Phones

Apple’s offer to replace some iPhone batteries for a reduced fee of £25 ends on 31 December. If you’re eligible and need your iPhone’s battery replaced, act now

27 November 2018

An O2 customer accidentally racked up over £3,000 in roaming fees, after receiving texts which said her calls and data would be taken out of her UK allowance – here's what you need to know to make sure you don't fall foul of complicated rules

8 November 2018

The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015

30 October 2018

The technology giant announced three new smartphones - the iPhone XS, XS Max and iPhone XR - at its latest live event in California

14 September 2018

Mobile phone provider O2 has apologised after charging its customers extra for a supposed 'loyalty discount'

21 August 2018

Plusnet has promised to warn new customers when their contract is coming to an end

9 August 2018

Customers of landline, broadband, TV and mobile services could have to be alerted when their contract is nearly up

31 July 2018

Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.

26 June 2018

BT has been fined £77,000 by the information watchdog after it sent nearly five million nuisance emails to customers

21 June 2018