MoneySavingExpert News

App only banking

Trying to open a Kroo account? There's an up to 10-day delay due to high demand – here's what you need to know

App-only bank Kroo has admitted it's taking up to 10 days to open some accounts as it struggles to meet demand after it launched a market-leading interest rate.

7 February 2023

Chase boosts interest rate on easy-access saver to 2.1% – but you can get higher rates elsewhere

New and existing savers will automatically get the new rate from Monday 24 October – but you can get higher easy-access rates elsewhere.

17 October 2022

Chase customers left unable to access accounts as app goes down – here's what we know

Chase customers are currently unable to access their accounts or make payments due to technical issues at the app-only bank.

7 October 2022

Marcus easy-access savings customer getting less than 1.3%? Boost your rate with a few clicks

Marcus customers who have a savings account or cash ISA can get a bonus rate of 0.25% added to their accounts for 12 months BUT only if they activate it - below we explain how to do so.

14 June 2022

Scores of Chase customers have had payments frozen due to a technical glitch - here's what we know

A technical glitch has left hundreds of Chase customers unable to transfer money from their account. Payments were frozen this week with several users waiting more than 10 hours for money to transfer.

10 June 2022

Savings app Chip shakes up its membership plans – what this means for you

Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.

14 January 2022

Nationwide pays £60 to banking customers affected by its recent glitch - here's what you need to know

Thousands of customers affected by the three Nationwide glitches over the past month could be eligible for compensation, the building society says. If you’ve been financially impacted then it might be worth contacting the bank to see if you can get money back.

13 January 2022

Starling Bank to introduce fee for current account holders who deposit more than £1,000 a year via the Post Office

Starling customers who deposit cash into their account via the Post Office will be charged 0.7% per payment over £1,000 from 1 March 2022 in sweeping changes announced by the bank.

17 December 2021

Monzo becomes first major bank to launch buy now pay later scheme – here’s how it stacks up

Monzo has today (16 September) launched Monzo Flex, a buy now, pay later (BNPL) scheme, Monzo Flex, which will allow customers to make payments and then pay back in instalments.

23 September 2021

Thousands of HSBC clubs and community bank account holders face being moved to a new account from November that costs £60/yr

Thousands of charities, sports clubs and community groups with HSBC's free Clubs and Community Bank Account face being moved to the bank's new Charitable Bank Account from 1 November.

2 September 2021