MoneySavingExpert News

Phones

Three to hit pay-as-you-go customers with steep price hike from February

Three pay-as-you-go mobile users will see the cost of using their phones both in the UK and abroad rocket from 16 February with the price of calls, texts and data increasing by up to 1,650%. But you can leave penalty-free and switch to a cheaper deal

12 January 2021

Mobile firms to be banned from selling 'locked' phones

Mobile companies will be banned from selling 'locked' phones which only work with their network, under new rules coming into force at the end of next year

27 October 2020

Apple launches iPhone 12, 12 Mini, 12 Pro and 12 Pro Max – how to find the cheapest deals

The tech giant has unveiled its new premium handset range, while cutting the price of the now-older iPhone 11, SE and XR

20 October 2020

Post Office phone customers face price hikes of up to £42/yr

The Post Office has announced that it will be raising the price of some call plans and landline calls in November, with some customers facing increases of up to £42/year

2 October 2020

140,000 Virgin Mobile customers face April price hikes

Around 140,000 pay-monthly Virgin Mobile customers will see their bills rise from April because the operator is scrapping some of its tariffs, MoneySavingExpert can reveal

25 February 2020

Three and O2 pay-monthly mobile customers to be hit by 2.7% price rise

Three has announced it will increase prices for its pay-monthly mobile customers by 2.7% in May, and O2 is set to do the same in April

19 February 2020

EE to increase pay-monthly mobile prices by 2.2%

EE customers on monthly mobile contracts will be hit by a 2.2% price rise next month, MoneySavingExpert can reveal

5 February 2020

WhatsApp to stop working on older phones from next year – here's how to check if you're affected

The messaging service will stop supporting Windows phones and older Androids and iPhones over the next few months

12 December 2019

Giffgaff fined after overcharging millions of customers

The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million

30 July 2019

Plusnet Mobile customers' credit files wrongly marked after billing error

Hundreds of Plusnet mobile customers were wrongly marked as being in arrears on their credit files as the result of a "system error" while the firm was switching direct debit provider, MoneySavingExpert.com can reveal

7 June 2019