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Thousands of Three PAYG customers to be hit by huge price increases next month - here's how to beat the hikes

Thousands of Three PAYG customers to be hit by huge price increases next month - here's how to beat the hikes

Thousands of Three pay-as-you-go (PAYG) mobile users will see the cost of calls, texts and data increase significantly from 12 July, with the price of a call jumping by 250%. Below we explain what's happening and how to beat the hikes.

Also see our Best pay as you go deals and Cheap mobile and data roaming guides for full info on cutting your mobile costs at home and abroad.  

How prices are changing

From 12 July 2022, Three's existing pay-as-you-go (PAYG) customers, who bought traditional packages rather than bundled ones (see below for more info on this), will see prices increase as follows:

  • The cost of making a phone call will rise to 35p/minute, from 10p/minute.
  • It will cost 15p to send a text, up from 10p at the moment.
  • Data costs will jump to 10p/MB, up from 5p/MB. 

Three confirmed that the price changes detailed above will also apply when using your plan abroad in its ‘Go Roam’ destinations, which includes many countries in Europe.

The mobile provider said its new rates "remain competitive" across the market. 

Thousands of customers will see prices rise 

July's increase impacts Three's existing pay-as-you-go (PAYG) customers on a 'traditional package', where you top-up with credit and are then charged for each minute, text and MB of data as you use it.

Those on a bundle package, where you pay in advance for a bundle of minutes, texts and data, will not be affected. See our Best pay-as-you-go deals guide for help if you're after a new deal. 

Three wouldn't tell us how many people are impacted but it says there are roughly 1.6 million PAYG customers in total, meaning at least thousands are likely to be affected. It said that everyone impacted has either been contacted or will be.

How to beat the hikes

It isn't possible to stay on Three's traditional packages and avoid the price hike, so here are your options:

  • If you're a regular phone user and you'd prefer to stay with Three but avoid the price hike, you could try one of its bundle packages. These start at £10 a month for unlimited minutes and texts and 10GB of data. If you're after something with more data, rival provider GiffGaff offers a similar package for the same price but with 15GB of data.

  • If you're an occasional phone user, a PAYG Sim can cost as little as 1p for each minute, text and MB of data you use. The absolute cheapest for low usage mobile users is 1pMobile, which piggybacks off EE's network - though you have to top up at least £10 every four months in order to keep it active, so if you only use your phone very rarely, it's probably not for you. We've full info on other alternatives in our Pay-as-you-go sim deals guide.

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