2022

An administrative error that resulted in decades of state pension underpayments, particularly for women, has been called a "shameful shambles" by a public spending watchdog. But if you think you've been affected and underpaid it's important you check to see if you are owed money.

Amazon Logistics has been ranked as the top parcel delivery firm for the first time in an annual poll of MoneySavingExpert.com (MSE) users. It comes after another challenging year for firms providing essential services amid the continuing pandemic. But you should still complain to retailers to get them to apply pressure on delivery firms when they fail to deliver.

Virgin Media is offering automated discounts to cable customers put on hold who call up seeking a price cut, MoneySavingExpert.com has learned, although we've also heard of users securing far better deals if they stay on the line and haggle in person.

Lloyds Bank has been ordered by the Financial Ombudsman Service (FOS) to settle a so-called 'Section 75' claim that is almost two-years old after the high-street lender tried to avoid making a payout because the items were bought via PayPal. We have the full details below and what to do if you face similar problems.

Mobile phone users are likely to be burning through cash if they pay more than £10 a month on their bill, MoneySavingExpert.com founder Martin Lewis has warned in the latest episode of The Martin Lewis Money Show. You can watch Martin explain it below, plus use our key links - Cheap Sim Finder tool, Cheap Mobiles tool and our Cheap Mobile Phone Insurance guide - to help you cut costs.

Martin: "Happy new year to you all. I hope it'll be better than the last health-wise, as sadly wealth-wise it doesn't look good. The cost of living crisis will run through this year (and this email) like Blackpool does through a stick of rock - inflation, energy prices, tax rises and more..."

Together Energy, including its subsidiary Bristol Energy, has ceased trading. In total, the two brands have about 176,000 household customers between them. If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.

Debt is often depressing, dangerous and debilitating. When I used to do TV money makeovers, one of the first things I'd do was total someone's debt. Often it caused them at best a sharp intake of breath, and at worst tears.

The TV licence fee will remain frozen for the next two years, the Government has announced. In a new settlement revealed today (17 January), households will be free from any increase to their £159 a year bill until 1 April 2024.

Don't bin post from Barclaycard as it's sending cheques worth up to £300 to both former and existing credit card customers, MoneySavingExpert.com can reveal. It's refunding wrongly charged interest and fees from before 2019 by cheque or transfer to customers on repayment plans. The credit card company tells us the average payout's around £70 but we've seen one MoneySaver get £300 back.