Phones

If you're an out-of-contract Sky Mobile customer, you'll see prices rise by £1 to £3 a month – £12 to £36 a year – from Wednesday 14 February. But you don't have to accept the hikes – you can try to haggle or leave penalty-free. If you're still in contract, you won't be affected.

Millions of mobile users could get £1,000-plus payouts if a new group legal claim succeeds. Plans are afoot to take the four biggest mobile operators – EE, O2, Three and Vodafone – to court for overcharging customers. It's early days and nothing is guaranteed, but here's the current state of play.

Tesco Mobile is to start charging new and recently joining customers to use their mobiles in Europe from next year. The change means you'll have to pay to use your mobile data in 48 European countries and destinations – but you'll still be able to use your included calls and texts at no extra cost.

If you're a Tesco Mobile customer you can continue to use your allowance of calls, texts and data in 48 European destinations for free until 2025. This applies regardless of when you joined or last renewed. It's the third time the provider has delayed the reintroduction of roaming charges.

Some Lycamobile customers have been unable to make or receive calls or top up their pay-as-you-go accounts after the Sim-only mobile provider confirmed it had been hit by a cyber-attack. Details are scant at this stage, but here's what we know for now.

If you've got an old mobile handset you may soon lose internet access. Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow. Here's how to check if your handset is impacted and what you need to do about it.  

If you're heading to Europe this summer, check your mobile provider's roaming policy before you go – or you could get stung with unexpected charges. New MoneySavingExpert.com (MSE) research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your bundle – and not all providers make it clear that they do this. 

BT customers will no longer be able to get a discount on their home phone and broadband line rental by paying for a year upfront as its 'line rental saver' product is being axed for new sign-ups and renewals from 21 July. If you currently use it, you won't pay any more until your contract expires after this date, but when it does you'll be switched to paying line rental monthly – meaning you'll lose the £20 a year saving.  

EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. The change means you'll have to pay to use your mobile data, make voice calls and send texts in 47 European countries and destinations that were previously included in EE's "Roam Like Home" allowance.

Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.