MoneySavingExpert News

Phones

Sky Mobile to hike prices for out-of-contract customers by up to £36 a year – but you can leave penalty-free

If you're an out of contract Sky Mobile customer, you'll see prices rise by £1 to £3 a month – £12 to £36 a year – from 14 February 2024. But you don't have to accept the hikes – you can try to haggle or leave penalty-free.

8 January 2024

Millions of EE, O2, Three and Vodafone mobile users could get £1,000+ if new group legal claim wins: the need-to-knows

Millions of mobile users could get £1,000-plus payouts if a new group legal claim succeeds. Plans are afoot to take the four biggest mobile operators – EE, O2, Three and Vodafone – to court for overcharging customers.

12 December 2023

Tesco Mobile to charge customers for data roaming in Europe from next year

Tesco Mobile is to start charging new and recently joining pay-monthly customers to use their mobiles in Europe from 2024.

25 October 2023

Tesco Mobile extends free European roaming for all users until 2025 – here's what you need to know

If you're a Tesco Mobile customer you can continue to use your allowance of calls, texts and data in 48 European destinations for free until 2025. This applies regardless of when you joined or last renewed.

20 October 2023

Lycamobile users face service disruption following a cyber-attack – here's what you need to know

Some Lycamobile customers have been unable to make or receive calls or top-up their pay-as-you-go accounts after the Sim-only mobile provider confirmed it had been hit by a cyber-attack.

4 October 2023

Got an old phone? You may soon lose internet access as Vodafone begins to turn off 3G with others to follow

Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow.

7 September 2023

Revealed: The hidden cost of using your phone in Europe – here's which providers offer truly free roaming and how to avoid getting stung

New MoneySavingExpert.com research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your bundle.

24 July 2023

BT to ditch line rental saver discount leaving users paying £20 a year more – here's what you need to know

BT customers will no longer be able to get a discount on their line rental by paying for a year upfront, as the provider is axing the 'line rental saver' from 21 July.

4 July 2023

EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you

EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today.

6 June 2023

Plusnet Mobile customer? You need to switch provider as it's closing down – here's what you need to know

Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.

23 May 2023