MoneySavingExpert News

February

Trying to open a Kroo account? There's an up to 10-day delay due to high demand – here's what you need to know

App-only bank Kroo has admitted it's taking up to 10 days to open some accounts as it struggles to meet demand after it launched a market-leading interest rate.

7 February 2023

Energy regulator orders suppliers to improve customer service after finding major failings

All energy suppliers were found to have weaknesses when it comes to customer service and complaints, according to regulator Ofgem’s latest report on energy providers’ performance. E.on was the worst offender, and the regulator has ordered it to make immediate improvements or face further action.

2 February 2023

Pregnant or have a child under four? Check if you can get £17+ a month to help with food costs as over 200,000 are missing out

If you're pregnant or have a child under the age of four, and you're on a low income, you may be eligible for a Healthy Start prepaid card offering at least £4.25 a week to spend on healthy food, milk and vitamins.

2 February 2023