barclays 

  • CAF Bank

  • Cahoot 

  • Cashplus Bank

  • Clydesdale Bank 

  • Co-op

  • Coutts 

  • Danske 

  • First Direct 

  • Halifax 

  • Handelsbanken 

  • HSBC 

  • Lloyds 

  • Metro 

  • Nationwide 

  • Natwest 

  • Smile 

  • RBS 

  • Santander 

  • Starling Bank 

  • Thinkmoney 

  • TSB 

  • Ulster 

  • Virgin Money

  • Yorkshire Bank

What does the Government say?

John Glen, economic secretary to the Treasury, said: "The Government recognises that physical access to banking continues to play an important role in many people’s lives. 

"The Post Office, with its presence in local communities across the UK, plays an important role in the levelling-up agenda and this agreement will continue to allow 95% of business and 99% of personal banking customers to carry out their everyday banking, including withdrawing and depositing cash."

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Millions of people who rely on the Post Office for banking and cash will be able to continue to do so until the start of 2026

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