Barclays

Payment Protection Insurance (PPI) gripes boosted the number of complaints made to the Financial Ombudsman Service (FOS) in the first half of 2011 by a massive 54%, compared to the amount of cases in the second half of 2010.

Some big UK banks, including HSBC, have failed to hit an extended deadline to clear their backlog of Payment Protection Insurance (PPI) misselling complaints.

Santander is still comfortably the worst bank account provider for customer service, according to a poll of MoneySavingExpert.com users, despite claims it had cleaned up its act.

Taxpayer-backed Lloyds Banking Group has become the latest bank to announce a hit to its financial performance due to compensation payouts for mis-sold payment protection insurance (PPI).

Barclays reported a 33% drop in half-year profits to £2.6 billion after it took a £1 billion hit to cover compensation for customers who were mis-sold payment protection insurance.

The UK arm of Santander said today it had set aside more than half a billion pounds to cover the costs of mis-selling payment protection insurance (PPI) to its customers.

Average mortgage rates have fallen to their lowest level in recent memory.

HS

Barclays will pay in-full all of its customers' payment protection insurance (PPI) claims that were put on hold on or before 20 April.

Orange has launched the UK's first system, which enables shoppers to pay for goods using their mobile phones.