MoneySavingExpert News
Pay As You Go

Three to hit pay-as-you-go customers with steep price hike from February
Three pay-as-you-go mobile users will see the cost of using their phones both in the UK and abroad rocket from 16 February with the price of calls, texts and data increasing by up to 1,650%. But you can leave penalty-free and switch to a cheaper deal
12 January 2021

Giffgaff to hike pay-as-you-go prices – but boost some 'goodybag' allowances
Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances
24 January 2020

Giffgaff increases pay-as-you-go prices – but boosts allowances too
Mobile operator Giffgaff is increasing the price of its two cheapest pay-as-you-go bundles, known as goodybags, while increasing the number of calls they include.
26 April 2019

Superdrug launches new mobile network - here's how it stacks up
A new mobile network launches today, rather bizarrely from high street beauty and healthcare retailer Superdrug
20 June 2018

Huge fine for Vodafone over billing and complaints handling – check your bill NOW for errors
Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling
26 October 2016

Family Mobile to close, but unused credit will be refunded
Family Mobile, IKEA Mobile and Smarter Mobile customers will no longer be able to use their pay-as-you-go (PAYG) service
7 July 2015

£100 cap announced for mobile phone theft victims
Mobile phone users will be protected from massive bills when their handsets are stolen, the government has announced
23 March 2015

Orange and Vodafone hike pay as you go mobile costs
From today some Orange PAYG customers will face price hikes and Vodafone customers will see increases from 14 July
1 July 2011
18 May 2022
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12 ways to save only do with apps
Free chocs, 1.5% savings and more
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Martin: 'Aged around 45 to 70?'
'You may be able to turn £800 into £5,500+'
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New. Top way to spend abroad
Unbeatable exchange rates and cashback
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10% off discount 'best-before' store
Eg, 23p Pepsi , £4,50 for 1kg Lindt
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Cheaper energy deals kiboshed
Martin not exactly impressed
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Lloyds' free £125 bank bribe
But others pay more
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Debt cost-cutting masterclass
Mortgages, cards, overdrafts, loans...
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Two MoneySavers reclaim £1,000+: How to check and challenge incorrect water bills if you use a soakaway or septic tank
19 May 2022Two MoneySavingExpert.com users have secured refunds and compensation worth thousands - and reduced their waste water bills - after arguing their bills should have been lower as their homes aren't connected to public sewers. Here's how others in England and Wales can maybe do the same. -
Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill – here’s what you can do
18 May 2022More than 100,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch. The cashback scheme has implemented a temporary fix, which sees cashback paid into your bank account, for now. Here is all you need to know. -
Lloyds Banking Group to shut another 20 Lloyds branches and eight Halifax outlets - here's what's happening
18 May 2022Lloyds Banking Group has announced a further round of branch closures, with 28 more outlets being shut across the UK between August and November this year. The closures are made up of 20 Lloyds Bank branches and eight Halifax outlets. -
Hit by passport application delays? Your travel and compensation rights explained
17 May 2022With record numbers lodging passport applications after putting off renewals during the pandemic, delays at the Passport Office are threatening to derail holidays for many. We round up your travel and compensation rights. -
Households should ignore scam emails WRONGLY telling them to claim council tax rebates from energy regulator Ofgem
17 May 2022Beware scam emails wrongly telling you to click a link to sign up for both a council tax rebate and an energy bill discount. It comes as MoneySavingExpert.com (MSE) has received several reports from individuals who've received these emails. Here's what you need to watch out for.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.