2022

If you're one of the 46,000 Safe Hands customers left in the lurch after the funeral provider went bust in March - and you can't get a refund from your card firm - you'll need to contact Safe Hands' administrator to get your money. But you'll only receive up to 20% of what you're owed. You also need to consider alternative funeral arrangements as Safe Hands' plans will no longer be honoured from November.

NatWest Banking Group has announced another round of bank branch closures, with 43 more NatWest-branded outlets set to shut between January and March next year. The move is on top of the announced closure of 32 branches earlier this year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

Even if you are locked into your mortgage you might be able to get a new rate at today's prices with several major lenders increasing how far in advance existing borrowers can tie into new deals. The change comes as interest rates are on the rise with the base rate hitting 2.25% in September.

Netflix is to launch a new cheaper payment plan on 3 November, costing £4.99 a month - but you'll have to put up with adverts and initially, you'll have less to watch than other subscribers. Here's what's changing and how the new plan compares. 

Around 145,000 low income families in Scotland will automatically receive an extra £130 to help with the cost of living this winter. We explain how to check if you're eligible and how you'll get the payment.

Thousands more local businesses across the UK will now let shoppers withdraw from 1p to £100 in cash for free – without them having to buy anything – as part of a new initiative by high street bank Barclays. And you DON'T need to bank with Barclays to benefit.

Turmoil in the markets has increased the attractiveness of longer-term mortgage deals. Currently, interest rates on many 10-year fixes are not far off those of shorter deals. In fact, the rate on the cheapest 10-year fixed mortgage is actually lower than any two-year fix. 

Chase customers have been unable to access their accounts or make payments due to technical issues at the app-only bank for several days. Here's what we know.

Common tactics used by fraudsters to con victims out of their pensions have been revealed by the financial watchdog. The alert comes as more people are withdrawing pension savings as a result of the cost of living crisis. Here's what you need to watch out for.

The mortgage market is in turmoil, with several major lenders including Skipton Building Society and Virgin Money being the first to pull their deals from the market completely. Many others including Halifax, HSBC, Santander and TSB have since either withdrawn their fixed-rate offers or replaced them at hugely increased rates. As the turbulence continues, here's what you can and should do, if anything.